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  • Report:  #661971

Complaint Review: Maytag

Maytag Admiral, Whirlpool Beware of certain washers with a small load cycle they leak after 10 months Cleveland, Tennessee

  • Reported By:
    Tcloth — Corinth New York U.S.A.
  • Submitted:
    Mon, November 15, 2010
  • Updated:
    Mon, November 15, 2010
  • Maytag
    P.O Box 2370
    Cleveland, Tennessee
    United States of America
  • Phone:
    1-800-688-9900
  • Category:

Have an Admiral washer model no.ATW4475VQ0 Beware of this washer. I purchased this washer in Novemberof 2009 in September of 2010 it started leaking on small loads so called to have it repaired te sent a repair company out to fix it he sad it was the transmision. So he ordered one. came back within a week an installed the new one. He left said it was fixed well did a small load next day an it leaked. so I called them back up ad told them. They came back out looked for a leak couldn't find one but knew i was splashing out of tub. Said hecouldn't do anything about it. So I called warrenty service an said it was still leaking. They set a differant company to fix it this new company said it was the pump and water valve so put a new pump on it had to order te valve. A week went by came and installed valve. left did wash it leaked called warrenty service again sent the first company back but this time I heard the conversation with the companies tech line his name was John. he said the washer isn't designedfor  small load due to motor not being able to go slow enough. So as far as I am concerned it isa design flawbt they will not fix it. Have learned alot throuh this process will never buy another product made by Maytag or its afililates. Not much a person can do about something like this I am finding out    

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