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  • Report:  #1421785

Complaint Review: McCullough's Car Care & Towing

McCullough's Car Care & Towing, 5810 Roswell Rd. Atl. McCullough's Car Care & Towing, 5810 Roswell Rd. Atl. botched vehicle fuel pump installation. Refuse to reimburse me $347 in towing charges which resulted. Atlanta Georgia

  • Reported By:
    Hal — Sandy Springs Georgia United States
  • Submitted:
    Mon, January 08, 2018
  • Updated:
    Mon, January 08, 2018

 

Avoid problems/avoid McCullough's Auto Repair on Roswell Rd, Sandy Springs --Brian McCullough, (by his own admission) installed a new fuel pump in my vehicle in an unprofessional and negligent manner, causing the fuel guage to stick, showing adequate fuel in tank, when the tank was in fact empty. This left me stranded Christmas Eve, on the side of Hammond Rd in Sandy Springs, at approx. 7 P.M., in freezing temperature. I had to walk 1/4 mile to phone for help.  Within 30 minutes Sandy Springs Police had A Tow haul it to their impound lot in Alpharetta, despite my posting a notice on my window that I'd return to my vehicle soon.

  I had to wait 3 days before I could retrieve my vehicle and pay A Tow $347.   The consequence of McCullough's Auto Repairs admitted negligence and unprofessional fuel pump installation cost me $347. They refuse to reimburse me for their screw up.   You can't expect quality service from McCulloughs Auto Care. Spend your money elsewhere.   VERY disappointed !

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