Complaint Review: Worldcom Wireless

Boy, it's great to know I'm not alone in my fight against Worldcom Wireless!

They are frauds and crooks who have no concept of how to run a professional business. To make matters worse - their very name is fraudlant - full name is MCI Worldcom Wireless - They are not affiliated with MCI NOR Worldcom.


My problems are too numerous to mention herewith, however, a brief listing: 1) failed to set up auto-pay as promised on the front of my contract - had to call every month to get the charges placed on the card - then they reported me as past due, defaming my good credit.

2) in almost a year, I have had no voice mail service - they admit that I don't have the service, even though my contract is supposed to include this - and yet they claim it's not my fault because I didn't call back often enough. I complained four times, but I guess that's not enough. I'd finally just given up - especially since I was spending so much time trying to resolve the billing dispute issues.

3) I've requested my contract be canceled and they have not disconnected my phone - even though i've requested in writing and on the phone on four occassions - fighting now over a cancellation charge of $200 even though they breached the contract to begin with.

4) customer service representatives are ignorant and of absolutely no help - different stories from each and every one - they refuse to acknowledge they breached the contract.

They're crooks, they're frauds and they should be run out of business.
Lisa
Tucson Arizona

MCI Worldcom Wireless aka Paragon Cellular
Click here to read other Rip-off Reports on MCI Worldcom