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  • Report:  #1470843

Complaint Review: Matthew Buxton

Matthew Buxton Massrec LLC FRANK Ultimate Auto Transport Gave low quote. Never picked up car when said they would. Then gave high quote. Hung up on me and charged my card when I wanted to cancel. Florida

  • Reported By:
    Susan — Ardsley United States
  • Submitted:
    Sat, January 05, 2019
  • Updated:
    Sat, January 05, 2019

Matt/Frank gave me a quote of $550 to transport my car on 1/2/19 from IL to NY. The 2nd came and went and they didn’t contact me until I kept emailing them. For the next 3 days I would receive responses back that they are working on it.

Then I got a call with a $950 quote. I told him that was criminal to increase by 71% 3 days after he said he would pick up and I wanted to cancel. He hung up on me and charged my credit card $75.

I then started writing reviews and realized that everyone’s reviews say the same thing. From what I hear he may not have ever shipped a car and earns his money from the cancellation fee.

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