Complaint Review: WORLCOM WIRELESS

I SIGNED A CONTRACT WITH THIS COMPANY FOR ONE YEAR OF SERVICE.

INTIALLY I WAS BILLED WITH THE SAME NAME ON TWO DIFFERENT ACCOUNT NUMBER,BUT ONLY ONE WAS MINE, AFTER REPEATED CALLS TO VARIOUS SUPERVISORS WAS I ABLE TO CLOSE AN ACCOUNT IN MY NAME THAT WASN'T MINE OWN.

THE CALLING PLAN THAT THAT A CONTRACTED FOR 500 MINS FREE DURING PEAK 1000 MINS OFF PEAK 1000 MINS WEEKENDS WAS NEVER HONORED BY THIS COMPANY. THEN I DIDN'T RECEIVE A BILL FOR SIX MONTHS.

I CALLED MONTHLY REQUESTING A BILL AND AT EACH TIME I WAS INFORMED THAT I HAD A ZERO BALANCE.

FINALLY THE BILLS CAME IN NOT WITH THE RATE I CONTRACTED WITH. RUDE AND ABRASIVE CUSTOMER SALES REPS.

NOW DEMAND 1586.67. I CANCELLED WHEN MY YEARLY CONTRACT ENDED IN SEPTEMBER AND NOW THEY ARE ATTEMPTING TO TACK ON 27.84 EACH MONTH.

Karen
Philadelphia, PA