Complaint Review: McKenzie Scott

My background is in State & Local Tax and my salary range is over $80K. I had reviewed McKenzie Scott's website and was impressed with their website, therefore I decided to meet with them. Before the meeting, I took a lengthy career assessment, and was told by their sales force, that they would not accept just anyone off the street. I met with the sales agent and seemed impressed with the writeups of their services, client testimonials, and there was no complaint with the Better Business Bureau in Dallas. I retained McKenzie Scott to assist me in my job search in August 2006. They charged me $4150 to prepare the different resumes and market my resumes to 1500 recruiters, companies, alumni, etc.I received 8 rejection letters (no position open; background is not a match; out of state, etc). Other than the rejection letters I received no other correspondence or phone calls from any of the other 1500 sources. As of this date, I have not had one interview with any employer. Today, I received a bill for $100 invoice for "consulting" fees for 1/2 hour for interviewing techniques. On top of $4150 I feel screwed. Long story short, I learned a very expensive and painful lesson here. They are far overpriced for what they can do (at least at my level - it may work at the CEO or CFO level). Once you agree to accept the resume, there is no refunds whatsoever. Every time you pick up the phone or meet with them in person, be prepared to open up your wallet. It is really buyer beware, and I did have my attorney review their contract, there weren't any surprises. What I'm disappointed in is it is high in price and little to no results for me. Karen Plano, Texas
U.S.A.