Complaint Review: MCi WORLD VOICE LINK INC.

FOR THE PAST FEW MONTHS I HAVE NOTICED A CHARGE ON MY PHONE BILL FROM WORLD VOICE LINK FOR $19.95 PLUS TAX FOR A SERVICE THAT I NOR MY WIFE HAVE ORDERED DUE TO THE FACT THAT ANY NEW SERVICES REGUIRE OUR SIGNATURE. I HAVE CONTACTED MY PHONE COMPANY AND THE BILLING COMPANY FOR WORLD VOICE LINK WHICH IS ILD AND THEY BOTH SAID THAT I HAVE TO CONTACT WORLD VOICE LINK TO RESOLVE MY PROBLEM. I HAVE TIME AND TIME AGAIN TRIED TO CALL THEM BUT ALL I GET IS A RECORDING SAYING THAT THEIR CUSTOMER SERVICE AGENTS ARE BUSY AND HAVE BEEN ON HOLD FOR SOME TIMES OVER EIGHT HOURS. I HAVE ALSO TRIED NON-STOP AROUND TO CLOCK TO CONTACT THEM BUT WITH NO SUCCESS.I AM TIRED OF BEING CHARGED FOR SOMETHING THAT I DID NOT ORDER AND I FEEL THAT I AM BEING RIPPED OFF AND IF IT IS HAPPENING TO ME IT IS HAPPENING TO OTHERS. I TOLD MY PHONE COMPANY THAT I REFUSE TO PAY THAT AMOUNT TO THEM. IT IS UNFAIR AND SOMETHING NEEDS TO BE DONE ABOUT IT.

David
Caldwell,