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Megatech International Incorporated Megatech RC Airship 1 and Area 51 Blimp combo not work. TWICE. Megatech employees renege on agreements. Warranty scam. North Bergen New Jersey
This report is about a purchase of a helium fill Megatech radio controlled RC Airship 1 and Area 51 Blimp combo as the main birthday present for my child, and the horrific problems with taking the Megatech blimp problems to the manufacturer Megatech, who manufacture other radio control RC products such as:
Aircraft: Megatech A7 Tornado, Megatech Air Strike, Megatech Avion, Megatech Avion I, Megatech Avion IO, Megatech C.C. Flyer, Megatech Fantail Flyer, Megatech Firefly, Megatech Freedom Flyer, Megatech Hydro-Fly 2, Megatech Megastealth II, Megatech Merlin, Megatech Night Flyer, Megatech P51D Mustang RTF, Megatech Prowler, Megatech Sky Vector, Megatech Skyliner, Megatech Wright Flyer, Megatech X-EC Diversion, Megatech Nitro Capitol Flyer, Megatech Nitro Airstrike, Megatech Cessna Free FLIGHTS.
Helicopter: Megatech Horse-Fly, Megatech Micro-Fly, Megatech Hopper-Fly, Megatech House-Fly 2.
Airship: Megatech Party Blimp, and my Megatech Airship 1 / Area 51 Megablimp.
Boat: Megatech Caribbean Cruiser 2, Megatech H2O Pro Racer, Megatech Nirvana II, Megatech Ocean Explorer-1, Megatech Scurvy Dog Pirate Cruiser, Megatech ST. John Catamaran, Megatech ST. Thomas CatamaraN, Megatech USA, Megatech Wicked Angel.
Wheeled vehicles: Megatech Mega Missile Launcher, Megatech Mega-Mites, Megatech Mega-Sidewinder, Megatech Megabotz, Megatech Megapro MPRO-RCB Buggy, Megatech Megapro MPRO-RCT Truck, Megatech Megastorm, Megatech Radio Rodent, Megatech Razor XT, Megatech Afterburner, Megatech Dark Thunder, Megatech Tempest Gladiator.
Balsa Display kits: Megatech USS Los Angeles, Megatech Hindenburg.
Engines: Car / Truck Engines, Megatech NEO-16ST, Megatech Q1.6 Chianelli Q Series Engine Std, Megatech Q1.6 Chianelli Q Series Engine w/ Pipe, Megatech Marine Engines M-21 Pull Start,
Megatech M16 Pull Start, Airplane / Helicopter Engines Megatech M-46 ABC R/C Engine, Megatech M-61 ABC R/C Engine.
I think I remember Radio Shack carrying the Megatech Airship blimp at one time, but I couldn't find them at the store when I looked, although I noticed Radio Shack carried other Megatech products. As I could not find the product at a store I searched the Internet. There were various other makers, Dragan Fly or Draganfly, Mach III and their Goodyear blimp and flying saucer, Interactive toy concepts Air tech airship, Goodyear airship, bomber, UFO mothership, Overbreak Hover Blimp to name just a few. I decided on the Megatech Airship 1 and Area 51 Blimp combo.
This report is about receiving a very very poor quality product (for starters see photo 1). The report's about taking the problem to Megatech the manufacturer for superior service. The report's is about receiving very poor service and several staff that appear to have worked against this customer and in my opinion have appeared to have fabricated a problem to avoid providing agreed upon compensation. This report is about a very bad warranty scam and it shows how a simple product repair was in my opinion stretched out into large chunks of lost time which quickly used up the short 90 days it lasts. A 90 days that starts when you buy it, not when it's opened on a birthday or Christmas. This report is about this company ignoring the customer in a BBB mediation process. This report is about a company reneging on its agreement and offers, especially when not in control of the proceedings. This report is about the VP of the company who after months of the company working towards a close to suitable resolution, changes it all to blame the customer for going inside the product.
The reason a self maintenance void warranty clause is generally in place is for cases where a product user has been using the product for some time, and it has stopped and could have been broken. The manufacturer would want to determine what went wrong. Generally purchasers always receive a product that works. I always contacted Megatech immediately when I found a problem. I showed great caution with things I was not sure of, and looked only at issues I felt totally capable of, in the hope of it resolving a birthday or Christmas day problem, and saving a return shipment and problem for Megatech. Nobody that buys a product like this for a child's birthday is planning or wanting to disassemble it on the first day. All people like this want is for it to be Ready To Use right Out Of The Box. Nobody wants a ruined birthday or Christmas.
This report is about the destruction of a young child's birthday and Christmas, who after 7.5 months (as of end of June 2008) does not have a birthday present. This report is about a company that appears to be scared of fair independent mediation and witness.
This seems like a warranty scam. After reading the other people's complaints, and seeing all the failed shipping and time wasting, it almost seems like they want the warranty period to end, so the repair costs schedule (or worse) that VP Mr. David Deans kindly provided to me can kick in.
A big question: why does a Megatech, a toy model manufacturer work in all these ways towards a father and child?
One of Megatech's motto's is: Ready To Use right Out Of The Box. The following is what actually happened when the box was opened.
Shortly before purchasing the product I mentioned it to my friend and she too did a quick search on the Internet. ToysRus. She looked at the review for the Megatech Party Blimp (the same as my blimp but with sound) she had found and there were comments. Here's the link:
(((link redacted)))
Here's the text in case the ToysRus page ever goes away:
This thing is JUNK
By Joes mamma from usa on 10/23/2007
Pros:none
Cons:Flimsy, Poor Construction
Best Uses:none
Describe Yourself:consumer
Bottom Line:No, I would not recommend this to a friend
This thing is junk. We tried two and neither transmitter worked properly. Megatech refused to replace the transmitter although I explained we bought the item in 12/06 but did not open it until 10/07. They stated because it was out of the measly 3 month warranty I could either spend ANOTHER [$] plus s/h or they would sell me a CRASH warranty for [$]!! I had not had the opportunity to crash it because the transmitter doesn't work Imagine that!! Spend your money on a quality product from a company that knows what customer service means. Not sure who that it but definitely not Megatech.
END OF ToysRus Review.
OK, trust my friend to find a bad review about something I'd spent a long time selecting for our child's birthday. I'd spent so much time choosing the right present for my child I wasn't going to let one little review which at the time looked a little off, because of keeping the product so long (but people do buy presents ahead of time, and in sales etc). Anyway, I sold my friend that it was just a one time problem and that ours was sure to be Megatech Motto, drum roll please... Ready To Use right Out Of The Box. Ha Ha Ha. Ha Ha. Ha. Booooooooooo h*o....
Little did we know that this review (that I can't vouch for the content of) was completely correct, in fact it doesn't go far enough to describe the problems. I feel very sorry for Joe and Joe's Mamma. I understand the pain Megatech seems to have put you through too. I bet it was terrible. I hope you are on to a better time in your lives now and having lots fun with other toys and I hope Megatech didn't rip you off/cost you too much.
I see Megatech had been at it with another ripoff report contributor, working exactly the same way:
http://www.ripoffreport.com/reports/0/100/RipOff0100253.htm
Anyway, Joe's Mamma's review stayed in the back of my mind. I purchased the Megatech Airship 1 and Area 51 Blimp combo. The birthday came. I 'd already paid to fill one of the balloon envelopes with Helium at a store. Time to present the huge airship to the child! Then we spent time with the instructions to assemble the fins, gondola stuck on bottom etc. Viola. Switch on, Ready To Use right Out Of The Box? No No No.
What we found during assembly was firstly the interior of the box/container seemed like someone had been in before. Tape was ripped with Styrofoam stuck to it, but the box had a factory seal, so it could only have got like that at the factory. The tail fins had no adhesive. The gondola window stickers were all severely crooked. The pilot sticker was peeling. The handset aerial didn't come to a secure halt when screwed in (the instructions said be careful I wonder why?), it just kept turning. The Gondola battery sticker indicated the battery should be placed in a direction the reverse of normal batteries (see photo 1). We did as instructed. It didn't work when switched on. We didn't try it the other way around in case it damaged the gondola.
Later, I did figure out a way to get inside the handset to see why the aerial wasn't screwing in, in case it was an easy fix, but it was the aerial screw itself rotating withing the chrome telescoping aerial, so I could not fix that. The child's birthday was ruined. It was the weekend so the quickest help would be from the manufacturer phone line on Monday. I sent an e-mail straight off to Peter Winston the Megatech President so they would know it didn't work the very day of the birthday and that the birthday was ruined, and I sent a photo too. He did not provide the courtesy of a reply.
On the Monday I phoned Megatech. Mr. Jon Lodato (lead service) and I fixed the reverse battery problem over the phone but unfortunately turned up a show stopper. With the machine powered up one of the propellers didn't work. We discussed the internal components of the handset and he was fine with me having found out how to get into it. We discussed the internals and he heard the two tactile switches, which control the propeller that didn't work, both clicking on/off. See this for picture of tactile switch.
(((link redacted)))
He knew something else was wrong with it that couldn't be fixed by me and approved a resolution. Mr. Jon Lodato agreed to make up for the problem by in addition to the fix sending an extra gondola and handset working on alternate 49mhz, and also sending a prepaid UPS call tag to return the product. He was a little reluctant to provide this compensation, and probably wouldn't have provided any if I hadn't asked. He gave me the option to accept a replacement shipped immediately if I paid for it, and they would return the money upon receipt of the defective product. I praised Megatech for offering it, and I really wanted to use that option for my child, but Joe's Mamma's ToysRus review comments were in the back of my mind, so I didn't take this option.
As the product only had a 90 day warranty I said I'd like it to retain its 90 day warranty as it didn't work the very day it was opened. Mr. Jon Lodato said they would not do that. Additionally the warranty was not 90 days from the birthday, but it was from the date of purchase, half a month earlier. I seem to remember him using the term Case Closed or Matter Closed in relation to the warranty discussion. I discussed this further and would not waiver on my opinion of a true warranty, but he would not waiver either. I eventually had to say Hopefully We'll Not Need The Warranty And We'll Cross That Bridge If We Get To It. At the very end of the conversations, after I had thanked him thoroughly for coming through after Megatech's problems ruined the birthday, I heard Mr. Jon Lodato grunt/exhale. It seemed different than the rest of the friendly conversations. This stayed in the back my mind, as did their severely harsh way with a warranty.
For some reason I felt happy they were resolving the problem and for the most part I felt like I'd enjoyed talking to Mr. Jon Lodato, so as the return shipping tag didn't arrive I was patient and waited, but after 10 days with a more impatient child and friend I had to call. Yes, they said it was sent but must have gone missing. They sent another. I was patient again but after 8 days it too hadn't arrived. I contacted them and the next day it arrived. I was starting to feel less confident about Megatech and felt my child and friend were correct and I should monitor the time better. I recalled Joe's Mamma's toy review comments from the back of my mind, and I decided to take some photo's of the product I was returning.
Photo's of how well I was packing it (See Photo 3). That everything was in the box. Because of their delays it was getting close to Xmas, so if they delayed any more my child may be getting his mid Nov birthday present after Xmas. I tracked the product arriving at Megatech on Dec 13th. There was no word from Megatech. On Dec 17th I decided I needed to check it was being processed hastily. There seemed no urgency at Megatech. They said the status was: In Service. On Dec 19th I e-mailed my Xmas delivery concern to them. Then on Dec 20th Joes Mamma's ToysRus review comments came right back into mind when I received a reply from Mr. Williams saying the issue was a jammed button, not a defect, saying I could have fixed it myself, and Megatech had gone above and beyond with this unusual resolution, they'd been wonderful, and what appears to be the other Megatech motto - Matter Closed. Also he would not send replacements without a receipt.
