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  • Report:  #378193

Complaint Review: MBM&F-Lift SP/ Aka DRI*LiftSP By Dr. Steven Jepson

MBM&F-Lift SP/ Aka DRI*LiftSP Phone 866-8978-2464MBM&F-Lift SP/ Aka DRI*LiftSP Phone MBM&F-Lift SP/ Aka DRI*LiftSP By Dr. Steven Jepson The company received their product back exactly as it was sent and they refused to refund my money! Riverton Utah

  • Reported By:
    Fort Worth Texas
  • Submitted:
    Fri, October 03, 2008
  • Updated:
    Fri, November 14, 2008
  • MBM&F-Lift SP/ Aka DRI*LiftSP By Dr. Steven Jepson
    http://www.yourownperfectface.com/?affiliateid=MktLvLiftS1&sub_affiliateid=CD10473
    Riverton, Utah
    U.S.A.
  • Phone:
    866-8978-2464
  • Category:

I used the product and gave it a reasonable time in order to see positive results. When I did not see ANY results, I then started sending the product back exactly as packaged with a letter asking them to cancel future orders and asking for a refund. The company continued sending the product, charging my account. I had called several times prior to sending the product back and no one ever answered the phone. I tried one last time to get through and When I finally did, the lady who answered said that in order to cancel you MUST CALL FIRST. She said no prior orders would be credited to my account even though they had received the product back in good order. That is rediculous and obviously a complete scam.

If this company were, indeed, on the level, receipt of their product back in the original packaging along with a letter asking for cancelation of future orders and a refund should be sufficient.

The product is a complete scam.

Patricia
Fort Worth, Texas
U.S.A.

1 Updates & Rebuttals


Conniea78

Encino,
California,
U.S.A.

Complete Customer Satisfaction is our Goal

#2UPDATE Employee

Fri, November 14, 2008

Hello my name is Connie. I'm the customer service agent for Lift SP's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. You should certainly see the charges returned for the first month. You may also contact my manager, her e-mail is falon@verifyyourorder.com or if you call our customer service line 1-866-897-2464. We would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Please call so that we can clear up any confusion and help you in any way possible. Your complete satifaction is our ultimate goal!

Connie, CSA

Lift SP

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