Complaint Review: Mdg Canada

I went online to inquire about purchasing a computer with MDG Canada. I found one that suited my needs and budget so I proceeded with the transaction. When on the phone with the MDG I was talked into ( foolishly on my part ) to a huge upgrade of what I had originally wanted. Altho I was told the systems shown online were not available.

I was then told with this new computer that I would get 12 months no interest and that my monthly minimum payment was 55.14. But I should try to make higher payments if I could so that when the interest charges kicked in after one year my outstanding balance wouldnt; be too high and therefore the interest charges wouldnt; be too high either.

Since day one they have been charging me 28.9% interest. This has gone on for six months now and I have been fighting back and forth with them regarding this. The finance company ( Wells Fargo) has also been dealing with them in this regard. They too know that its supposed to be a no interest for 12 months but without MDG's written authorization they must charge me the going interest rate. They (Wells Fargo) also inform me that I am one of several customers they have with this exact complaint.

I have made all payments to date, altho they have only been 55.00 per month that is what I was told my minimum was for one year. The interest charges almost add up to payment so there my balance is going up rather then down.

Amanda
mississauga, Ontario
Canada