On Dec 21st I replied to Megatech (receipt attached) that I was sad regarding Mr. Williams comments as I had worked with Mr. Jon Lodato on the buttons issue. They were clicking, not jammed (see photo 2). 17 wasted days and you have the audaciousness to say I Feel We™ve Been Wonderful, Matter Closed and suggesting there may not have been a problem. I said my child would call if product was not here by Xmas, and Megatech could explain to the child why the mid Nov birthday present wasn™t shipped before December 25th Christmas day, and he could tell the child it™s all because the father jammed the button and was negligent in not sending a sales receipt, and he could also tell the child I Feel We™ve Been Wonderful, Matter Closed.
On Dec 24th Xmas Eve, an unannounced 27Mhz Gondola/handset (alone, not full set) arrived. I secretly rushed out in snowstorm to fill the other undamaged unused balloon, a UFO blimp, with helium at store shortly before they closed on Xmas eve.
On Christmas day we discovered one of the handset buttons didn't work. This was a different type of button to the first failed button. The button pressed upwards pushes a piece of thin bent metal to make contact. The same happens when it is pressed downwards with a different piece of thin bent metal making another contact. It was obvious a contact wasn't being achieved. I took the handset apart. You could easily test the button with the handset cover off. Contact was not being achieved. I bent the thin metal. Contact was made and it worked. On Dec 26th at 1am I e-mailed Mr. Jon Lodato that a RC handset button didn™t work, but I'd fixed it!, and mentioned various stickers were poorly positioned and I altered some, but requested they send some fresh ones. I mentioned that the other parcel with compensation gondola and handset and full box contents they had agreed to send hadn™t arrived yet.
During daytime Dec 26th my child discovered the Megatech UFO airship going up when it was just supposed to be going forward. It was intermittent, but happened a lot. I e-mailed Mr. Jon Lodato that there was a intermittent problem when one propeller was in forward, another up propeller worked by itself with no button pressed.
We waited the whole Christmas week and on beyond with no reply. On Jan 8th. I e-mailed that I™d been patient, received no reply and hadn™t received the other parcel. I asked for a status.
Mr Williams phoned. He suggested I pay to return the product. He said Mr. Jon Lodato was no longer handling situation and I couldn't speak to him. He suggested I accept a lesser offer. He said he was removing Mr. Jon Lodato™s agreement from the table. I said I™d only speak to Mr. Jon Lodato and I™d have to take other routes if unable to.
A little while later, when I was still fuming from Mr. Williams call, Mr. Jon Lodato phoned me into a conference call saying his other Megatech workers were present and alerted me it was being RECORDED. None of the other Megatech workers introduced themselves, announced their presence, or made any noise at all. I told them the previous communications left me with no alternative to go other routes to assist resolve the situation, and I said I did not want to discuss anything at this point, especially recorded phone conversations when almost everything was already in writing. He/we did continue the conversations for some time regardless, he seemed to want to for some reason.
Mr. Jon Lodato explained he™d been out of the loop. He then decided to present various escalating resolutions during the conversations to the point where the last one was close to what should be expected under the circumstances, but their warranty was still an issue, as he still classified the purchase date of Nov 5th the warranty start even if we didn't open the product until a documented mid Nov birthday and for that matter had never had a working product to use warranty time on. The warranty was close to being used up!
Although they were close to resolving the problem, they still weren't, and I now had a lot more things in the back of my mind than just Joe's Mamma's ToysRus review comment. I chose to go other (outside) routes to assist resolve the situation. When I suggested it again, Mr Jon Lodato threatened to remove his offer if I did (so much for his word, the Nov 19th agreement). I couldn't trust them, so I chose to use other (outside) routes to assist resolve the situation.
I chose the BBB as the beginning of the long journey. On Jan 8th I entered my complaint. Megatech took almost all their allotted time to make a response, a long time (obviously taking away most of the warranty I paid for) and another new person arrived on the case, the Megatech VP Mr. David Deans. Hopefully Mr. Jon Lodato had briefed him regarding the details unlike what happened with Mr. Williams. VP Mr. David Deans broke Mr. Lodato's agreement (What's new?). He stated the customer contacted them on 11/29/07 (Wrong, that isn't when I first contacted Megatech).
After over 2 months VP Mr. David Deans raised the self attempted repair, void warranty get out clause even though Mr. Lodato didn't mention it being a problem and a Mr. Williams e-mail response encouraged self repair. He vastly lowered the compensation that was agreed by Mr Jon Lodato. He offered only balloons and gave them a dollar valuation the same as a full boxed kit, $50. I'd already rejected it with Mr. Lodato when agreeing on compensation. If he'd just sent me two total boxed kits at $50-00 (totaling $100-00) it would have solved the problem, but no, he knows the BBB would take any old response as a genuine offer to resolve a problem. He wrote what appears to be the other Megatech motto MATTER CLOSED! He announced he'd charge 50% if there was another problem, and my warranty hadn't even run out!
Megatech honorable agreements must have an expiry formula similar to the Megatech 90 day warranty?
On Jan 25th, 2008, I responded to VP Mr. David Deans comments with the following, and related to him that my child™s birthday was destroyed: Mr. Jon Lodato issued an offer of a 1/ replacement and 2/ an extra gondola and extra handset as compensation, shipped pre-paid. The child was told about the nice offer. Not even a full replacement arrived. The replacement didn™t work. Someone else removed the offer to the child. Mr Jon Lodato recorded my last phone conversation.
I asked for nothing much different than the first time. He provided a better offer, and there were more words spoken. I said this didn't even scratch the surface of all the issues. I suggested Mr. David Deans may not have communicated fully with Mr. Jon Lodato who is the central figure in this. I suggested that Mr. David Deans obtain a true picture, or I suggested the BBB could generate a conference call to Megatech™s David Deans, Jon Lodato and myself and we all listen to the recorded message and discuss it.
If these options weren™t used, I said I would type what was said in the message. This is supposed to be a model toy manufacturer. Why do you treat my child in this way? I said, when I talk about the extra compensation Megatech Gondola and Handset, that's exactly what I'm talking about. It implies it works, and it implies it will work for 90 days, therefore is warrantied. If this is not the case, and Megatech isn't prepared to back the product to lasts that long, it simply isn't a Megatech Gondola and Handset, but it is instead free Pieces of Plastic, Wire and Solder. Again, we're talking about a child's birthday present here, and Megatech has messed me around for getting on to 2.5 months, without the product and the offered additional compensation.
On the 27th Jan, I sent an e-mail with photo attachments (See Photo 1, Photo 2 and Photo 3) to both BBB and Megatech to try to stimulate Megatech to discuss issues as part of mediation rather than ignoring the customer, the issues and Megatech's agreement.
I explained we were 2.5 months after a child's birthday. I suggested times I'd be available for the conference call to review Megatech's recorded call. I provided a brief review of the situation and why I could not receive a package from Megatech directly, as they had blamed us for the 2 prior failures which we did not cause. I explained how an independent legally bound witness could be used to verify the condition of the product upon receipt. I addressed how the warranty was useless. I addressed the problems in detail and provided photos Megatech didn't know existed (See Photo 1, Photo 2 and Photo 3) showing the poor quality of their product. I showed how Megatech's diagnosis that the product I sent back had a jammed button could not be true, by simply studying their written response AND my photos.
On the 28th Jan a non agreed upon, unsolicited package was dropped on our doorstep from Megatech.
I entered text on the BBB system reiterating I could not receive packages from Megatech unwitnessed, because of their arrogant bullying untrustworthy ways.
I also contacted the Trenton, NJ BBB for help to have my local BBB simply witness the opening of the packages. The BBB responded that they can be of no help!
On the 29th Jan, A copy of Megatech's Jon Lodato paper letter arrived from the BBB. It ignores my BBB comments. It declares case closed. It declares to the BBB they sent out a replacement product and extra parts all tested and signed off as Megatech perfect. It declaresd Megatech has done EVERYTHING to satisfy the customer complaint. It requested the BBB to mark the status of the case as resolved.
Megatech's Mr. Jon Lodato was directing and pleading with the BBB instead of presenting his text to the customer for discussion with BBB mediation.
On 5th Feb, Megatech VP Mr. David Deans, not satisfied with his first message to the BBB, had another shorter try. It ignores the BBB comments. It ignores BBB mediation. It was forceful and bullying. VP Mr. David Deans stated a false large value for his compensation. He agreed that Megatech sent Unsolicited Merchandise, and declared that I should feel better than I was. He used what appears to be the other Megatech motto MATTER CLOSED!
On Feb 11th on the BBB system I respond to Mr. Jon Lodato's comments and state my intent to continue:
Conduct and offer totally unsatisfactory. You've totally ignored the customer. Jon Lodato made a compensation offer to young birthday child and reneged on it. You don't do this to a child. You switched to using people other than Jon Lodato in an effort to kill resolution. You made Jon Lodato unavailable for talk at one point. Jon Lodato made a better compensation offer and reneged on it. You don't do this to a child. You wasted a lot of time.
You proposed we are to blame for the problems. You Schoolyard Bullied a unsolicited non agreed upon package onto our doorstep. You almost (but not quite) had a good resolution on the phone call you recorded just prior to me contacting the BBB. TRUST was why I could not consider it. How could I trust what you agree on, or trust another product signed off by multi people when I was already let down on your agreements and your multi signature certified products (multi defects). I became too scared to receive a product from Megatech.
I came to BBB to have an independent organization monitor an agreement close to above, and follow through the handover and warranty. Even this wasn't enough, so I generated an independently monitored resolution done via a Bank, Police Stn, Govmt Bldn or BBB etc. An independent witness. Megatech has chosen its other motto Case Closed for this BBB case, and I choose to continue down new avenues.
On Feb 15th, On the BBB system I respond to Megatech VP David Deans statements.
I again classify the conduct and offer TOTALLY UNSATISFACTORY. I don't think the VP remembers what it's like to be an young child waiting for a present. This was the child's big present. The child received 1 other smaller present and some odds/ends.
Taking item apart voiding warranty:- The big day was during a weekend. The product didn't work (after Megatech's wrong way round battery label probably broke it). Many things were wrong with it. The Aerial was loose.
I went in to see if a nut or something could be tightened, but no luck, it was a bad aerial. It was the big birthday. Wasn't being a child the most fun time for you? It was going to be birthday fun, or a several day wait just to talk to Megatech. As you know, I was ultra careful, and did not install the battery the wrong way around (right way for products other than Megatech defectively labeled products) until I contacted Megatech, a several day wait. Jon Lodato had me install the battery the wrong way around, and it powered up. We discussed all about going inside the handset and interior buttons etc, and there were no issues regarding me having gone inside from Jon Lodato.
