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  • Report:  #11637

Complaint Review: MCi Worldcom Wireless

MCi Worldcom wireless is a Scam DON'T GET CELL PHONE OR SERVICE FROM THEM

  • Reported By:
    St. Charles MO
  • Submitted:
    Tue, January 15, 2002
  • Updated:
    Tue, January 15, 2002
  • MCi Worldcom Wireless
    P.O Box 5211
    New York, New York
    U.S.A.
  • Phone:
    1 800 738 4408 if you can
  • Category:

I signed up with worldcom wireless about 1 1/2 years ago. I received monthly bills for about the 1st 2 months then I stopped receiving monthly bills.

Several months passed and I started receiving notices that they were having trouble with their billing process the next thing I know I'm getting bills for $800.00 and they expect to be paid in full. I don't know what world they're from but I personally could afford that amount all at one time.

These were statements from several months prior I couldn't even confirm whether I had realy made those calls. Who can remember that far back. Anyway at that point I decided to cancel my service. I tried for several weeks to get through to cancel my service and was never able to get through to anyone!!

Then I received notices that I was past due on my payments. They then turned of my phone HOWEVER THEY CONTINUED TO CHARGE ME FOR A PHONE I COULDN'T USE! I finally got a old of a customer service rep ( If you can call them that) I have paid in full But I am refusing to pay for the 2 months they turned my phone off without any notice from them!!

It took 2 calls and 1 1/2 hours on hold to cancel my service. I was told that I would still be billed for the 2 months even though they shut off my service.

When I sent My last 2 payments in I noted on the bill that I wanted to disconnect ( since I was never able to reach a person) This company is running a major scam!!!! They have 2 adresses on is Worldcom Wireless PO box 14197 Scottsdales AZ 85267-4197

Donald
St Charles, MO

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