Print the value of index0
  • Report:  #904512

Complaint Review: MBB Prolash

MBB Prolash huge hidden cost Pittsburgh, Pennsylvania

  • Reported By:
    wygal — Evansville Wyoming United States of America
  • Submitted:
    Fri, June 29, 2012
  • Updated:
    Fri, June 29, 2012
  • MBB Prolash
    301 Grant St Ste 4300
    Pittsburgh, Pennsylvania
    United States of America
  • Phone:
  • Category:

After seeing tv ads for the 3 step pro-lash product for eyelash enhancement I decided to check the $1 introductory deal online.  I signed up.  Somehow, when I read the membership policy I did not understand that the $1 for the first month covered 15 days.  At the end of 15 (not 30) days if I did not cancel my credit card would be charged $119.32.  What I understood was that the first month was $1. and thereafter I would receive product once a month and my credit card would be charged $34.00.  So I was shocked to find my credit card charged $119.32 16 days after I received the product.  When I contacted customer service they mad things clear to me.  They stated that after I had placed my order I was sent a confirmation email with the information regarding these charges.  I never received the email. 

Respond to this Report!