I returned product to Megatech. We waited very patiently, but Megatech was keeping a secret from us, and wasn't sending the agreed compensation. After contacting a number of times we discovered Megatech had faked the stuck button (as shown). Megatech wasn't sending the compensation. In the Dec 20th e-mail the words, copy and paste quote: A Jammed Button Is An Issue Which Could Possibly Have Been Addressed At Your Home. Again encouraging a home fix. When the replacement came on mid Friday Dec 24th it was obvious a contact wasn't connecting. You ruined the child's birthday AND Xmas. The choice of Christmas fun, or wait a week before Megatech help.
I fixed it, but something else was found to be wrong with the product. Megatech had no problem with me trying to solve the problems and helped and encouraged it before I came to BBB (I would have loved to have saved you shipping/problem). It is only when we got outside of Megatech to the BBB that the Megatech VP David Deans appeared and acted differently from the others and choose to USE the Void Warranty status. In the Megatech recored message I was THREATENED BY Mr. JON LODATO. If I took this outside of Megatech he threatened to remove the 2nd offer.
All I wanted was a fair monitored agreement. I said, look deep within VP David Deans, and if you don't understand, get help from President Peter Winston. If you were in our shoes and you're being blamed for 2 product failures which you weren't responsible for, HOW WOULD YOU FEEL IF THE 3RD WAS TO FAIL????? (do you understand yet???, do you know why we're here now???), and Mr VP, YOU WOULD HAVE TO PAY FOR HALF THE REPAIR COSTS and all the shipping, as on 1/22/08 you said: Should there be any further issues, we will discount the repairs at 50%.... So Mr VP, IT WOULD BE IN Megatech's INTEREST TO HAVE THE 3rd PRODUCT FAIL!!!!!!!!!!!!!!!!!!!
That's what stealing the value of a warranty does. You said this VP David Deans. Talk about being mean to a child. Next issue. VP David Deans Quote: Twice The Value. I responded to this on 1/25/08, but I'll expand. Unfortunately Mr. David Deans forced something on us and is using his business skills to SELL the BBB that this is in fact a fantastic offer. In reality, you can't make a $50 item into a $100 item, and words like We Value Each Customer, We Have Only Acted In The Best Interest Of This Customer, are of little value when the customer has gone above and beyond to try to encourage fair independent witnessed arbitration, which in all cases Megatech has avoided/ignored.
This is not a standalone, work out of the box type item, and it incurs expenses and costs to ready it before you can use it (which is what part of the compensation is for in the Megatech agreements that didn't materialize). The compensation part of this is regarding our losses because we couldn't use the item we had readied and incurred expenses on (which are lost when it sits unused). In the second attempt we had to incur the losses again, and we'll incur it again if the case is ever resolved. There are other financial costs to us just dealing with the return shipping.
And finally Mr David Deans, I remember getting a very nice winter coat for a child in need and thinking, Should I Get A Coat This Nice and I Hope My Child Receives Things This Nice. You have totally destroyed the child's birthday. The child's Xmas too. I'm NOT looking for charity. I'm looking for HONESTY and DECENCY, because I PAID for a working product that I have not received. We had an agreement because of the problems, and we've had the agreement taken away.
On Feb 18th, I entered a more readable log of the activity before I tried to obtain mediation with the BBB, but I also entered a brief log and analysis of it which I list here:
Mid Nov, Birthday present.
On 13th Dec, the product I returned arrived at Megatech.
On 17th, I phone for status.
On 19th, I e-mail my concerns there seems no urgency after so many problems/time wasted.
On 19th, Megatech shipped a package I'd been pushing them to ship. Although they didn't tell me.
On 20th, I received an e-mail saying they'd need a receipt before shipping anything.
On 21st, I relayed my concerns they could not ship the products to get here by Xmas.
On 24, mid day, a package arrives.
On 26th, I let them know there are several defects.
On 8th Jan, after being very patient waiting for the main package, I contact Megatech. They return call to tell me they are changing the agreement.
They'd kept the their Removal Of Agreement a secret all the way through to the 8th Jan for some reason.
They'd kept the package shipment a secret for some reason.
They knew the birthday was described as being DESTROYED, and they knew their timing of shipment would have it arrive right at the other important day which we wouldn't want DESTROYED. Of course I was pushing for it to arrive before Xmas. This defect (on a double Megatech QC checked item), where the contacts were not connecting could not have been generated in shipping. You could hammer the handset and that contact would not change shape. There is a slim chance it is heat expansion/contraction related, but that is minuscule. Then there was the 2nd defect to that problem.
Below is most of the information I entered at the New Jersey BBB in my attempt for mediation and the text received from the BBB.
2008-1-08
My log of the problem on the BBB system.
5 NOV. Purchased RC Helium Airship/blimp.
Mid NOV. It failed shattering the Child™s birthday.
Handset did not work the gondola. Tail fins = no glue. Gondola pilot = peeling not re-stick. Windows = crooked. RC Aerial screw problem. Gondola = no power, Lithium battery install sticker wrong way round. Helium charge and trip to/from supplier lost/wasted.
19 NOV. I phoned them. Mr. Jon Lodato and I fixed one problem over the phone but turned up show stopper propeller failure. Mr. Jon Lodato agreed to make up for the problem by in addition to the fix sending an extra gondola and handset working on alternate 49mhz. Also sending a prepaid UPS call tag.
29 NOV. No call tag arrived. I called, they shipped another one.
7 DEC. I e-mailed I had not received it. No reply.
8 DEC. It arrived. I e-mailed status that it had arrived and was returning product.
13 DEC. Product arrived at Megatech.
17 DEC. I phoned Megatech. The person said it was in service. It seemed there was no urgency about the situation, especially when my child could easily have the child's birthday present before Xmas.
19 DEC. I e-mailed these concerns.
20 DEC. I received a reply from Mr. Williams saying the issue was a jammed button, not a defect. I could have fixed myself, they™ve gone above and beyond with this unusual resolution, we™ve been wonderful, matter closed. Would not send replacements without receipt.
21 DEC. I replied to Megatech (receipt attached) that I was sad regarding Mr. Williams comments as I had worked with Mr. Jon Lodato on the buttons. They were clicking, not jammed. 17 wasted days and you have the audaciousness to say I Feel We™ve Been Wonderful, Matter Closed and suggesting there may not have been a problem. I said my child would call if product not here by Xmas, and you can explain to the child why the mid November Birthday present wasn™t shipped before December 25th Christmas day. You can tell the child it™s because the father jammed the button and was negligent in not sending a sales receipt, and tell the child I Feel We™ve Been Wonderful, Matter Closed.
24 DEC. An unannounced 27Mhz Gondola/handset (alone, not full set) arrived. I rushed out in snowstorm to fill the undamaged UFO blimp with helium at store before they closed on Xmas eve.
26 DEC 1am. I e-mailed Mr. Jon Lodato the that a RC handset button didn™t work, but I'd fixed it!, mentioned various stickers were poorly positioned and I altered some, but requested they send some. I mentioned the other parcel hadn™t arrived yet.
26 DEC daytime. E-mailed them that there was a intermittent problem when a prop was in forward, another up propeller worked by itself with no button pressed.
8 JAN. I e-mailed that I™d been patient, received no reply and hadn™t received the other parcel. I asked for a status.
Mr Williams made 2 phone calls. Suggested I pay to return product. Said Mr. Jon Lodato was no longer handling situation and I cant speak to him. Suggested I accept an offer. Said he was removing Mr. Jon Lodato™s agreement from the table. I said I™d only speak to Mr. Jon Lodato and I™d have to take other routes if unable to.
Mr. Jon Lodato phoned with other team members present and alerted me it was recorded. I told them the previous communications left me with no alternative to go other routes to assist resolve the situation, and I said I did not want to discuss anything at this point, especially recorded phone conversations when almost everything was already in writing. They/we did continue the conversations for some time regardless and Mr. Jon Lodato explained he™d been out of the loop. He then decided to present various escalating resolutions during the conversations to the point where the last one was close to what should be expected under the circumstances.
Resolution:
We™ve had no working product to use in a warranty period, so I want them to ensure they replace these, the following, or any future replacements if they go wrong in 90 days from us receiving any replacements. If they want to be a little meaner that can remove the difference between the purchase date early Nov and the mid Nov birthday date, and say we have a slightly less than 90 day period (the difference) from time of replacement receipt. I want them to back up the products. 90 days is a very short time for any product. Megatech sends items before the paid call tag return shipment.
Megatech ships out new, not reconditioned/refurbished, perfectly fully working products with precision/perfectly aligned window/pilot/handset stickers (of which there are many on the gondola and handsets). If they can send some sticker sheets so we can correct any we see as wrong, that would be helpful too. 1 boxed set working on 27Mhz(?)containing everything (the 2 airships balloons, gondola, handset/aerial, tail fins with tail fin glue, 3V Lithium battery, 9V battery, outdoor flying cord and connectors, instructions there could be more all the stuff that™s supposed to be in a new box)
1 extra gondola on the different MHz channel 48(?). 1 extra handset on the different MHz channel 48(?). What I want to do, that matches what we did the first time, but is different than Jon was suggesting this time, is keep the items in the box Balloons, Batteries etc, everything except the handset and gondola. Why? The 2 balloons have helium fills in them that I incurred expenses for, so I™d want money to cover the costs/expenses associated with the helium fill if they require them.
The process of removing a gondola from a balloon is damaging to the balloon, so we would not have needed new balloons if this process didn™t have to happen, but as it has/does this process renders the balloon not new. I also don™t want to have to report to Megatech on day 1 of receipt of product. I want them to be customer focused and treat me like anyone else that™s just purchased a product and allow us to run it and only call if we have a problem.
2008-1-22
David Deans, Megatech Vice President response the BBB provided to me.
The customer contacted us on 11/29/07 about his blimp problem. Our warranty is clear. Customer must return the product to Megatech and they will repair or replace. Shipping is not included. We paid for shipping both ways and replaced unit. The customer attempted to repair the unit by taking the item apart, that act alone voids the warranty. We will be happy to replace again the unit. I will send out one brand new unit with an extra set of balloons, total value 100.00. His original purchase was $50.00 and consider the matter closed. Should there be any further issues, we will discount the repairs at 50% from our normal rate, since we value each customer. We have only acted in the best interest of this customer.
2008-1-25
My response to Megatech on the BBB system.
Mr. David Deans,
The BBB complaint needed 5000 or more characters, so I had to write the log complaint greatly condensed as the BBB entry screens only allow for a few words.
My child received the product mid Nov.
Megatech™s President Mr. Winston was sent an e-mail with attached photo on the the same or next day.
My Child™s birthday was destroyed.
Mr. Jon Lodato issued an offer of a 1/ replacement and 2/ an extra gondola and extra handset as compensation, shipped pre-paid.
The child was told about the nice offer.
Not even a full replacement arrived.
The replacement didn™t work.
Someone else removed the offer to the child.
Mr Jon Lodato recorded my last phone conversation. I asked for nothing much different than the first time. He provided a better offer, and there were more words spoken.
The above doesn™t even scratch the surface of things.
Mr. David Deans words do not match Mr. Jon Lodato™s offers or other communications, so Mr. David Deans may not have communicated fully with Mr. Jon Lodato who is the central figure in this.
I suggest Mr. David Deans obtain the true picture, or I suggest the BBB generates a conference call to Megatech™s David Deans, Jon Lodato and myself and we all listen to the recorded message and discuss it all.
If these options aren™t used, I™ll type what was said in the message.
This is supposed to be a toy manufacturer. Why do you treat my child in this way?
