Complaint Review:
Mather-Hodge Funeral Home
This was nothing like the home that handled my fathers funeral. They were trying to juggle two funerals at the same time and many things fell through the cracks. The Funeral Director was a very cold and distracted man. The service was chaos, as was the viewing. I was embarrassed.
The icing on the cake was that with a prearranged funeral contract, I was told because my sister was obese, a oversize casket would be needed in the amount of $1,700 above what had been already paid in the prearranged contract. I never was presented a list with a price for an oversize casket, and found out at the funeral that the casket was regular size. Later told by funeral employee that the casket was regular size with a re-adjusted lining.