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McCarthy Blue Springs Nissan Stole Security/Remote Start System, Stereo, Floor Mats and $4 mirrors... How Pathetic Blue Springs Missouri
I told them everything!!! I told them I work under contract only. I told them I haven't worked this year. I told them I didn't care if I was able to get that 2006 Titan. I am happy with my 2006 Xterra. No problem, they said. We'll get you financing. Cool huh?
Well, we started the paperwork. Anything wrong with the Xterra? Nothing mechanical... the DVD hasn't worked since I bought it. No problems... right? Sure. We continued with the paperwork. Finance department had all the contract and application paperwork... I signed, they submitted, I left with the 2006 Titan. Really cool huh? Sure.
Three days later... need to sign some more papers. The financing was declined. No problem. "Are you going to take the truck back?"
Noooooo, you're going to keep the truck (according the finance rep). I signed the new papers.
Few days later... we need you to give your references... no problem, I'll be there in couple of hours. I gave the references.
Few days later... we need you to give us more reference information and 90 days of bank statements. WHAT? Fine, I'll be there in a few hours. Upset, I went there without the information. Just take the truck back, I don't want to go thru this anymore.
Nooooo, you're going to be able to keep the truck.
I looked outside and saw my Xterra on the line to be sold. I haven't even been approved for financing yet!!! Oh well, not my problem right? Sure.
Two days later... I receive a certified letter from McCarthy with all the title paperwork needing to be signed and returned. Well, I was going up there that day to give the bank statements and reference information. I arrived, the finance guy says that he can't find financing for me. He walked away. I looked outside and guess what. My Xterra was sold!!!! I told Mardini (finance) that I am leaving. When you find the financing... call me.
5 days later... I receive a call from Mardini. Can't find me financing. I have to return the Titan, and my Xterra has been returned to McCarthy for me to pick up. Cool. I still didn't care, I love my Xterra.
I went up there around 1pm that day and was informed that the person who bought it.. "accidently" kept the keys and won't be back until after 4pm. Seems reasonable. I left.
7 pm, same day... I return to McCarthy to trade vehicles. They give my key to the Xterra and I noticed that the Viper key chain was not included. I asked Shawn Robinson (sales manager) about it. He said that it was taken off and thrown away. Right... I demanded I be compensated. He explained that I got a new DVD player and that he lost money on this deal. I advised him I would be back.
I went to my Xterra, opened the door and guess what? Yeah, the space in the dash for my stereo... empty! Nothing there. I confronted Shawn Robinson again... didn't matter. I called the police, they show up and inform me it's Civil, not criminal. (Theft is not criminal at a dealership I guess)
(here's how I see it: I leave the Xterra at McCarthy, they realize they need to get rid of me for a few hours so they can steal my equipment from it while I'm gone... hmmmm... makes sense huh?)
Just another victim, I drive off, look thru the window... about 10 McCarthy personnel were just smiling at me as I drove off. I looked up the value of the DVD player they "gave me..." $260. Later I noticed they stole the rubber floor mats and even the little $4 back up mirrors I put on the side mirrors. wow. Now look. I am having to waste my time writing everybody about this. Attorney General, BBB, Nissan Corporation, McCarthy Regional Office. How pathetic. What happened to the good ole days when a hand shake sealed the deal. A promise was a promise and honor meant something.
I'm not telling people to not shop at McCarthy Nissan, but if you decide to not buy from them... tell them why and if you can... reply to this. Maybe I'll be compensated for what was stolen from me. I'll post comments in the future to keep the public informed.
Mccarthy auto victim
Blue Springs, Missouri
U.S.A.
9 Updates & Rebuttals
Wayne
Overland Park,Kansas,
U.S.A.
I think you are missing the point Sharon....
#10Consumer Comment
Tue, November 13, 2007
To: Sharon
It seems you are missing the point of this gentleman's rip off report. While he was a bit annoyed at the constant requests for more information, his main point appears to be that his property was not returned. He returned the automobile that he was allowed to take and returned it in the same condition it was given.
The dealership did not return the favor. While it is understandable for them to remove cosmetic changes, the little mirrors, floor mats, key chain, it was completely inappropriate for the dealership to not return his car stereo. While I don't have specific knowledge of the condition or "newness" of the stereo, they can be very pricey.
I don't see the point of attacking his credit worthiness. His rip off report is based solely on the fact that he did not get all of his property returned.
