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  • Report:  #283794

Complaint Review: MedAesthetica Medical Group - LIPOZAP

MedAesthetica Medical Group - LIPOZAP Bad Reaction, Bad Customer Service! The side affects to my Lipozap treatment was unbearable. But the customer service was the worst! Sherman Oaks California

  • Reported By:
    Los Angeles California
  • Submitted:
    Fri, November 09, 2007
  • Updated:
    Fri, November 09, 2007
  • MedAesthetica Medical Group - LIPOZAP
    15303 Ventura Blvd #440
    Sherman Oaks, California
    U.S.A.
  • Phone:
    888-547-6927
  • Category:

What a joke! I heard of lipozap on the radio and was interested in loosing some weight the WRONG way. I meet with an individual at their fancy high rise Lipozap office and was convinced by her that the product was the best and even it did not work I would get a full 100% refund.

Well the side effects that took place after my first real treatment were so strong I was not able to work. I was suffering from extreme severe nausea and vomiting and complete loss of any appetite I could not eat and was throwing up all the time. If I did lose any weight it was because I could not eat and was throwing up every few hours not from the joke of lipozap. It would have been cheaper to just become anorexic.

I did continue my treatments even with the side effects I was told by a lipozap nurse that the side effects are normal, I was willing to suffer to lose the gut, it did not help. After my primary Doctor told me to stop the treatment I did. We were not able to determine what caused this strange reaction and lipozap claims no responsibility. I stopped the treatment just short of completing the full treatment. I might add that I am still having problems with my appetite and nausea.

I was told by the first nurse I talked to once I stopped the treatment that she would process the FULL refund due to the reaction to the treatment. What a joke that was, she was nice and helpful and agreed that we should stop and issue a full refund. This never happened; I was then told that I would not get any reimbursement.

It has been a joke after much complaining I was told I would get the 100% refund and was sent a full release of claim I signed and sent back. Only to find out that the person who issued a full refund was wrong and I would still have large portion to pay. I cant get any one on the phone now just emails, which they dont respond to. Its the biggest customer service joke I have ever seen.

The long and the short is the treatment is a scam the customer service is so out of wack that there belong in third world country.

Jacksutherland
Los Angeles, California
U.S.A.

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