BBB - Also, this issue is a Product Issue and should be returned to the correct category. I purchased a defective product and received another defective product. It's not a Guarantee-warranty issue although that is a small part of it:-
When I talk about an extra Megatech Gondola and Handset, that's exactly what I'm talking about. It implies it works, and it implies it will work for 90 days, therefore is warrantied. If this is not the case, and Megatech isn't prepared to back the product to last that long, it simply isn't a Megatech Gondola and Handset, but it is instead free Pieces of Plastic, Wire and Solder.
Again, we're talking about a child's birthday present here, and they've messed me around for getting on to 2.5 months, without it and the offered additional compensation.
2008-1-27
I entered on the BBB system to encourage true mediation (also e-mailed to BBB and Megatech with Photo attachments).
This is child's mid November birthday present! This is a 2.5 months old resolution process.
The case is at my initial stage of resolution, the BBB, because of trust issues and lack of Megatech follow through / customer #1 service. Any arrangements for conference calls should be for afternoons after 2pm central, with a lead day or 2. Megatech acts like a Schoolyard Bully. You gave child a compensation offer (addl gondola/handset). Failed to meet it. Then took it back (and from a child). Offered more, then more, then more, but with stipulations and then threats. Then took it back (and from a child, a 2nd time) to lesser offer with force and stipulations. Every contact sees a new Megatech person involved, so they can try clean slate talk, ignoring history. We welcome honest, structured, scheduled arbitration. We™ll not accept anything shipped/forced on us without agreement. We can™t accept any item mailed directly by Megatech, because we™re SCARED to receive anything from them. Their products haven™t worked and they blame us. Child and father can™t take this treatment that has generated significant costs to us, both physical and mental.
RESOLUTION SHOULD BE FAIR. When agreed, the products, 2 gondolas and 2 handsets, should be sent to my local BBB for witnessed checks, and the 90 day warranties should begin if the product runs (without blimps attached). We wouldn™t have caught the current problem this way, so any defect in the 90 days will be brought to BBB witness to check problem/misuse etc (without disassembly) and Megatech issues replacement and new 90 day warranty (on 2 gondolas and 2 handsets). This should repeat until each quality Megatech product lasts >90 consecutive days. Megatech, we challenge you to find a customer that™s ever gone to such a length to appease a manufacturers bully/blame the customer attitude. We purchased a warranty and we™re being denied it we haven™t received a working product to use one on. All 3 Megatech reps use their motto case closed term regularly in any offer. No confidence in their product. We™ll not be bullied into a ship, one day verification and case closed situation -UNFAIR. The way Megatech is badly treating us regarding warranty also requires actions outside of BBB and resolution stages. The first product had numerous problems incl: Handset aerial didn™t screw in. Gondola battery label was wrong way round (Photo 1) Quality product! We followed label instructions, so this could have caused gondola failure. Loose aerial could = weak radio link.
Quote: it Simply Had A Jammed Button. There was no jammed button. Proof: 1/ Jon Lodato diagnosed and heard both internal buttons clicking. 2/ Outer red buttons had to function for this, 3/ One jammed button would leave the other operational, but none worked the gondola, 4/ Photo 2 - proof. 100% no jam. The only way you could say it was stuck was the packing (tape) I copied from Megatech style packing to secure it for shipping, see photo 3. Isn™t Jon Lodato (Lead Service) approval enough, do I have to get defects notarized before returning to Megatech? Megatech has video proof of the show stopper part of the many problems with the replacement they sent. New Resolution (old is void after Mr. David Deans appeared ill informed): Megatech sends items to my local BBB before the Megatech pre-paid call tag return shipment from us.1 new* full boxed set working on 27Mhz(?) with 90 day warranty (see text details). 1 compensation new* extra gondola/handset on the different MHz channel 48(?) with 90 day warranty (see text details). (*- New, not reconditioned/refurbished, perfect and perfectly aligned stickers.) We have stressed urgency from day 1. If I found my Company did this to a young birthday child, I wouldn™t even be sending the package 2 day fed ex, I™d ship one day to the BBB.
2008-1-28
I logged this on the BBB system.
BBB please mark the log as currently unsatisfactory.
A non agreed upon, unsolicited package was dropped on our doorstep today from Megatech.
As I have already stated, I can not receive packages from Megatech unwitnessed, because of their arrogant bullying untrustworthy ways, such as this non agreed upon, unsolicited package delivery.
Megatech needs to advise the BBB and myself on this BBB log what they wish to do with this non agreed upon, unsolicited package.
2008-1-28
I e-mailed to BBB
To BBB
Melissa,
Can my local BBB assist me (can they assist a customer?) and be a witness to opening any packages I might receive from them?
Do you know of a company that might act in that manner?, such as a consumer affairs department in my locality?
2008-1-28
BBB e-mailed to me.
From BBB
Unfortunately, your local BBB cannot assist you. Complaints are processed based on where the company is located, not where the consumer lives.
2008-1-29
From Megatech's Jon Lodato to BBB (not entered into BBB system for some reason even though I asked them to, so I key the following text in manually from the text the BBB provided me via snail mail.)
Final product resolution has been made regarding the above case. We have sent out a new tested replacement product plus extra parts to the customer via UPS on Jan 22 which was delivered 28th. The product was tested by 2 senior technicians and witnessed by senior management and everyone signed the tested label on the outer gift box. Also our shipping department used extra care when packaging the item to insure the product would be received in perfect working order. This is the second tested product that we send the customer at no charge. At this point we feel we have done everything to satisfy the customer and resolve the initial purchase and complaint. We request for the BBB to status this case as resolved. If you have any questions feel free to contact me at the above information. Thank you for your understanding regarding this matter.
2008-2-05
David Deans, Megatech Vice President response the BBB provided to me.
We have sent you out twice the value of what you originally purchased. We even covered the shipping. You voided your warranty by taking the item apart. We have delivered to you as you state Unsolicited Merchandise. This was to make you better than you originally were. If you do not want to accept the package, mark refused and hand back to UPS. If you wish to accept, then keep with our best wishes. We consider this matter closed. Best Regards, David Deans
2008-2-11
I entered on BBB system.
Dear Megatech, I again classify conduct and offer totally unsatisfactory as in my last notes and below. You've totally ignored the customer, not addressing a single remark. Jon Lodato made a compensation offer to young birthday child and reneged on it. You simply don't do that to a child. You switched to using people other than Jon Lodato in an effort to kill resolution. You made Jon Lodato unavailable for talk at one point. Jon Lodato made a better compensation offer and reneged on it. You don't do this to a child. You wasted a lot of time. You proposed we are to blame for the problems. You Schoolyard Bullied a unsolicited non agreed upon package onto our doorstep. You almost (but not quite) had a good resolution on the phone call you recorded just prior to me contacting the BBB. TRUST was why I could not consider it. How could I trust what you agree on, or trust another product signed off by multi people when I was already let down on your agreements and your multi signature certified products (multi defects). I became too scared to receive a product from Megatech. I came to BBB to have an independent organization monitor an agreement close to above, and follow through handover and warranty. Even this wasn't enough, so I generated an independently monitored resolution done via a Bank, Police Stn, Govmt Bldn or BBB etc, independent witness.
The BBB has been a good experience, and with issues relating to lack of trust, it has focused us on resolution and generated an unbiased method to achieve it. With internal Megatech Customer Service failed, this is the easiest place for Megatech to resolve the issue and come out looking caring, and where problem details stay within the BBB. Megatech has chosen its motto Case Closed for this BBB case, and I choose to continue down new avenues until Jon Lodato/Megatech does the right thing. It is very clear that Megatech does not care about birthdays, children, themselves or their product or using BBB mediation to work properly with a customer.
2008-2-15
I entered on BBB system.
The prior message was related to Jon Lodato's response received by BBB letter (which is not on the Internet system? BBB Please post it on the system). This message relates to the 2/5/08 Megatech VP David Deans response. I again classify the conduct and offer TOTALLY UNSATISFACTORY. I don't think the VP remembers what it's like to be a young child waiting for a present. This was the child's big present. The child received 1 other smaller present and some odds/ends.
Taking item apart voiding warranty:- The big day was during a weekend. Product didn't work (after Megatech's wrong way round battery label probably broke it). Many things were wrong. The Aerial was loose. I went in to see if a nut or something could be tightened, but no luck, it was bad aerial. It was the big birthday. Wasn't being a child the most fun time for you? It was birthday fun, or a several day wait just to talk to Megatech. As you know, I was ultra careful, and did not install the battery the wrong way around (right way for products other than Megatech defectively labeled products) until I contacted Megatech, a several day wait. Jon Lodato had me install battery wrong way round, and it powered up. We discussed all about going inside the handset and interior buttons etc, and there were no issues regarding going inside from Jon Lodato. I returned product to Megatech. We waited very patiently, but Megatech was keeping a secret from us, and wasn't sending the agreed compensation. After contacting a number of times we discovered Megatech had faked the stuck button (as proven) and wouldn't send compensation. In the Dec 20th e-mail the words, copy and paste quote: A jammed button is an issue which could possibly have been addressed at your home. Again encouraging a home fix. When the replacement came on mid Friday Dec 24th it was obvious a contact wasn't connecting. So you ruined the child's birthday AND Xmas. Christmas fun, or wait a week before Megatech help.
I fixed it, but something else was found to be wrong. Megatech had no problem with me trying to solve the problems and helped and encouraged it, before I came to BBB (I would have loved to have saved you shipping/problem). It is only when we got outside Megatech to the BBB that the VP acts different from the others and chooses to USE the Void Warranty status. In the Megatech recored message I was THREATENED BY JON LODATO. If I took this outside of Megatech he may remove the 2nd agreement. All I wanted was a fair monitored agreement. Look deep within VP David Deans, and if you don't understand, get help from President Peter Winston. If you were in our shoes and you're being blamed for 2 product failures which you weren't responsible for, HOW WOULD YOU FEEL IF THE 3RD WAS TO FAIL????? (do you understand yet???, do you know why we're here now???), and Mr VP, YOU WOULD HAVE TO PAY FOR HALF THE REPAIR COSTS and all shipping as on 1/22/08 you said Should there be any further issues, we will discount the repairs at 50%.... So Mr VP, IT WOULD BE IN Megatech's INTEREST TO HAVE THE 3rd PRODUCT FAIL!!!!!!!!!!!!!!!!!!! That's what stealing the value of a warranty does. You said this Mr. David Deans. Talk about being mean to a child. Next issue. VP David Deans Quote: Twice The Value. I responded to this on 1/25/08, but I'll expand. Unfortunately Mr. David Deans forced something on us and is using his business skills to Sell the BBB that this is in fact a fantastic offer. In reality, you can't make a $50 item into a $100 item, and words like We Value Each Customer, We Have Only Acted In The Best Interest Of This Customer, are of little value when the customer has gone above and beyond to try to encourage fair independent witnessed arbitration, which in all cases they have avoided/ignored. This is not a standalone, work out of the box type item, and it incurs expenses and costs to ready it before you can use it (which is what part of the compensation is for in their agreements that didn't materialize). The compensation part of this is regarding our losses because we couldn't use the item we had readied and incurred expenses on (which are lost when it sits unused). In the second attempt we had to incur the losses again, and we'll incur it again if the case is ever resolved. There are other financial costs to us just dealing with the return shipping. And finally Mr David Deans, I remember getting a very nice winter coat for a child in need and thinking, Should I Get A Coat This Nice and I Hope My Child Receives Things This Nice. You have totally destroyed the child's birthday. The child's Xmas too. I'm NOT looking for charity. I'm looking for HONESTY and DECENCY, because I PAID for a working product that I have not received. We had an agreement because of the problems, and we've had the agreement taken away.
