Complaint Review: MBNA AMERICA

Paid off account-see problem on 11/12/03-after paid in full MBNA deducted another payment from my bank for $348.00 on the 3rd of Jan 2004. (even after account had been paid in full weeks before) Called three times to get refund. First time I was told that it was my fault that they continued to make automatic payments. Contact on the 15th of Jan. was told check was "cut" on 7th and mailed on the 9th. Now after my mail for the 15th, no check. I can only think what charges they would have added to my account had I been a week past statement date and then told them I mailed a check 7 days ago, and THEY DID NOT GET IT. Would never, never do business with MBNA America.

James
Olivet, Michigan
U.S.A.