Complaint Review: Mattress 1 One

 I wrote a check to Mattress One on 8/1/16 to order a headboard to be delivered 9/3/16. I told the manager Jonathan to hold it till 9/2/16 to be deposited. I was in no hurry for the headboard. I told him put the check in a pending folder for 9/2/16. The check was cashed on 8/9/16. I called and cancelled the order on 8/10/16 with Amanda at the store. I followed up with the manager Jonathan a day after. A week later I called customer service in Orlando and spoke to Lisa and she had no knowledge of the cancellation or refund to be issued. She said she would take care of it. Week later still no refund. Lisa said some forms were needed from the store. Days later she said she went ahead and processed the check. Week later still no check. Lisa then said she had the check in her hands and mailed it herself on 9/1/16. Here it is 9/13/16 and still no check. We need to rally together in front of their stores and warn other consumers and hurt them back in their pockets.