2008-2-16
I entered on BBB system.
Final words.
I am not responding to any more Megatech comments. All I will respond to is Customer #1, above and beyond, make this right for the child comments (where resolution is monitored for both our interests).
I want the full new boxed kit replacement.
I want the agreed 48Mhz gondola / handset compensation.
*NEW* I want 1 extra (therefore 2 total) 3V lithium gondola battery for testing at a bank/police stn/ etc (I'll pay the witness fee), as these run out fast (I don't expect 9V handset batteries to run out fast - fair!)
2008-2-18
I entered on BBB system.
Mid Nov, Birthday present.
On 13th Dec, the product I returned arrived at Megatech.
On 17th, I phone for status.
On 19th, I e-mail my concerns there seems no urgency after so many problems/time wasted.
On 19th, Megatech shipped a package I'd been pushing them to ship. Although they didn't tell me.
On 20th, I received an e-mail saying they'd need a receipt before shipping anything.
On 21st, I relayed my concerns they could not ship the products to get here by Xmas.
On 24, mid day, a package arrives.
On 26th, I let them know there are several defects.
On 8th Jan, after being very patient waiting for the main package, I contact Megatech. They return call to tell me they are changing the agreement.
They'd kept the their Removal Of Agreement a secret all the way through to the 8th Jan for some reason.
They'd kept the package shipment a secret for some reason.
They knew the birthday was described as being DESTROYED, and they knew their timing of shipment would have it arrive right at the other important day which we wouldn't want DESTROYED. Of course I was pushing for it to arrive before Xmas.
This defect (on a double Megatech QC checked item), where the contacts were not connecting could not have been generated in shipping. You could hammer the handset and that contact would not change shape. There is a slim chance it is heat expansion/contraction related, but that is minuscule. Then there was the 2nd defect to that problem.
2008-3-06
E-mailed to Cristi Chamberlain at BBB Trenton, NJ
Hi Cristi,
This is to the BBB only, not Megatech.
I received the response from you indicating The Business Has Made A Good-faith Effort To Resolve The Matter, and noticed the Megatech status page reflects this, although you are still in the process of sending/receiving responses too.
I have gone to a lot of trouble to address the issues related to this case and the few issues Megatech have presented directly at the BBB. Unlike Megatech, I have mostly restrained myself from addressing issues AT the BBB to ensure I can't be looked at as trying to sway a decision, and instead addressed the only offending party. I have also been honest, refrained from using bad terminology I could easily use related to them and have been lenient with them in places (eg, time wasted was more than 17 days - it was heavily rounded down, so there were no questions) , assuming they would want to work within the BBB.
Now you have made your decision I feel I have the authorization to address the BBB decision.
I feel there must have been a mistake. I have presented my case. I've proved they are lying, Even with their own text and words, quote: A button jammed (but their are 2 buttons and none worked) . They haven't addressed anything related to why I brought them to the BBB table, and have ignored all comments. I feel like I've gone to a lot of trouble, and all that effort went to making Megatech smell like roses. All my work to generate a true reflection of the Megatech rotten internals so that the general public has a warning, is all for nothing.
Can you please explain to me how you came to your decision?
Thanks you
2008-3-18
E-mail sent to me from BBB.
Response from BBB:
Thank you for contacting the Better Business Bureau of New Jersey.
Just as a BBB cannot force a response from a business, we cannot impose upon a customer to accept a company™s offer of resolution.
In the case of your complaint, Megatech has responded to each of your concerns and seems willing to replace your product. It is entirely up to you whether to accept their offer.
Lori Rothgeb | Administrative Assistant
Jun 26th 2008.
This is a communication I started when the above New Jersey BBB response arrived. I don't think I completed or sent it, as once you've been through a process like this with them you instantly discover the service the BBB provides is of no assistance/mediation and it actually does the opposite, making the bad guy's record look one more case better. So what's the point of sending this to the BBB, it would just be more information getting in their way, stopping them from passing another bad guy as reasonable.
Dear Melissa Companick,
This communication is for the BBB.
I received the e-mail from Cristi Chamberlain relating that BBB had determined Megatech had made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
By providing this status Cristi is doing not only myself and my child harm, but the BBB too.
We have received 2 Megatech products and both failed. We've never received a working product. After the first they said they'd send another with an additional compensation Gondola and handset. To retrieve this the original had to be sent to them. They determined there was no defect, (A) but I proved to you with just copy and pasted text (never mind the photo) their determination could not be possible, they simply did this as they had no intention of sending compensation. (B) A lesser replacement mysteriously arrived at midday Xmas eve (they told me nothing was being sent!) without compensation pieces. It didn't work. (C) Mr Jon Lodato was removed from the case by someone else who tried to change everything agreed upon. (D) Mr. Jon Lodato reappeared to the case when I said I could not work with someone that doesn't know the agreement and I related I would have to take the matter through outside parties. In this discussion, in which he provided various offers escalating to slightly better than original offer, when I repeat to him that because of the Trust issues (A,B, C, D) I simply had no alternative than to have the process independently monitored, (E) he threatened to remove the offer if I took the problem outside from Megatech.
So I took this through the BBB for monitored dialog, ( (F) of which they have not realistically addressed any of my statements), for a monitored resolution once dialog was agreed ( (G) which they are unwilling to have (scared of?), and for monitored warranty ( (H) which they have eliminated and will earn income on for broken product repair should it fail to work again).
Megatech appears to know how the BBB works. After all the trouble I've gone to to provide the BBB complete case information, and the trouble you've gone to to process the information, Megatech laughs at/mocks us, the BBB, and any fair mediation process.
They know they sent something (another replacement) out (I) which is, by their own timetables and laws, in their financial interest if it fails.
They know by doing this they don't have to discuss issues and they instantly gain BBB -reasonable offer- status and -look good- to the public.
How can the BBB say anything they've done can be classified as being in good faith or reasonable when you've seen (A, B, C, D, E, F, G, H, I) above?
I therefore request that you reevaluate Cristi's determination.
It is very important for the trust of consumers that the BBB reflects cases in the correct light. For me, the status you assigned to this case takes a new and large chunk out of the core validity of BBB data, which was hard enough to determine from before. I/Customers have to ask what could be hidden behind the little remaining good looking data on businesses, and therefore if the BBB information is worthwhile at all? Megatech has no reason to join the BBB as it can simply bully its way to an immaculate mediation record (which your data suggests it now has, inclusive of my case).
It is critical you provide this case the correct status so as to provide the public valid data they can use to determine if this is a business they can trust.
If you have a good reason for the current determination I'd like to know what the rea
46 Updates & Rebuttals
Blimp flying models
Kansas City,Missouri,
U.S.A.
How mean can you be to a child, Megatech? Megatech airship blimp combo UFO failed not once but twice.
#47Author of original report
Wed, January 06, 2010
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice - BBB
#47Author of original report
Wed, April 22, 2009
I just read something regarding new BBB ratings.
I thought I'd check to see what Megatech International's rating currently is.
Oh. I managed to provide them a BBB A rating. How nice for them.
So that's how the BBB rates a company that lies about the condition of something that was returned to them and breaks an agreement to a child.
Megatech was really bad to us, so I wonder what a company is like with an BBB F rating??????
...and that thought leads you to understand that the BBB ratings are TOTALLY WORTHLESS. In fact I'm concerned how worthless they are and how they mislead people.
Take for example 1 small shop complaint that wasn't able to be resolve a single small situation for whatever reason. Something where the 2 sides disagree but are able to accept it and go separate ways, but not agree. Just one item on the BBB system. They get an F rating (they don't have any other resolved's to offset it).
Compare this to Megatech's report at the current time and they have 6 complaints.
That 'Administratively closed' one should be mine. There was no BBB mediation, BBB just closed it because Megatech did something/anything. Megatech has 5 other reports to offset against this really bad report.
So compare the Small Shop against Megatech.
The small shop looks incredibly bad with an F rating from only 1 small BBB report.
Megatech International smalls like roses with an A rating, and there's absolutely nothing displayed on the report that looks like this Ripoff Report is contained within their reports or rating.
When you get to the real issues, the real reports, that's when you see the truth about a company.
BBB reports are meaningless and dangerous.
BBB ratings and meaningless and dangerous.
Ripoff Reports tells it like it is. You see the Bad Scam companies here because consumers dealing with Bad Scam companies, such as Megatech International, don't get to mediate at the BBB, so if they're going to be heard they have to find the other consumer reporting sites such as Ripoff Report.
I'd love to be able to tell people, yes, use Ripoff Report AND use the BBB ratings too.
NO, DON'T DO IT!!!!
I often find myself going back to those thoughts, that the BBB data overall might be useful.
NO.
BBB reports are meaningless and dangerous.
BBB ratings and meaningless and dangerous.
Did you know that Megatech International could simply reopen my BBB case, and the 'Administratively closed' status would vanish, the 6 complaints would turn into 5, and the A rating might just turn into an A++, and for 2 or 3 months they could waste as much timeas they originally did, responding at the last minute of their allowed response time, and all the while have that really bad complaint open, doing nothing, and off their record.
Really!!!!!!
and a lot of companies are doing this.
That's the BBB for you.
BBB reports are meaningless and dangerous.
BBB ratings and meaningless and dangerous.
BBB is heavily biased towards companies.
And to get back to Megatech International, they are a lot worse than the BBB.
Megatech International is a company that lies about the condition of something that was returned to them and breaks an agreement to a child.
...and that's the truth. The Ripoff Report truth, a real rating, and I wouldn't post it if it wasn't.
My Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
and VP David Deans declaration of a repair charges for next failure even though warranty not expired.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. Megatech blocks/deletes customer communication.
#47Author of original report
Sat, April 11, 2009
I have received no reply from Megatech staff as usual, but I did receive a communication. It indicated that Megatech blocked my communication and deleted it before it reached its recipeints, and may possibly be blocking/deleting future communications.
I have contacted the Megatech webmaster to forward on the e-mail originally sent to the correct recipients, to correct the problem, and for a status regarding this blocking / deleting message issue.
Good webmasters are alert, monitoring for system problems and are responsive to them.
I look forward to hearing from the Megatech webmaster very soon.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. Megatech blocks/deletes customer communication.
#47Author of original report
Sat, April 11, 2009
I have received no reply from Megatech staff as usual, but I did receive a communication. It indicated that Megatech blocked my communication and deleted it before it reached its recipeints, and may possibly be blocking/deleting future communications.
I have contacted the Megatech webmaster to forward on the e-mail originally sent to the correct recipients, to correct the problem, and for a status regarding this blocking / deleting message issue.
Good webmasters are alert, monitoring for system problems and are responsive to them.
I look forward to hearing from the Megatech webmaster very soon.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. Peter Winston CEO Megatech International.
#47Author of original report
Sat, April 04, 2009
I still have not had a response from Peter Winston at Megatech International.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. Buyer Beware and be aware.
#47Consumer Comment
Sat, April 04, 2009
I've noticed the following on the Megatech.com web site:
"Buyer Beware! Buyers should beware of imitation products when purchasing.
