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  • Report:  #808195

Complaint Review: Mattresses2Go Chris Tucker

Mattresses2Go Chris Tucker Will take your money and sell you bad quality Grand Prairie, Texas

  • Reported By:
    Anita — Arlington Texas USA
  • Submitted:
    Mon, December 12, 2011
  • Updated:
    Mon, August 13, 2012
  • Mattresses2Go Chris Tucker
    2989 South State Highway 360
    Grand Prairie, Texas
    United States of America
  • Phone:
    972-606-6060
  • Category:

This store needs to be closed down for what it is doing to innocent consumers.  It is selling very bad quality mattresses and once it is delievered and in my case damanged you are treated bad.  The quality of the mattress and box springs I bought was awful and to start it all off it was delievered damanged.  I had made a purchase earlier that day at a reputable mattress store and was convinced by mattresses2go to buy from them.  I was shocked when the merchandise was delivered.  When I tried to get my money back I was told no refunds which I guess was my fault for not seeing the sign.  When I told them that if the quality of my product or if was delievered damanged their no refund policy did not hold water by law I was told it did not matter I was not getting a refund.  How can the State of Texas allow this man to continue to take from people.  We need to to stop this before more innocent consumers make the same mistake.

1 Updates & Rebuttals


Angel

Red Oak,
Texas,
United States of America

You have options

#2Consumer Comment

Mon, August 13, 2012

You should have known in the store if you were buying poor quality.
It sound to me you were shopping after a purchase to get a better deal. No one can make you purchase something you dont want.
Most people  are unsatisfied because they buy cheap and get less quality or they dont take enough time to see if it is the right mattress for them.

If your mattress is defective you can call the manufacturer and they will make it good.

If you changed your mind or just dont like it. It is yours.

If your mattress was delivered in poor condition you should have refused delivery.

Again that was your choice and as you said "Your fault".



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