MEGA VAN LINES BUDGET VAN LINES Mega Van Lines refuses to refund my paid in full contract to have them move my furniture and transport my vehicle. DelRay Beach Florida
The issues began with their shop manager named Eddy, when I asked to cancel the move contract as I was going to sell the furniture instead. Eddy was aggresively asking questions about my plans with my furniture which at that time I told him was none of his concern and to proceed with trnsferring the amount paid for the furniture move to the auto transport only. The next issue began when ther was a $33.00 refund owed to me due to the cancellation of the move contract
. I was told that a manger had to assist and then given the run around for 2 weeks until I had enough and calle dto cancel the auto transport as well on November 9th,2020. I was told that it would be cancelled yet again but on November 16th, 2020 the issue remained which I was very irritated with Eddy and all of the staff at ega Van Lines at this point and had a very heated conversation on the phone. Eddy refused to refund me and said he would add my concerns to the notes. Eddy also tried to convince me that I asked him to keep the auto transport order in play with Mega Van Lines which is clearly a lie. I have called and emailed with my desires to cancell all orders with this company.
Michelle Karpov is another manager and also very deceitful she appears nice and helpful at first but is just trying to get your money and then you never hear from them again.Please stay away from MEGA VAN LINES and BUDGET VAN LINES which both promote each other. Please do not do business with these companies at any capacity they are deceitful and deplorable people.