Megatech spends considerable time making sure that our consumers get the
best and most durable High Perfomance Products on the market. To do so, all
our products are carefully tested and all packages are sealed with our
Megatech seal of approval."
My experience is that if I'm a buyer looking at a Megatech International product in future, I should beware. I should be very aware of what's contained in this ripoff report. Look at this company. They can't even spell PERFORMANCE, and it's not the first time I've caught them with spelling and grammar mistakes in important places.
If Megatech International cares so little about a single paragraph promoting a new and important product in their product line, how much care do I think Megatech International will provide me if I have to contact them?
Just read the report(s) for detailed experience regarding Megatech International customer care, or should I call that customer fighting?
This promotional paragraph mentions the Megatech International's careful testing and their package seal of approval.
This is likely different than their repair center careful testing and multi person signed seal.
In my experience none of the 2 forms of careful Megatech testing or careful Megatech box sealing or careful Megatech seal signing did anything to improve on a product that simply doesn't work. Megatech = Dud right out of the box.
I haven't had a Megatech product that worked.
...and Megatech continued to run my warranty and run it out during all their repairs.
So I have never had a Megatech product that worked, and my warranty has expired.
Please explain this?
I do not trust Megatech at all. They're untrustworthy. They lied to me.
Jon Lodato, let's hear that Megatech recorded conference call with Ripoff Report's Ed listening in if you disagree with my comments about Megatech. Let's listen.
I'm very disappointed that retailers choose to buy and sell Megatech International products. They simply expose customers like myself to the problems listed in the Ripoff Reports and other locations. It's really bad of them to choose to ignore studying their supplier's quality, all for a fast buck at the cash register. Places like Target, Costco and ToysRus. Why would they expose me as a potential customer to the details I've listed in this report? Why on earth would they expose themselves to the problems listed?
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. MEGAPRO MPRO-RCB BUGGY MEGAPRO MPRO-RCT TRUCK
#47Consumer Comment
Sat, April 04, 2009
If I was thinking about purchasing a product like these Megatech RC buggies and trucks, I'd have to think about all the information that's written about Megatech on the ripoff reports here on ripoffreport.com. I'd have to determine if Megatech had corrected their problem, then start to make my decision.
MegaPRO 1/18th Scale Radio Control race cars
*Product Name: MEGAPRO MPRO-RCB BUGGY* *Part Number:* MTC 7430 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCT TRUCK* *Part Number:* MTC 7431 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCB BUGGY* *Part Number:* MTC 7430 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCT TRUCK* *Part Number:* MTC 7431 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
Megatech has not made any effort to solve this Ripoff Report, so my choice would be to review other manufacturer's products.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. MEGAPRO MPRO-RCB BUGGY MEGAPRO MPRO-RCT TRUCK
#47Consumer Comment
Sat, April 04, 2009
If I was thinking about purchasing a product like these Megatech RC buggies and trucks, I'd have to think about all the information that's written about Megatech on the ripoff reports here on ripoffreport.com. I'd have to determine if Megatech had corrected their problem, then start to make my decision.
MegaPRO 1/18th Scale Radio Control race cars
*Product Name: MEGAPRO MPRO-RCB BUGGY* *Part Number:* MTC 7430 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCT TRUCK* *Part Number:* MTC 7431 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCB BUGGY* *Part Number:* MTC 7430 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCT TRUCK* *Part Number:* MTC 7431 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
Megatech has not made any effort to solve this Ripoff Report, so my choice would be to review other manufacturer's products.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. MEGAPRO MPRO-RCB BUGGY MEGAPRO MPRO-RCT TRUCK
#47Consumer Comment
Sat, April 04, 2009
If I was thinking about purchasing a product like these Megatech RC buggies and trucks, I'd have to think about all the information that's written about Megatech on the ripoff reports here on ripoffreport.com. I'd have to determine if Megatech had corrected their problem, then start to make my decision.
MegaPRO 1/18th Scale Radio Control race cars
*Product Name: MEGAPRO MPRO-RCB BUGGY* *Part Number:* MTC 7430 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCT TRUCK* *Part Number:* MTC 7431 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCB BUGGY* *Part Number:* MTC 7430 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
*Product Name: MEGAPRO MPRO-RCT TRUCK* *Part Number:* MTC 7431 *Product
Description: *1/18th Scale R/C Electric 4WD Vehicle
Megatech has not made any effort to solve this Ripoff Report, so my choice would be to review other manufacturer's products.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. Peter Winston has not replied.
#47Author of original report
Thu, April 02, 2009
I checked again and have not received a reply from Megatech. I'll try again.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice - Peter Winston Megatech President
#47Author of original report
Wed, April 01, 2009
I contacted Megatech and President Peter Winston and I have still not received a reply from Megatech international.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we're stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Megatech's untrustworthy Jon Lodato scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech's lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child generating a child in need whilst donating to children in need:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice - Peter Winston Megatech President
#47Author of original report
Wed, April 01, 2009
I contacted Megatech and President Peter Winston and I have still not received a reply from Megatech international.
Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we're stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Megatech's untrustworthy Jon Lodato scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech's lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child generating a child in need whilst donating to children in need:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. President has not replied.
#47Author of original report
Tue, March 31, 2009
I have contacted Megatech and its President Peter Winston several times recently, but I have received no reply.
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we're stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith in Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Megatech's untrustworthy Jon Lodato scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech's lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child generating a child in need whilst donating to children in need:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech blimp combo UFO failed not once but twice. Peter Winston president Megatech International
#47Author of original report
Sat, March 21, 2009
I now more than ever dedicate this report to making sure nobody else falls victim to Peter Winston's Megatech International, as my young child has, and ToysRus customer Joe's Mamma has. Both 2 product failures.
2 customers treated in this way is 2 customers too many.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech airship blimp combo UFO failed not once but twice. Peter Winston.
#47Author of original report
Sat, March 21, 2009
I wrote a letter to Mr. Peter Winston, President of Megatech International - roughly the following:
Dear Mr. Winston,
If you were a retailer or wholesale distributor or even a sales rep, would you want to be involved with products from a manufacturer that would do the things your company has done to me? What retailer in the US would want to associate itself with a company that goes to the lengths you've gone to, to avoid fulfilling an agreement you made. What retailer in the US would want to associate itself with a company that lied to achieve it? What retailer in the US would want to associate itself with a company that goes to these extreme lengths to wrongly stop a young child customer from having their birthday present, and not only that, fought the customer after the young child's birthday, and through Christmas, the next birthday and the next Christmas too, and is still fighting?
A young child who didn't receive a birthday present or your promises.
What retailer in the US would want to associate itself with a company that provided a manufacturer certified and sealed product replacement that didn't show any sign of life. A replacement that in my opinion showed more signs that it was sent "deliberately bad", and sent in that state in perfect timing to arrive on Christmas eve, as Megatech International had already destroyed the child's birthday.
What retailer in the US would want even a slim chance of their customer experiencing any one of the problems I have listed over the years regarding Megatech International?
What retailer / wholesale distributor / sales rep in the US would want to risk future business and their good reputation based on a Megatech bad product and Megatech anti-customer service, when there are other companies that make products that work and are prepared to back the product and even help the customer if a difficult situation arises?
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
I wish you a Christmas with the quality of your product and a very very very long new year.
#47Author of original report
Thu, December 25, 2008
It's Christmas day and Megatech International failed again.
Peter Winston's Megatech now has a track record of failing to provide a quality product for not one birthday, not one birthday and one Christmas, not 2 birthday's and one Christmas, but:
Megatech has failed to rectify a problem for a young child for 2 birthdays and 2 Christmas days...
and Peter Winston was e-mailed the very day of the problem...
and they are fighting against us over a product of the quality as shown in this link:
http://www.ripoffreport.com/images/reports/345723-1.jpg
Look at that battery compartment and look at all those stickers, and that's just some of the minor problems.
Never disrespect the customer. You may classify this as a cheap product that's not worth the bother to you or me (cheap to VP Deans, but a fair sum to others), but when you disrespect the customer, a product's value becomes meaningless.
Jon Lodato, VP David Deans, President Peter Winston
I wish you a Christmas with the quality of your product pictured in the link
and a very very long new year.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech, odds on, another dud right out of the box, Megatech blimp combo UFO failed not once but twice.
#47Author of original report
Fri, December 05, 2008
As Peter Winston is involved in the horse racing business which generally equates to the betting odds of one horse winning versus the others in the race.
What are the odds of a customer's product failing? A product from a good company wouldn't provide good odds of a failure.
Megatech's first product managed to fail.
What are the odds of a customer receiving a replacement that failed?
A replacement from a good company would generate high odds.
Megatech's replacement product managed to fail right out of the box.
In addition to that, what would the odds be of product failure if the replacement was checked as working, in fact, double checked? For a certified working replacement, double checked and signed from a good company, the odds of failure would be very steep to sky high.
Megatech's double checked replacement managed to fail right out of the box.
But, what would the odd be if the customer prior to purchase had already read about someone else receiving a blimp failure right out of the box?
If this related to a good company, stratospheric odds.
Megatech managed to do this to ToysRus' Joe's Mamma (see above).
And what would the odds then be if their 2nd blimp also failed?
If this related to a good company it would be almost infinite odds.
Megatech managed to do this to ToysRus' Joe's Mamma (see above).
But that's not the end.
What would the odds be if while searching for something else the customer came up with another product failure, and yes, another double failure. The customer wasn't even looking for it.
If this related to a good company there would be no way to describe the size of the odds.
But Megatech managed to achieve it.
Megatech seems to be highly skilled at generating multi failure product experiences for toy purchasers.
I really think Megatech International should print a better motto on their boxes.
"Megatech, odds on, another dud right out of the box".
I've been wondering why Megatech's Peter Winston has never replied to my communications. What is he doing that stops him dealing with the situation where his company has stopped a young child from having their birthday present and the replacement on Christmas day and has fought the child for a
year? A roughly $60 item retail (much less at cost to them) and the compensation.
I've learned he breeds.
He's a qualified horse breeder and is involved with Star Track Farms www.startrackfarms.com
also at www.robertsfox.com/star_track_stable.htm
Marshall Winston and Peter Winston are both involved with the Star Track Farms horse racing - breeding owning partnership operation. The racing stock commence their racing activities at the New York upstate venue at Finger Lakes, a racetrack where the Winston racing stock has won many stakes races often a multitude of times.
I can see it was alleged Peter Winston didn't pay $50,760.00 for the boarding and care of horses at the State University of New York Cobleskill Equestrian Center and ended up in court.
http://ny.findacase.com/research/wfrmDocViewer.aspx/xq/fac.%5CNY%5C2008%5C20081010_0010255.NY.htm/qx
In this law case there is the sentence "According to Mr. Whelihan, he and Mr. Winston discussed "directly" the terms of the agreement".
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
There are costs, see above websites, but for the lucky, there are also winnings, and here are some figures from 2003 and other years.
