Complaint Review: mci world com prepaid cellular

I was a prepaid customer of mci. In Feb I purchased another $50.00 worth of minutes, and 2 weeks after that they closed up shop. I was sitting there with 217 minutes on my phone and can not use it.

I was saving all my minutes because we were going away and I needed the minutes to call home and check on my Mom. When I tried to use my phone I would get Verizon so I called them and they said there was nothing they could do for me.

I called mci and they have it set up so you don't get to talk to anyone,so I pushed wrong buttons so I could talk to someone and I was given the run around for 3 weeks.

I would have made a deal with them about my phone so I wouldn't lose my minutes but all they keep saying is they can't do anything for me its my lose.

I feel they owe me $200.00 and I want it one way or the other, I work very hard for my money and I feel I was totally ripped off.
they didn't even tell me when I ordered my last minutes that they were closing down and they had to know it.

They just took my money and said sorry that's the way it is.

Please help

Sue
Port Jervis, New York