Complaint Review: match.com

Match.com uses fake profiles to get you to subscribe and disguises there policies to rip you off.

I cancelled my subscription with thier 3 day no questions asked refund policy. Then I called thier "customer service" department and they told me I would be refunded. Then they sent me an email saying the subscription was "cancelled".

They NEVER refunded the money and when I confronted them they said that the email onlyu confirmed it was cancelled not refunded and they refused to refund the money in spite of the 3 day guarantee and that I NEVER used the site or even filled out a profile.

Now they want me to fill out a 3 page "thesis" and send it too thier "headquarters" for a lengthy appeal in which they may or may not decide to refund the money.


MATCH.COM ARE LIARS, CROOKS AND SCAM ARTISTS. THEY ARE A JUST BUSINESS THAT WANTS TO MAKE MONEY AT ALL COSTS AND HAVE NO ETHICS WHATSOEVER. THERE ARE LOTS OF OTHER DATING SITES OUT THIER. AVOID MATCH.COM AT ALL COSTS.

Michael
El Segundo, California
U.S.A.