Excerpts from www.nybreds.com
Star Track Farms' homebred MOTHER'S SACRIFICE went head-to-head with fellow filly So Sweet a Cat in Finger Lakes' $155,863 New York Breeders' Futurity on Labor Day, and won by a length and a quarter. Mother's Sacrifice boosted her earnings by $93,518 to $141,503 in two winning starts for the Star Track Farms of father-son Marshall and Peter Winston of North Bergen, New Jersey and also qualified breeder Peter Winston, who is owner and president of Megatech toy manufacturers, for the maximum $10,000 breeder award. Star Track Farms obviously knows how to acquire inexpensive New York-bred yearling fillies that turn out to be exceptional both on the racetrack and later as broodmares. For $6,000 at Fasig-Tipton Midlantic's 1988 October yearling sale, Star Track Farms purchased eventual 1990 Champion New York-Bred Three-Year-Old Filly Jack Betta Be Rite ($350,399), whose five winning offspring to date include the late four-time New York-bred stakes winner, Grey Comet ($355,455).
Mr. Peter Winston appears to be able to have a lot of fun, while my child didn't receive a birthday present or a replacement on Christmas, and has had to fight his company Megatech International, then fight it through the BBB, then through Ripoff Report for over a year for a $60 product. Megatech is still fighting against this child. Two products that were duds right out of the box. Didn't work, but
Peter Winston says he has the best possible consultant for a toy maker -- his elementary school-age son.
Peter Winston, president of North Bergen, N.J., radio-controlled toy manufacturer Megatech, said a drawing by his son, Beryl, helped inspire the HeliChopper, a radio-controlled, battery-powered helicopter, one of the star attractions at this year's HobbyVisions show at the Sands Expo and Convention Center. "Beryl's always giving me ideas. He was always saying 'Daddy, Daddy, we ..."
http://findarticles.com/p/articles/mi_hb5553/is_200310/ai_n21863738
So Peter, you do have a young child, and YOU know, and you know your son Beryl Winston knows how important presents/toys are and young child's birthdays and Christmases.
I totally accidentally found a site modelgeeks.com that had a bad review of the Megatech Helichopper, where the user had not just one failure, but the replacement failed too (both failed, just like my problem).
http://www.modelgeeks.com/Uwe/Forum.aspx/air/3986/Megatech-Helichopper
It described another of their products, the Merlin being woefully underpowered. The article also described America's Hobby Centre Megatech as one and the same, as I've read at various places. A Winston family enterprise, with Peter Winston creating Megatech in 1990.
There is a lot of information showing AHC - America's Hobby Center in New York as one and the same as Megatech International, and lists Marshall Winston (Peter Winston's father) as the head of the AHC side, although some list Peter Winston as secretary and President (hard to tell, maybe it's changed over the years? cortera.com, manta.com).
http://www.playthings.com/article/CA452012.html
Shows Marshall Winston as the owner of America's Hobby Center in New York at that time (Peter Winston's father).
Americas Hobby Center
8300 TonnelleAvenue
North Bergen, NJ 07047
1 800 242 1931
www.ahc1931.com
www.americashobbycenter.com
Allpages.com (Yellow Pages)
Americas Hobby Center Inc
8300 TonnelleAvenue
North Bergen, NJ 07047
(201) 662-0777
Americas Hobby Center Inc, Administrative Offices
8300 TonnelleAvenue
North Bergen, NJ 07047
(201) 662-2800
Americas Hobby Center Inc
263 W 30th St
New York, NY 10001-2811
(212) 675-8922
(212) 244-0525
And here are some more forum excerpts. I constantly come across similar material. These that indicate the link between Megatech and America's Hobby Center (I can't vouch for their comments, but some details do match my experience).
http://forums.radiocontrolzone.com/archive/index.php/t-59651.html
big2wons: "Support Poor. This main weakness of this car... My LHS is
America's Hobby Center, Megatech's retail arm... ... except for the one
Megatech makes and from my experience these guys will sell you anything."
Spidermaxx: "Bad things about American Hobby Center. Other members of this
forum have posted negitive reviews about them.. Can anyone else either
confirm or deny the poor reputation of Americian Hobby Center... And If so
do you think that is reason enough not to buy the Nitro Razor XT ???"
MaxxThrasher: "AHC told you that because thats all they sell. AHC is
Megatech."
http://www.rcgroups.com/forums/showthread.php?t=508787
MikeBiv: In Manhatten and NJ there's America's Hobby Center.
I used to shop there all the time when I lived in Queens.
Nice guy runs the place, If your looking into Cars he'll give the info on
the local indoor track (if still there)/
Lot of plastic models, Rockets and Planes. He should carry Park Flyers now.
I think he is a reseller or Megatech products, which I would kind of avoid.
http://www.rcgroups.com/forums/showthread.php?t=388781
crwtar: "America's Hobby Center, 263 West 30th Street, New York, NY 10001.
Grumpy old man behind the counter."
Ben Diss: "America's Hobby Center is really just a toy store. Try Bruckners
or Hobby Hut in Pomton Plains, NJ."
Mattw17: "Americea hobby center is a difficult toy store"
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
So Megatech thinks it is good business to leave a child without their birthday present for a whole year?
#47Author of original report
Fri, November 07, 2008
If I were a horse racing betting man and I bet on the thoroughbred stallion breeder stakes and won I'd be a star track better.
If after all of this genuine customer care by Peter Winston's North Bergen , NJ Megatech company, I bet on him coming through before the anniversary of my child's birthday, I'd be a very foolish better.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
So Megatech thinks it is good business to leave a child without their birthday present for a whole year?
#47Author of original report
Sat, September 20, 2008
So Megatech RC toy models company thinks it is good business to leave a child without their birthday present for a whole year?
Megatech model RC toy President Peter Winston, do you approve of that?
You would be a unique model toy company and a unique rc model toy company president to do something like that. How many years will it be before you do the right thing for a child Megatech President Peter Winston?
Are you going to continue to hide in your office or are you going to explain to me here why your products are duds right out of the box, fail to work right out of the box, twice (even when double checked by your workers).
You personally said that your products work right out of the box.
I've had 2 fail right out of the box. I've never had one work right out of the box. They are duds right out of the box.
Explain to me here why your DOUBLE CHECKED replacement was sent to us in secrecy to arrive on Xmas day in a state where it could not have worked.
Explain that in detail right here President Peter Winston. It means only one thing to me.
Where someone that has had a product fail on their birthday and has had the replacement arrive and fail on xmas day, and you were informed of the failures within a day on both occasions, Explain how you could hide from this, why you cower under your desk, avoiding the problem. Megatech President Peter Winston, explain why you would allow someone who has been through that and much more to be treated in this way. Megatech President Peter Winston, you have the ability to determine if these events were a problem for the customer, and you have the ability to determine if you should act in a positive or negative manner, and to the scale of the problem.
You have a lot of explaining to do Megatech President Peter Winston.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Toy Industry Foundation - is the philanthropic part of the North American Toy industry.
#47Author of original report
Thu, August 28, 2008
For the last post I need to provide the full name of the great organization I mentioned:
The "Toy Industry Foundation" (TIF).
It is the philanthropic part of the North American Toy industry. Toy industry association representatives and independent members from the toy industry and philanthropic community make up its board of trustees.
As always, as posted before, because of Megatech International RC model toy, my child did not get a fall 2007 birthday present.
It was a badly manufactured product (as seen in the photos), and it was a dud out of the box as was its replacement, (yes, not one failure, but 2) then Megatech toy rc models completely turned against us. For nearly a year my child has not had a birthday present.
Jon Lodato, call Ripoff Report's Ed so we can listen to the recorded conference call you recorded. Just pick up the phone, he can help you with it, or give the recording to President Peter Winston and let him handle it with Ed if you are too busy.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech rips off children (no Fall 2007 birthday present yet) while providing charity to children in need.
#47Author of original report
Thu, August 28, 2008
I just discovered Megatech International RC model toy is on the 2007 donor list of the Toy Foundation.
The Toy Foundation is a great cause.
They bring newly manufactured toys to children in need.
Firstly and again, my child is not a child in need, so please do not think it's the end of the world because my child does not have a fall 2007 birthday present because of Megatech r/c model toys (of course though, we do have some days when it feels like the end of the world). We just have to view it as a good example of how harsh small private companies of the world can be to a child. A learning experience.
What I find interesting here is a company that is ripping off kids in 2007 (ourselves and Joe's Mamma) is at the same time in 2007 donating to charity.
Does Megatech model r/c toys have a separate hard nosed department and kind gentle department separated by a 50 foot brick wall, with no form of communication and they never meet?
I find it very interesting that Megatech is ripping off children while providing charity to others, because it makes no sense.
Does Megatech toy model r/c truly care about children in need, or is it just a tax deduction to them? Does Megatech r/c toy model truly enjoy ruining a few kids birthdays and Christmases or is this just Megatech toy r/c model business efficiency, saving dollars for other purposes?
I'll never know, but it's something, because ripping off children who don't have a fall 2007 birthday present yet, and providing charity to children in need, who receive a 2007 present generates a mindboggling complex equation that makes no sense.
Megatech International RC model toy ripped off my child.
I just hope they continue to donate to the Toy Foundation good cause, and hopefully this isn't run by John Lodato, David Deans or Tony Williams who may take back their agreed donation just as they took back our firm agreement and left our child without a fall 2007 birthday present.
Would Megatech International trust the Toy Foundation assistants and volunteers, good people, as indipendent witnesses to the opening of the Megatech bullied / forced upon us unopened package? You're too scared to have a legally bound person witness it, but seem to have trust in the Toy Foundation people.
I just read on the Toy Foundation site - "You may qualify for a tax deduction up to twice the cost of the donated product".
and VP David Deans valued my $50+ present (which contained handset, gondola and 2 balloons and more) with his 2 additional balloons as bully forced reduced compensation a $100+ value. I'd hate to think what VP David Deans would value 2 full boxes. With that fuzzy math you could generate a substantial figure.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech model RC toy. DO NOT RETURN this product to the store, we will scam you in no time!
#47Author of original report
Tue, August 26, 2008
The box contains a slip saying:
" DO NOT RETURN this product to the store.
Call us Toll-Free and we will have you up and flying in no time! "
... and that is what manufacturers normally want. They normally want to provide superior service to a customer, and they want to know when their product has a problem and what the problem is, so they can ensure it doesn't happen again and cause more returns losing them money and credibility.
This item was an internet purchase, as no stores carried it, so in theory it would be better to go through the manufacturer.
but the reality is the manufacturer is Megatech International model RC toy.
Here's another line I read on their return policy, just to give you an idea of their view of good timescales:
"Any discrepancy must be identified to Megatech within 48 hours of receipt."
That's a lot of time isn't it. Most companies would work with a customer on something like that, but Megatech has stated this for some reason, so expect it to be fully enforced just like their warranty scam.
and another:
"If for some reason you are dissatisfied with your purchase .... we will help you make arrangements to have the product repaired, replaced or credited."
Strange, there's no "refunded" word in that line. Dissatisfaction is normally associated with the "refund" word.
Bigcraig
Irmo,South Carolina,
U.S.A.
How Old Are You? 8 or Something?
#47Consumer Comment
Mon, August 25, 2008
Why didn't you just return it when it did not work out of the box? I did not read your rant totally but seems kind of hopeless?
Bigcraig
Irmo,South Carolina,
U.S.A.
How Old Are You? 8 or Something?
#47Consumer Comment
Mon, August 25, 2008
Why didn't you just return it when it did not work out of the box? I did not read your rant totally but seems kind of hopeless?
Bigcraig
Irmo,South Carolina,
U.S.A.
