Complaint Review: Masterfile Corporation

I am a new business owner trying to earn a decent living while I attend college.  I had a web designer do my e-commerce web site.  The site is awful, unusable and I am having to have another company design a new site for me.  To say the least this venture has been a NIGHTMARE!!!!      Today I received a notice of Copyright infringement for a photograph the first designer used.  Masterfile out of Ontario Canada now wants me to pay $4,800 for the use of the photo.  They must be crazy. 

Number one:  The design company should have known the photograph was copyrighted and not used it.

Number Two:  I the customer should not have to pay for the designers mistake or misjudgement.

lease be careful out there so you will not fall into this trap.

I will also be forwarding this correspondence to my state Attorney's General office.

Edmac880