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  • Report:  #301366

Complaint Review: MegaGoods

MegaGoods Debits my master card for a closed account never replies to my emails Los Angeles California

  • Reported By:
    Noble Park Other
  • Submitted:
    Fri, January 18, 2008
  • Updated:
    Fri, January 18, 2008
  • MegaGoods
    2741 South Alameda Street
    Los Angeles, California
    U.S.A.
  • Phone:
    323-928-3003
  • Category:

Customer Service.

This is my 7th email to you,

You keep sending me a password. Below is your latest one: (All items in blue are your correspondence or from your website)

Dear Member,

Thank you for requesting your password
Your login id is: noeXXXX
Your temporary password is: 334cXXXX


Please change this password on your next login.

Please Note: Every time you submit new password request a new password is generated and emailed to you. You should use the latest received email from us with your password. Your login id and password are case sensitive. Please enter it exactly as it appears in this email message.


Sincerely,

Password Retrieval System
MegaGoods, Inc.


But when I try to login, this is what happens:

Member Login
This account is closed. Please contact Customer Service for more information.


Login Id:
Password:


Forgot your password?

I do not wish to be a memeber. You say my account is cancelled but you keep on debiting my account as per details below.

20/12/2007 MEGA GOODS INC 213-7486342 CA
##1207 14.99 US DOLLAR
$17.52


22/11/2007 MEGA GOODS INC 213-7486342 CA
##1107 14.99 US DOLLAR
$16.92




PLEASE STOP DEBITING MY ACCOUNT AND ALSO REFUND THE ABOVE AMOUNTS. IF YOU DONT I WILL TAKE UP THE MATTER WITH MY BANKERS AND HAVE THE CHARGES REVERSED.


Noel
Noble Park
Australia

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