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  • Report:  #1147853

Complaint Review: Mayan Resorts

Mayan Resorts Vida Vacations Timeshare SCAM Riviera Maya, Quintana Roo Nationwide

  • Reported By:
    Ken — Cape Coral Florida
  • Submitted:
    Mon, May 19, 2014
  • Updated:
    Wed, July 02, 2014

My girlfriend and I travelled to The Grand Mayan Resort in Playa Del Carmen for vacation on 05/2013 with another couple for the week.  Upon arrival and numerous phone calls to our room we finally got duped into looking into a timeshare or what the call a "vacation package" for a $300 resort credit.  My girlfriend and I were very reluctant because we had already owned a timeshare in Florida.

After the sale pitch from "The Bliss" and a gentleman named Lucca,  we arrived at the end to listen to what they had to offer.  After coming down from $60,000 we ended at a grand total of $19,000 which included my timeshare buyback at $9,500 and included 4 total weeks of vacation.  Those 4 weeks included 2 weeks to sell at $2,300 a piece and 2 weeks to use for ourselves either to trade or use at their resorts. 

After a $5,400 down payment and $250 per month for 8 months I had quit paying because I had little to NO response from this company concerning the sale of my current timeshare nor my monies coming to us for the sale of our 2 weeks for $4,600 that we would obviuosly use towards our monthly payments and a future vacation.  To good to be true?  Well as you could guess the answer was YES!

Stuck with paying 2 timeshares we had to stick with our original as we actually hold a deed and tangible property that we could one day sell.  Plus in our original timeshare through Vacation Village we can always talk with someone immediately.  Mayan Resorts and Vida Vacations totally lied to us about every detail of our Timeshare and was completely misled to but into this SCAM.  What makes is doubly worse is that our friends had purchased one with us.  They have continued to pay and has called Mayan Resorts every month and they keep saying that their 2 weeks of vacations have sold and their monies are on the way.  This has been since January when the money was originally promised.

All I hope is to recoupe some monies back as we are out almost $8,000 and have not used 1 vacation.  It's too bad because we really loved the resort and Mexico but will never go back there nor reccommend to my worst enemy.   PLEASE stay away from Mayan Resorts and  Vida Vacations.

 

 

 

 

3 Updates & Rebuttals


SandraLaw

Hayward,
California,

Mayan Palace Timeshare Scam

#4Consumer Comment

Mon, June 02, 2014

I bought a Mayan Palace timeshare in my early 20s and it was one of the worst financial mistakes I ever made. I never intended to buy it, but I cannot suckered into going to a presentation to get free show tickets when I was in Puerto Vallarta. The high-pressure sales person convinced me to sign on the dotted line, and I ended up with a timeshare. It was one of the hardest things to get rid of, and I lost about $20,000 in the process. It was an expensive lesson learned.

 


VickyF

Hayward,
California,

Mayan Palace Timeshare Scam

#4Consumer Comment

Thu, May 22, 2014

We were approached by someone on the street to go check out a Mayan Palace timeshare for $20. I said it wasn't worth it. He kept raising the amount until he was offering us $90 to go listen. I said to my husband, I can spend an hour or two for $90. So we went. After the meal and the spiel, we told them we weren't interested and they got nasty. We went and collected our $90 and took the kids horseback riding for an hour which we thoroughly enjoyed.

 


BetzabethT

Seattle,
Washington,

Mayan Palace Timeshare Scam

#4Consumer Comment

Tue, May 20, 2014

I bought a Mayan Palace timeshare in my early 20s and it was one of the worst financial mistakes I ever made. I never intended to buy it, but I cannot suckered into going to a presentation to get free show tickets when I was in Puerto Vallarta. The high-pressure sales person convinced me to sign on the dotted line, and I ended up with a timeshare. It was one of the hardest things to get rid of, and I lost about $20,000 in the process. It was an expensive lesson learned.

 

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