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  • Report:  #1369815

Complaint Review: Meaningful Beauty

Meaningful Beauty Beware - they ship products not authorized and keep billing after you cancel membership Internet

  • Reported By:
    Anonymous — Fort Worth Texas USA
  • Submitted:
    Wed, April 26, 2017
  • Updated:
    Wed, April 26, 2017

I called and emailed to cancel my membership on 3/13/17 and again on 3/18/17 and again on 4/25/17. I called and emailed to cancel my membership on 3/13/17 and again on 3/18/17 and again on 4/25/17. Each time I called, I was on hold for over 30 minutes and wasn't able to get through on the phone. I did receive automated email confirmations that all of my emails were received and I've kept those confirmations. And all of my emails stated clearly to CANCEL MY MEMBERSHIP NOW.

I received an email on 4/25/17 that my account has been inactivated as of 4/25/17, when it should have been inactivated on 3/13/17, the first time I requested it. They had since sent me an unauthorized shipment and a past due notice for $164.82 after the 1st two times I tried to cancel it. I refused the shipment and sent it back unopened to them marked clearly as "Refused. Did not order. Return to Sender." They still claim that I owe them $164.82. I've filed a dispute with my credit card company and a dispute with the BBB and will take further action if needed. I'll have the backing of multiple customer complaint websites (like ripoffreport.com) that show numerous complaints from people who have also tried to cancel their membership and ship back merchandise multiple times but keep getting billed.

Don't make the same mistake I did...Don't order from this company. 

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