Mattress Depot USA Ripoff Misleading Information Floor samples were soiled and scuffed Lynnwood Washington
Mattress Depot is a fraud.
I had the impression that I would be going to Mattress Depot thinking that I would be able to find a NEW mattress for a cheaper price.
I later found out that Mattress Depot sells beds that are USED warranty mattresses, that are RE-SOLD. GROSS!
I would have not even walked into the store, knowing that I could be taking home a USED mattress. Probably stained...you never know. Mattress Depot could be "cleaning" the mattresses before you buy. STILL the thought is disgusting.
Kerry
Bothell, Washington
U.S.A.
4 Updates & Rebuttals
Bill
Bellevue,Washington,
U.S.A.
Report filed by Competitor who is probably going out of business!
#5UPDATE Employee
Fri, February 09, 2007
We sell both Factory Seconds from Sealy and BRAND NEW FULLY WARRANTY sets from Englander, Spring Air, and Lady Americana. Only about 10% of our stock are factory seconds. Therefore, if you are not interested in purchasing a factory second by Sealy or Stearns & Foster (often they are not used but some are warranty returns and have been slightly used) you simple should look at the NEW Warranty sets only. Clearly this report was written by a competitor trying to disgrace our company (probably Kings Mattress Outlet). MATTRESS depot USA is the 5th fastest growing company in the State! We sold over 15,000 mattress sets in 2006 and will sell 30,000 in 2007 and we have less than a 1% unsatisfied customer rate which is very high for retail. Our REPEAT and REFFERAL clients are 35% of our overall sales. This would NEVER be the case if MATTRESS depot USA decieved its customers.
Bill
Bellevue,Washington,
U.S.A.
Report filed by Competitor who is probably going out of business!
#5UPDATE Employee
Fri, February 09, 2007
We sell both Factory Seconds from Sealy and BRAND NEW FULLY WARRANTY sets from Englander, Spring Air, and Lady Americana. Only about 10% of our stock are factory seconds. Therefore, if you are not interested in purchasing a factory second by Sealy or Stearns & Foster (often they are not used but some are warranty returns and have been slightly used) you simple should look at the NEW Warranty sets only. Clearly this report was written by a competitor trying to disgrace our company (probably Kings Mattress Outlet). MATTRESS depot USA is the 5th fastest growing company in the State! We sold over 15,000 mattress sets in 2006 and will sell 30,000 in 2007 and we have less than a 1% unsatisfied customer rate which is very high for retail. Our REPEAT and REFFERAL clients are 35% of our overall sales. This would NEVER be the case if MATTRESS depot USA decieved its customers.
Bill
Bellevue,Washington,
U.S.A.
Report filed by Competitor who is probably going out of business!
#5UPDATE Employee
Fri, February 09, 2007
We sell both Factory Seconds from Sealy and BRAND NEW FULLY WARRANTY sets from Englander, Spring Air, and Lady Americana. Only about 10% of our stock are factory seconds. Therefore, if you are not interested in purchasing a factory second by Sealy or Stearns & Foster (often they are not used but some are warranty returns and have been slightly used) you simple should look at the NEW Warranty sets only. Clearly this report was written by a competitor trying to disgrace our company (probably Kings Mattress Outlet). MATTRESS depot USA is the 5th fastest growing company in the State! We sold over 15,000 mattress sets in 2006 and will sell 30,000 in 2007 and we have less than a 1% unsatisfied customer rate which is very high for retail. Our REPEAT and REFFERAL clients are 35% of our overall sales. This would NEVER be the case if MATTRESS depot USA decieved its customers.
Bill
Bellevue,Washington,
U.S.A.
Report filed by Competitor who is probably going out of business!
#5UPDATE Employee
Fri, February 09, 2007
We sell both Factory Seconds from Sealy and BRAND NEW FULLY WARRANTY sets from Englander, Spring Air, and Lady Americana. Only about 10% of our stock are factory seconds. Therefore, if you are not interested in purchasing a factory second by Sealy or Stearns & Foster (often they are not used but some are warranty returns and have been slightly used) you simple should look at the NEW Warranty sets only. Clearly this report was written by a competitor trying to disgrace our company (probably Kings Mattress Outlet). MATTRESS depot USA is the 5th fastest growing company in the State! We sold over 15,000 mattress sets in 2006 and will sell 30,000 in 2007 and we have less than a 1% unsatisfied customer rate which is very high for retail. Our REPEAT and REFFERAL clients are 35% of our overall sales. This would NEVER be the case if MATTRESS depot USA decieved its customers.