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  • Report:  #1155544

Complaint Review: Mazda

Mazda Holds your car hostage with bogus keys that stop working. Everywhere Nationwide

  • Reported By:
    Pissed Off — Phoenix Arizona
  • Submitted:
    Tue, June 17, 2014
  • Updated:
    Mon, February 09, 2015

I bought a Mazda RX8 years ago. They come with a key fob that must be present in the car in order for the car to start. Sounds like a great security feature right? Well here's the kicker.

These keys barely last a year. I've had to buy several keys. Every time one dies, my car is stranded.

I have to get it towed to a Mazda dealer which costs $100 on average. Then they sell you a new key. The price? Over $500! For a piece of plastic with a chip in it.

Then...they charge you $125 for some monkey to "program" it. It takes them about 10 minutes.

I know a mechanic that has worked for Mazda. Even he admits that they GOUGE their customers.

In this day an age, you can't make an electronic device that lasts longer than a year?

They also make it nearly impossible for you to program your own key. You need two of them in order to program a third.

So it costs at a minimum, $625 to get a f* KEY to start this $30k + car. If you want a back up so you don't get stuck...that's going to run you at least $1,250 total.

Really Mazda? That kind of money for a piece of plastic to start the car.

Not only is that a major RIP OFF, but I don't want to deal at all with an unethical company that GOUGES and takes advantage of its customers so eggregiously.

F* YOU MAZDA!!!

1 Updates & Rebuttals


Bubba Lee

REd Deer,

News

#2Consumer Comment

Mon, February 09, 2015

 The guys in the car club get thiers done at the local "Parts Source" auto parts store, cost about $125.00  (Canadian) per key including programing. Should be able to find someone in the USA to do it cheaper.

Just a key, no remote functions. Several 3 years old currently, work good. What else do you need?

Dump your Mazda rip off and find your local auto parts store that can do this for a realistic price.

 

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