Wayne
Overland Park,Kansas,
U.S.A.
I think you are missing the point Sharon....
#10Consumer Comment
Tue, November 13, 2007
To: Sharon
It seems you are missing the point of this gentleman's rip off report. While he was a bit annoyed at the constant requests for more information, his main point appears to be that his property was not returned. He returned the automobile that he was allowed to take and returned it in the same condition it was given.
The dealership did not return the favor. While it is understandable for them to remove cosmetic changes, the little mirrors, floor mats, key chain, it was completely inappropriate for the dealership to not return his car stereo. While I don't have specific knowledge of the condition or "newness" of the stereo, they can be very pricey.
I don't see the point of attacking his credit worthiness. His rip off report is based solely on the fact that he did not get all of his property returned.
Wayne
Overland Park,Kansas,
U.S.A.
I think you are missing the point Sharon....
#10Consumer Comment
Tue, November 13, 2007
To: Sharon
It seems you are missing the point of this gentleman's rip off report. While he was a bit annoyed at the constant requests for more information, his main point appears to be that his property was not returned. He returned the automobile that he was allowed to take and returned it in the same condition it was given.
The dealership did not return the favor. While it is understandable for them to remove cosmetic changes, the little mirrors, floor mats, key chain, it was completely inappropriate for the dealership to not return his car stereo. While I don't have specific knowledge of the condition or "newness" of the stereo, they can be very pricey.
I don't see the point of attacking his credit worthiness. His rip off report is based solely on the fact that he did not get all of his property returned.
Wayne
Overland Park,Kansas,
U.S.A.
I think you are missing the point Sharon....
#10Consumer Comment
Tue, November 13, 2007
To: Sharon
It seems you are missing the point of this gentleman's rip off report. While he was a bit annoyed at the constant requests for more information, his main point appears to be that his property was not returned. He returned the automobile that he was allowed to take and returned it in the same condition it was given.
The dealership did not return the favor. While it is understandable for them to remove cosmetic changes, the little mirrors, floor mats, key chain, it was completely inappropriate for the dealership to not return his car stereo. While I don't have specific knowledge of the condition or "newness" of the stereo, they can be very pricey.
I don't see the point of attacking his credit worthiness. His rip off report is based solely on the fact that he did not get all of his property returned.
Sharon
Overland Park,Kansas,
U.S.A.
PS: I did re-read your report as you wished I would--well...
#10Consumer Comment
Mon, October 22, 2007
Here is a cut and paste from your report YOU wrote:
"...Three days later... need to sign some more papers. The financing was declined. No problem. 'Are you going to take the truck back?' ..."
and you wrote back to me in response to my commenting on you being turned down on financing for me to re-read your report because you said you were not turned down for financing.
hmmmm, me thinks someone is trying to feed me a bunch of bologna. If you can't even get the story straight best not tell it. It looks like you better re-read your story so you get it straight on how "ripped off" you were {shaking my head in disbelief}.
Sharon
Overland Park,Kansas,
U.S.A.
Dear Disgrutled Consumer:
#10Consumer Comment
Mon, October 22, 2007
While I am sure you would like for me to stop commenting on your report, I am also a consumer who wants to ask questions to your claim. Afterall, you expect for readers to believe what you have written, so why not let those readers ask you particulars? The reason you don't want my comments, you are not telling it like it is.
The fact is you walked into a dealership without a job for a year, without a steady job history or money, and you expected something in return. Why did you even bother going into the dealership with no credentials or money? Really, it sounds like you made out like a bandit. You said your dvd player was broken since you bought your vehicle. You got a brand spanking new one from the dealership in return for nothing. BONUS. You lost two $4 stick-on side mirrors and two used rubber floor mats due to them cleaning the car to get it ready (and was out there on the line due to your report) put on the line to sell. A remote-key entry, I highly doubt you lost that from the dealership, but I am sure a big dealership like this is not going to steal your little entry. A keyring? Are you serious? You demanded compensation for a key ring they threw in the trash while detailing the car to put on the front line? How do you ever think you are going to make your story "fly." In my opinion, you went there to "get something" with no credentials in-hand, threw a fuss about your bad credit history and walked away with a new DVD player. You did pretty well--you started with nothing (broken dvd player, plus you got the vehicle back.) Tell it to the marines.
As a consumer who relies on sites like this for reputation information, I have to say you have been "outed" for getting what you wanted--something for free. Have a wonderful day.
