Complaint Review: matalon referrals group

I applied for a $10,000. loan through this company. When i applied i was told by a guy named Steve that i was approved for this loan and would get it in 6 hours the latest. I called after the 6 hrs and couldnt get through to Steve until 10 phone calls later. He had to check with the financial dept to see about the loan status and wanted me to call him back.  I proceeded to call and call again unable to get through until six phone call
later.                                                                                                                                                                                           
I then talked to Steve again and he said the financial dept had told him i needed $299 more for closing costs on the loan. I refused to give out more money and then proceeded to ask for my refund. I was told that it would come western union and i would get my western union fees back also, and to contact him in a couple days.                                                                                                                                                                                                                                                                                                                                                                                                 I called again a couple days later and couldnt get through. I repeatedly called the company and still havent been able to get through.