Complaint Review: Medi-spastore.com

I placed an order with Medi-Spastore.com on Mar 22, 2005; 01:29:24am PST. They partially shipped my order, sending one out of eight items. It is now May 22nd and I have still not recieved the rest of my order.

I have requested a refund of my money on a couple different occassions. Thay have requested me to call their customer service line, where I recieve a recording saying that their number must have been dialed wrong. I have tried to dial the same number and double checked that I have gotten the number right. I have dialed the right number, but still I get the same recording.

I have recieved an e-mail from them on May 12, 2005 6:37 AM saying that they would refund my money. I responded asking them to refund my credit card. I have still not recieved that refund. I have tried asking again, but still no refund and now I am getting no response.

Jude
Bainbridge Island, Washington
U.S.A.