Mccarthy Auto Victim
Blue Springs,Missouri,
U.S.A.
Dear Sharon
#10Author of original report
Tue, October 09, 2007
Dear Sharon,
I would say I appreciate your opinion, but I don't. You don't know me. You don't know my life story because I didn't include it with my report. I just didn't think it was important. I'm proud of you and your credit score. Mine isn't that high yet, but I'm working on it.
First of all, I am not, and do not "look for charity". I am not looking for anything more than what was taken from me. If they want the cheap DVD player back, I will give it to them, but they need to give me back the one they took out.
Secondly, I said it before, I did not hide any information. They knew the situation. They are a big business and I'm sure they have dealt with these types of situations in the past. I haven't. The bottom line is that I was done wrong by a company. Was it intentional? I'm not going to say whether it was or wasn't. Was it fair? Definately not.
Finally, you read what I wrote, but still you assume the reason for me writing this report is based on "not being financed". Read it again. I didn't care about keeping the truck. My car was just as new, with just about the same miles. I could care less if I got financed or not. But to think they would strip my car down as a "payback"... what gives them the right?
Oh yeah, I owned a business before. Even if I was wrong about something, the customer was right. I made sure that customer left satisfied (within reason). I don't want that customer to cost me business telling their friends, co-workers, family about their experience. I would lose more money in the long run. It's simple business ethics.
Thanks anyway Sharon. I hope you will read this. But I would prefer McCarthy Nissan write any rebuttals after this entry.
Sharon
Overland Park,Kansas,
U.S.A.
P.S.
#10Consumer Comment
Tue, October 09, 2007
Why would you even go into a dealership with no job and expect to walk out with an expensive item? Really, I am trying to understand. I have a home decor business and I would dread anyone doing what you are doing to my reputation.
You said you told the dealership you have not been working for the past year and when you do it is strictly contract work. You also said they acknowledged that. The dealership doesn't know what is in your bank account (you could have a lot of cash in your account and still want to be financed). That money could be used as collateral by the banking institutions to get you into your desired vehicle through the dealership. But if they all found that there is simply no money and no job after all the researching (after all why would they think someone would try to get an expensive item without a job or money--who does that?). What what did you expect them to do? Let you keep it?
If I went to buy a used car from a reputable dealership, I would not want to buy a vehicle that has little $4 mirrors all over it, someone else's personal key ring, etc. Unless the vehicle was new, I would want it as "generic" as I could get so I would not have to try to pick little mirrors and stuff off from all over the car. Cars like that do not appeal to the general public. Cars like that come from potlot dealers.
I am not trying to offend you, but you have to accept a little personal responsibility for walking in there "empty-handed."
Sharon
Overland Park,Kansas,
U.S.A.
Regarding Your Experience With McCarthy in Blue Springs
#10Consumer Comment
Tue, October 09, 2007
First I would like to say I am not the owner or an employee with McCarthy Blue Springs.
As a consumer like you, I understand your disappointment with not receiving the vehicle you desired. However, you said you were turned down due to the financing as stated in your report. The finanacing is only available to those who qualify. Maybe they tried several banks to see if they would back you to get you into the vehicle you desired and that is why they kept telling you "hold on and wait," but in the end you did not qualify.
But where does stupidity and charity come into play in business? Sure they have charity autions on cars and trucks for children (I have seen them advertised with McCarthy) and give-aways at special charity golf events. Are you saying you should be given charity? Then if that is the case, everyone should be treated the same because that would not be fair and that is simply not good business.
In America you have to earn the right to be given finanacing through banks and if the bank will not back your loan, the company will not either. Companies are not in the business of just giving anyone who walks in off the street an expensive item unless it is some "pot lot" dealer who will finance anyone.
As a viewer of the Rip-Off Report, I look for companies on here too. It is a good tool, but some people can misuse it to vent. I understand you wanted your car back in the condition you handed it over in, but you did take your new vehicle off the lot (as you said) and in my opinion they were just keeping the business flow going by cleaning up your car, removing custom things you put on like little mirrors (not factory), mats, and such. They try to move the cars out in an orderly fashion and the people told to clean the car for the next buyer have no idea about customers with finanacing problems. They are just doing their job. Your key ring probably did get throw in the trash. Who wants to hoard a $10 key ring? the stereo was probably going to be put back to factory.
You are mad because you were turned down on you credit history or fianance history. I have earned my credit--730 credit score, what is yours? You didn't say.