Complaint Review: Mayfair Dental Associates

 On June 12 I went to this dental office to get a boning redone. I had never visited this place but my insurance had changed and had to find a new practice.  I sent both of my children here and was not unhappy with their visits.  So I decided why not give them a try.  Now mind you, I have had one cavity in the last 20 years, I am fanatical about my oral hygiene.  So I go and this youngish female dentist comes in after the assistant took all of my xrays.  She did not look at the xrays while in the room with me, I had assumed she looked at them in another room.  She starts poking and proding as dentists do, she starts giving the assistant all of these codes and I hear severe decay, decay, root canal, remove, etc.  I'm thinking this can't be right and I'm getting very uncomfortable.  She then says she is going to give me a cleaning.  She turned on the polisher and polished, no scraping, nothing.  That was her idea of a cleaning.  WRONG! I've had many many cleanings, I know how it works.  Then, she says before I fix the bonding you need a lot of work.  She tells me I have SIX cavities, and that one of my old fillings needs to come out and we need to do a root canal on that tooth.  I tell her ok, how much will this cost.  She comes back in with a sheet for each out of pocket cost.  I said well this is going to have to wait, just fix the bond.  She does so, she did a horrible job on that.  So I'm not infuriated because I know she is lying. 

I found a new dentis, took me almost two months due to changing with my insurance and being approved, and getting an evening appointment.  I don't tell him what Dr. Srinivas told me.  I ask him to tel me how to fix the botched bond, he tells me.  I said ok, how many cavities do I have and what else do I need done.  He looks at the xrays, goes poking and proding and says to me well, I don't see a single thing wrong.  In fact, you have impecible gum health and I can see that you have very good oral hygiene, so I'm not sure what it is you want me to find.  I sit up, tell him what Dr. Srinavas told me.  He was floored! He said absolutely not, no way do you need any of that done.  I asked about the root canal, he went back in poked, banged, pushed, etc.  He said nope, no need to replace a perfectly good filling. This is an outrage and a disgrace to the dental practices whom practice good business ethics.