Complaint Review: MEDICAL AESTHETICA - LIPOZAP

Like everyone else, I heard the ads on Star 98.7, KIIS FM for LIPOZAP. It sounded like a great idea so I went for my free consultation. Everyone was sooo friendly and I saw all of the before and after pictures, read the testimonials-- it seemed so legit. I took out a loan that the consultants at MedAesthetica said was best for my situation, so basically I paid them $4150.00 up front for basically 3 treatments. After only 3 treatments I knew this was not for me. The pain was intolerable for me and after changing my diet and eating habits, nothing at all had changed. I spoke with my Dr., Dr. Adams and told her that I wanted a refund and wanted to stop my treatments. She had them e-mail me an inquiry form which I completed. This was in January 2003. Whenever I called to follow up on my refund no one was ever available to talk to me. I can't tell you how many messages I have left. I even went down to their office to speak with the Dr. who was supposed to "oversee" my treatment but she conveniently wasn't there even though I know she was. I sent them a certified letter which didn't amount to anyone calling me back. I sent tons of e-mails which went unanswered. Basically they are a bunch of theives who stole my money and I want them to pay for it. I want my money back and we need to start a CLASS ACTION LAWSUIT. Their treatment doesn't work and left my body with pigmentation whereever the treatment areas were. My body is lumpy and disgusting. This is not right. I want them to make amends and not get away with this. All of us who have been ripped off need to not let them get away with this!

Jamie
Santa Clarita, California
U.S.A.