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  • Report:  #580618

Complaint Review: McAfee Anti Virus

McAfee Anti Virus Some support service Santa Clara, California

  • Reported By:
    Ed — Staten Island New York U.S.A.
  • Submitted:
    Sat, March 13, 2010
  • Updated:
    Sat, March 13, 2010

I am one of those fortunate people who have McAfee licensed Anti-virus software. What a joke. My PC was infected with a worm and when I tried to eradicate it with my McAfee program, it did not work.


I contacted McAfee customer service and they weren't even remotely helpful but they did ask me if I wanted to be transferred to the Virus Removal Team, at a cost of $89.95!!!!!! What a ripoff. I would not have agreed to purchase their software if I knew they do not stand behind it, but rather stand behind your behind when a virus gets past their "defenses."

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