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  • Report:  #8986

Complaint Review: MCI WORLDCOM WIRELESS

MCI WORLDCOM WIRELESS - THE PEOPLE YOU JUST CANT SEEM TO GET A HOLD OF!

  • Reported By:
    riverside CA
  • Submitted:
    Mon, December 10, 2001
  • Updated:
    Mon, December 10, 2001
  • MCI WORLDCOM WIRELESS
    LOCKBOX / P.O. BOX 5211
    NEW YORK, New York
    U.S.A.
  • Phone:
    1-800-254-8991
  • Category:

I'VE BEEN TRYING TO TURN OFF MY PHONE WITH MCI WIRELESS FOR THE LAST THREE MONTHS!!! I'VE WRITTEN THEM LETTERS, CALLED CUSTOMER SERVICE(WHAT A BIG JOKE THAT IS! YOU JUST GET A RECORDING THAT SAYS CALL BACK LATER)AND THEY GIVE YOU A CUSTOMER SERVICE E-MAIL ADDRESS THAT DOSEN'T EVEN EXIST!

THEY DO NOT EVEN HAVE A DIRECT ADDRESS, IT'S A P.O. BOX. BUT THEY KEEP ON BILLING ME FOR THE PHONE SERVICE AND I DONT EVEN USE IT! NOW I'M WITH VERIZON.

WHAT A DIFFERENCE! IF YOU HAVE A PROBLEM, ANYTHING WHAT SO EVER YOU CAN ALWAYS GET A HOLD OF THEM. TODAY I GET A LETTER FROM MCI COLLECTIONS DEPARTMENT AND THERE IS A DIFFERENT NUMBER WHICH I CALLED AND GUESS WHAT? SOMEONE ANSWERED THE PHONE!

SHE SAID SHE WOULD STOP MY SERVICE BUT I WAS GOING TO HAVE TO PAY FOR THE THREE MONTHS. SHE TOLD ME I COULD DISPUTE THE BILL BY GOING ON LINE TO THE SAME E-MAIL ADDRESS THAT DOSEN'T EXIST. DO NOT EVER SIGN UP WITH THIS SERVICE!

THEY ARE THE BIGGEST RIP-OFFS! IT IS THE BIGGEST SCAM AND I CANT BELIEVE THEY ARE GETTING AWAY WITH THIS AND NOBODY IS TRYING TO STOP THEM!

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