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  • Report:  #608685

Complaint Review: Match.com

Match.com a wk after I set up my profile I subscribed,I replied to emails that night. next morn my profile was gone and I couldnt log back on. So I made up another email address and got on that way. if you Sor dallas Texas

  • Reported By:
    I want my money back — austin Texas United States of America
  • Submitted:
    Sun, May 30, 2010
  • Updated:
    Sun, May 30, 2010
  • Match.com
    P.O. Box 25472
    dallas, Texas
    United States of America
  • Phone:
  • Category:

I decided to make a profile with Match.com to see what kind of site they had.  I uploaded my picture and typed in my information.  I got these email from Match.com saying "your profile is catching alot of attention" and so on. A week later I logged on. (That afternoon)  I went ahead and paid for a months subscription.  Which is more than a 3 or 6 months subscription. The reason why I went ahead and subscribed was  because there were a couple of guys that I would have liked to get to know.  Soon after I paid for the services.  I replied to some of the emails that I wasnt able to do befor.  One of the guys I liked, his profile was no longer there so I was disapointed about that.    I was just looking at his profile right befor I paid. That following moring I was not able to log on to the site. it said "OOPPS there is a problem with your account please refer all questions to reselution@.........  So I clicked on contact(customer care)  I typed what problems I was having . Well     I did all of that and more and still couldnt get on   So I made another email address and logged on that way I didnt put my picture up this time.  I wanted to see if my old profile was there and it was'nt.  I decided to sort the profiles.  Men and women by activiity date.  It lets you know when they last logged on. I noticed that if there were 28 pages.  only 8 pages had people who have been on the site 1-2 days.  The other 20 pages of people had'nt been on for 3days to 3wks It goes no further than that.  So I have been looking at people who had'nt been logged on for days or weeks.  I'm  wondering if they are having this same problem.  I noticed that there are some people still on the site who just started or started after me.  So how is that possible.  Some people have no problem?    I just want to know, Why is Match.com still getting away with this.  I noticed that there are some complaints on the internet about Match.com.  Alot of them sounds like what im going threw

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