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  • Report:  #1090065

Complaint Review: McCann Law Group

McCann Law Group Consumer Attorney Services Gross incompetence, unethical, scam or all of the above Jacksonville Florida

  • Reported By:
    Sue — Naples Florida
  • Submitted:
    Mon, October 07, 2013
  • Updated:
    Sun, October 20, 2013

I entered into an agreement with McCann Law Group in March of 2013 to try to get my home loan modified.  They asked for a huge retainer which I paid. They sent me papers to fill out and said that I had to have them signed and back to them within 48 hrs.  This should have been a red flag!  Sent the papers back and never heard from them until 3 months later, the first of June to ask why all the paperwork had not been sent to the Bank because now the Bank had sold my mortgage to another Bank.  They sent my information to the second bank ONLY after I got angry. {June 10th}  We you call to complain all of the sudden they switch you to another person and it starts all over.

Meanwhile I am paying them monthly to do nothing. Then in September, another three months gone by with no services, I finally got someone, Angie Collins, to find out what was going on.  She said she would call me within 3 business days.  Nine days later I sent an email and she responded that my paperwork was now out of date. NO KIDDING!!!

Sent all required paperwork again only to have her tell me a week later that the 2 papers the Bank actually needed were lost.  I faxed them again and said I wanted this resolved.

After talking to the Bank a week after all this only to find out that not only had they not sent the papers to them, they had only talked to them once in all this time and that the Bank could not modify my loan due to me being in bancruptcy which they had told this company months ago.  

I am out almost $10,000. I have asked for a full refund ten days ago and to this date have not heard ONE word from them.

This company is unethical. grossly incompetent and are running a scam.  Run as fast as you can from this company.  DO NOT DO BUSINESS with them!! They will not help they will only make it worse.

I am contacting the BBB, the attorney general for the state of Florida and the bar association.  These people should not represent the law profession.

2 Updates & Rebuttals


Sue

Naples,
Florida,

STILL WAITING

#3Author of original report

Sun, October 20, 2013

Once again McCann Law Group shows their incompetence.  Did you notice that NO ONE signed their response?  For 7 months they have known that I cannot retrieve messages from my home phone, for 7 months they have known to contact me at my work number and they have accept for this time and for 7 months they have known my address.  It has not changed. But I went ahead and contacted them again anyway with NO RESPONSE!!!  I am still waiting for my refund.  This rebuttal was an attempt on their part to keep me from contacting the State Bar and filing a complaint.  It has just made me more determined to stop them from taking advantgage of another senior citizen. Yes I am 62 and about to lose my family home because I trusted these people.  Again I say run the other direction, DO NOT put your trust in them.  I did and I am losing everything and guess what--- they don't care!


Edd Lay

Jacksonville,
Florida,

Please contact us

#3UPDATE Employee

Sun, October 13, 2013

Sue, we attempted to contact you on Friday but were forced to leave a message on voicemail.

I have read your file and as a result are offering you a full refund.

Please contact our office to let us know where you would the check sent to.

Respond to this Report!