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  • Report:  #1186162

Complaint Review: Maverick United Elevator TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Maverick United Elevator first in customer service. New York to Key West with over 30 years combined experience in Elevator industry. Maverick United Elevator caters to customer’s needs by providing cost effective solutions for elevators. Maverick United Elevator’s vision to become industry leader through excellent customer service reliable maintenance durable modernizations needed repairs & timely

Maverick United Elevator REVIEW: Maverick United Elevator’s outstanding attention to excellent customer satisfaction in every job regardless of size or complexity. Maverick United Elevator’s unique strategic techniques, processes in south Florida’s local market have exceeded customer expectation. Maverick United Elevator receives a positive rating for dedication to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. By joining our innovative program, Maverick United Elevator made a serious assurance to all of its customers.

  • Reported By:
    ED Magedson - Founder, Ripoff Report — Tempe Arizona
  • Submitted:
    Sat, November 01, 2014
  • Updated:
    Sat, November 01, 2014
  • Maverick United Elevator TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Maverick United Elevator first in customer service. New York to Key West with over 30 years combined experience in Elevator industry. Maverick United Elevator caters to customer’s needs by providing cost effective solutions for elevators. Maverick United Elevator’s vision to become industry leader through excellent customer service, reliable maintenance, durable modernizations, needed repairs, & timely
    10639 NW 122 St.
    Medley, Florida
    USA
  • Phone:
    18884007352
  • Web:
  • Category:

Ripoff Report REVIEW / Maverick United Elevator Dedicated to Customer Satisfaction

Maverick United Elevator joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ed Magedson - Founder, Ripoff Report

M averick United Elevator approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to ensure the member business does what they agreed to. The people at Maverick United Elevator did just that.

Maverick United Elevator has gone to great lengths to resolve any and all customer issues. Maverick United Elevator has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. "As service professionals, we treat employees or guests with respect and dignity.”

MAVERICK UNITED ELEVATOR CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENT

"Maverick United Elevator is a company that services elevators from Monroe County to Vero Beach. We are capable of maintaining all major brands at a reasonable price.

We are the logical alternative to your elevator needs for all repairs, maintenance or modernization with highly accredited, state certified technicians dedicated to providing the best service in South Florida. We are confident no one cares more about your safety and satisfaction than Maverick United Elevator.”

WHY MAVERICK UNITED ELEVATOR IS BETTER THAN ITS COMPETITORS

"Owners of Maverick United Elevator have dedicated their careers to the elevator industry. Our company name is a source of pride, as is our workmanship. The management team of Maverick United Elevator possesses a combined industry experience of over 55 years. Most of our knowledge resulted from working with major elevator firms in cities like New York City and Miami. Our management team has an engineering background backed by business savvy. We have incorporated comprehensive techniques to improve project quality plus effective processes to tighten completion timelines. We offer a solid advantage over other companies, offering responsiveness, technical expertise, great customer service. All our technicians have 10+ years of experience or more with State of Florida certifications.”



Maverick United Elevator / Statements from the owner.

"On behalf of Maverick United Elevator’s owners, thank you for researching our company. Please know how important you are to us. We take pride in offering excellent elevator services at affordable pricing to create long lasting client relationships. To make ourselves accessible to you, “our customer,” you will have our direct numbers. Since opening our doors in 2011 we have steadily gained client allegiance, as reflected by excellent customer retention. With over 100 completed projects from modernizations to jack replacements to repairs, we focus on overall consumer satisfaction.”

QUALITY EQUIPMENT / SERVICE/ PARTS

"At Maverick United Elevator, we pride ourselves on using only top quality equipment, current market technology. Most importantly, “SAFETY COMES FIRST.” All managers, technicians have 10+ years of elevator industry experience. We exceed clients’ expectation in pursuit of excellence at every level.”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND IS WORTH DOING BUSINESS WITH

As stated above, Maverick United Elevator is committed to 100% customer satisfaction; has made every possible effort to ensure all customers have a positive business experience with them.

After speaking with management at Maverick United Elevator and emailing anyone who formerly filed a complaint, Ripoff Report is proud to give Maverick United Elevator an Excellent Rating. Owners Miguel Garcia, David Alvarez and David Negron made efforts to ensure all customers were satisfied.

Miguel Garcia assured Ripoff Report that their improved business model features customer satisfaction as top priority.

David Alvarez stated, “We carefully consider all customer complaints as constructive criticism to use as tools to improve our customer service. Our clients are the face of our business and their satisfaction is of utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Maverick United Elevator remain strong, consistent and positive”.

David Negron added, “We stress the importance of customer service and stand on our impeccable record, which lifts us beyond the competition.”

STATED IMPROVEMENTS FROM MAVERICK UNITED ELEVATOR

Their new policy for optimal customer service is to always contact each client to gather valuable feedback to continually adapt. Maverick United Elevator is willing to go well beyond good customer service to satisfy customers. At each job completion, customers are asked to walk with our technician to verify all repairs or work was done to their satisfaction according to contract.

WHAT TO LOOK OUT FOR IN THIS INDUSTRY

Maverick United Elevator has implemented more customer interaction to educate customers as to what or why they are purchasing, how it will be installed, replaced, or serviced.



*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Maverick United Elevator will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Maverick United Elevator, you are invited to contact them directly via email: info@mavelevator.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You can call Maverick United Elevator directly at 305-510-8272, and ask for Miguel Garcia, David Alvarez, or David Negron.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Maverick United Elevator or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe, confident, and secure when doing business with Maverick United Elevator.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Maverick United Elevator’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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