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  • Report:  #1533675

Complaint Review: Mechanical Air Conditioning

Mechanical Air Conditioning Air Conditioning Repair Riviera Beach Fl

  • Reported By:
    Milton — Fl United States
  • Submitted:
    Wed, August 07, 2024
  • Updated:
    Thu, August 08, 2024

Mechanical Air is beyond terrible. They lie about their arrival times, don't show up, and never bother to call. For over three weeks, we've been waiting for them to fix our AC, with constant no-shows and zero communication.

 Today was the final insult. They promised to arrive first thing in the morning, but once again, no one showed up, and there was no notification. When we finally reached them, they casually said it was rescheduled without informing us.

 This company doesn't care about their customers at all. Their unprofessionalism and lack of basic decency are staggering.

1 Updates & Rebuttals


Flint

Rolla,
Missouri,
United States

Why?

#2General Comment

Thu, August 08, 2024

 I would have called someone else the first time they no-showed. Is there a shortage of HVAC companies where you are? Or let me guess, you have a home warranty and that's who they sent. Guess what, home warranties barely pay these people so they have absolutely zero reason to show up if it's inconvenient or they have a more profitable job lined up. On top of everything, home warranty contractors are usually completely incompetent. And home warranty companies operate by prolonging the suffering until you give up and call somebody else, after which they can deny your claim.

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