How Old Are You? 8 or Something?
#47Consumer Comment
Mon, August 25, 2008
Why didn't you just return it when it did not work out of the box? I did not read your rant totally but seems kind of hopeless?
Bigcraig
Irmo,South Carolina,
U.S.A.
How Old Are You? 8 or Something?
#47Consumer Comment
Mon, August 25, 2008
Why didn't you just return it when it did not work out of the box? I did not read your rant totally but seems kind of hopeless?
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Young child will have experience of the less fortunate and what it's like to be Ripped by dirty Megatech.
#47Author of original report
Sun, August 24, 2008
Peter Winton President of Megatech model RC toys company.
What is your company's criteria for determining which customers will be treated badly by Megatech staff and ripped off by your Megatech model RC toys company?
I wonder why you have treated us so badly and this information will also be good for the general public if they are ever be interested in a Megatech RC model toys company product.
What can a member of the general public do to ensure they receive caring elevated priority service when their Megatech RC model toy fails a second time (or a first time for that matter) just like our Megatech RC model toy did, and failed twice for ToysRus Joe's Mamma.
Megatech treated us like dirt, and it very much sounds like you did the same on a double failure for Joe's Mamma and others.
Where a product fails twice a company would normally throw their hands up in the air, give in, and do whatever it takes to solve the problem, they're so embarrassed.
Megatech toy RC model company instead goes the other way and tries to get out of the problem at the customer's cost, leaving them holding the bag. I have a fair sum of money tied up in the success of this mid Nov 2007 birthday present, but the extremely dirty company Megatech is making that a loss for me.
Dirty Jon Lodato, let's listen to that recorded phone conversation with Ripoff Report's Ed or one of his helpers. Prove you're not dirty if you dare. Offering and offering, but we couldn't trust you/Megatech, so you threaten to remove it, threaten a father/child just because they have to use mediation due to no trust in you/Megatech (based on experience). Then you act, on a father and birthday/christmas destroyed child, Megatech RC model toy customers, removing your firm handshake.
This extremely dirty company Megatech RC model toys has left me holding the bag.
Megatech RC model toys is treating this customer like dirt when after 2 Megatech RC model toy failures they should be treating us or any customer that's experienced anything like this, like a king. 2 failures.
2 dud dirty Megatech.
The child is still waiting for the Mid Nov 2007 birthday present.
Dirty Jon Lodato, let's listen to that recorded phone conversation with Ripoff Report's Ed or one of his helpers!
Dirty Jon Lodato. Haven't you figured out yet that we're just a father and child. You've spoken to me. We tried to get that blimp gondola working, remember. We worked together and powerded it up, pleased until we found a propeller didn't work.
If you think we're not a simple father and birthday child, let us know.
Why on earth would you let anything get in the way of solving the problem for a simple father and birthday (and Christmas) child?
Why on earth would you want one of your retailer's customers to be treated like dirt? Why on earth would you not want to solve a problem for one of your retailer's customers.
These retailers generally go to the biggest largest model toy trade show, the biggest largest rc model trade show, but they'll get no ripoff data there. If a company spoke to Megatech RC model toy at a model aircraft toy trade show and thought the blimp aircraft I purchased looked great, how would they ever know about the service you've provided me that could destroy their customer base if it was repeated more (as I was a repeat of ToysRus Joe's Mamma). Should one of your retailer's customers be treated like dirt. How should a retailer feel when its customer is treated like dirt for following instructions and taking the problem to the Manufacturer for superior service (only to be treated like dirt by Megatech models rc toy company). How should a retail toy buyer purchaser feel if they select double failure dud toys for their product range? How should they feel if the manufacturer service on double failure dud model RC toys is dirty to their customer? Are they going to want to see a giant large or huge wholesale RC model toy catalog from a manufacturer that has treated a customer like dirt? Treated a birthday / Christmas destroyed child like dirt. What company would consider going so low. Are you just trying to save a buck. I can't think of a company that would do this to a child that had their birthday / christmas destroyed. I wonder what a young child really thinks of a company that destroys their birthday / Christmas. I suppose my child is one of the children that will never see their birthday present. I had tried to purchase the best present I could. I'm sure there are many children that may never see a $60 birthday present, many that will have no present at all, so my child will have had some experience of that and what it's like to be ripped off by a very dirty company, Megatech models RC toy company.
Megatech is in the toy industry.
Megatech is producing products for children / family.
Why does Megatech rc model toys treat a birthday / christmas child like this?
Why is Megatech toy RC model in the RC toy model trade, serving childern / families that it would prefer to treat like dirt using the dirty ways of its dirty staff?
Dirty Jon Lodato, let Ed and myself hear that recorded phone conversation if this is not how it is, and we can let the toy trade retailers, model toy magazines, model toy publications, RC model retailers, RC model magazines, rc model publications, RC model trade retailers, RC model associations, RC hobby retailers, RC hobby magazines, RC hobby publications, RC hobby trade organizations, RC hobby associations, model RC retailers, model RC magazines, model RC trade retailers, model RC magazines, model RC publications, model RC trade organizations, model RC associations, fathers, mothers and the meek of the world know different, right here. Just have Ed conference us both in to listen to the recorded phone conversation.
Dirty Jon Lodato, do you know how much pain is involved in 2 duds right out of the box, mid Nov 2007 birthday and 2007 Christmas destroyed? Dirty Jon, I ask if you would be involved in such a thing? Dirty Jon Lodato, I don't have to ask. Dirty Jon Lodato, you did it, you are central to this Megatech R/C models toys problem. You did it dirty Jon Lodato. You left a child without a mid Nov 2007 birthday present and treated the child like dirt. The child knew of your offer immediately. Dirty Jon Lodato, you don't remove an offer from a child. Dirty Jon Lodato does.
Let Ed and myself hear the phone conversation you recorded. You highlighted it by telling me it was recorded. Highlighting it in a way as to suggest the Megatech RC model toy customer can not be trusted and should be recorded. How did you expect it to feel Dirty Jon Lodato? I'm Dirty Jon Lodato, I'm running the show, I'm going to record you. Very impressive Mr. Dirty Jon Lodato. Can't you do something better with your time than have multi staff recorded conference meetings, like resolving problems well for the hopefully few birthday children that have had their Megatech model fail. Surely the manufacturer costs behind a near $60 product are tiny in comparison to the costs behind just one multi staff conference call with a customer. You're just trying to be difficult. You were just acting dirty.
Dirty Jon Lodato, let Ed and myself hear the phone conversation you recorded, or instead begin the large Megatech International reputation repair process with Ed (I'm willing to listen to that recorded phone conference if you desire).
Dirty Jon Lodato, this customer service, BBB and Ripoff Report process you have forced us through has generated terrible costs for the simple act of trying to buy a unique and special $60 mid Nov 2007 birthday present for some happy days with my child.
Dirty Jon Lodato, you ruined that.
Why take any peice of ruining a birthday. Why take any peice of extending that to ruining a Christmas day too. Why take it further and battle against a child and father losing out on a birthday and Christmas? Why? Why for any reason at all? Why would that be good for Megatech International?
Why?
And that's why I keep coming back to saying it must be in the Megatech genes.
Megatech must work like this.
This must be how Magatech works.
It's not abnormal.
Megatech enjoys this.
ToysRus' Joe's Mamma didn't spend time writing here review for no reason.
I'm not writing for no reason. I wouldn't be writing all this if I wasn't treated badly and didn't have 2 duds right out of the box. 2 products that arrived and didn't work.
Dirty Jon Lodato, let Ed and myself hear the phone conversation you recorded, or instead begin the large Megatech International reputation repair process with Ed.
I'll give you a clue as to what is the most efficient route. Management is always wanting to save on time, people, money. They want minimal problems, but realize some things are just costs of doing business. Some things you can afford to spend time on, but some things you can't afford not to. Some bad business practices are worth repairing but they sometimes aren't when the company is not important to the employees.
Do you care about your Megatech International company Dirty Jon Lodato?
Do you want Ed to hear the recorded phone conversation, or do you just want to throw your hands up in the air and agree with the ripoff report on how you've acted and go about restoring a child's birthday and Christmas day and the nearly year you've messed this customer around. Making this into a positive experience.
How would you make this into a positive experience Dirty Jon Lodato?
Imagine if this was your child, and you had written all this, the BBB too and all the communications with Megatech. How would you feel? What do you think the costs to yourself and child are? What do you think you would expect to make this huge problem right? It's huge isn't it?, but you got it here Dirty Jon Lodato. You didn't mediate at the BBB and now you're here mediating at Ripoff Report whether you like it or not. So out of "whether you like it or not", which do you choose? Not much of a choice you say. Well, let me recommend one. Go for "like it". You can like the fact a consumer has spotted a flaw in your business practices. Like it. Say sorry. Accept to yourself that you and Megatech will never again do this to a customer. Post it here.
Dirty Jon Lodato, begin the large Megatech International reputation repair process with Ed of Ripoff Report if you haven't already, and "Like it".
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
How does Megatech RC model toy determine which customers deserve to be treated like dirt?
#47Consumer Comment
Thu, August 21, 2008
We wish we had a working model blimp just like the ones we have seen at the NASCAR racing tracks. Megatech model toys president Peter Winston, wouldn't it be great if any one of the dud airship blimps your staff enclosed in Megatech packaging had actually worked and my child was able to use as a radio controlled RC model NASCAR race day blimp or airship, hovering it over over a NASCAR racetrack. It is a pity your Megatech model toys company ripped us off and provided us with 2 duds right out of the box. We like to play with NASCAR models of any of the following driver's NASCAR model race cars, which a model company president is sure to appreciate too:
Model #00 Toyota Camry car as driven by Michael McDowell, David Reutimann, Mike Skinner, model #01 Chevrolet Impala car as driven by Regan Smith, Ron Fellows, model #02 Dodge Charger car as driven by Brandon Ash, model #07 Chevrolet Impala car as driven by Clint Bowyer, model #08 Dodge Charger car as driven by Carl Long, Burney Lamar, Tony Raines, Johnny Sauter, model #09 Chevrolet Impala car as driven by Sterling Marlin, Max Papis, model #1 Chevrolet Impala car as driven by Martin Truex Jr., model #2 Dodge Charger car as driven by Kurt Busch, model #5 Chevrolet Impala car as driven by Casey Mears, model #6 Ford Fusion car as driven by David Ragan, model #7 Dodge Charger car as driven by Robby Gordon, P.J. Jones, model #8 Chevrolet Impala car as driven by Aric Almirola, Mark Martin, model #9 Dodge Charger car as driven by Kasey Kahne, model #10 Dodge Charger car as driven by Patrick Carpentier, Terry Labonte, model #11 Toyota Camry car as driven by Denny Hamlin, model #12 Dodge Charger car as driven by Ryan Newman, model #15 Chevrolet Impala car as driven by Paul Menard, model #16 Ford Fusion car as driven by Greg Biffle,
model #17 Ford Fusion car as driven by Matt Kenseth, model #18 Toyota Camry car as driven by Kyle Busch, model #19 Dodge Charger car as driven by Elliott Sadler, model #20 Toyota Camry car as driven by Tony Stewart, model #21 Ford Fusion car as driven by Marcos Ambrose, Bill Elliott, Jon Wood, Johnny Sauter, Jeff Green, model #22 Toyota Camry car as driven by Dave Blaney,
model #24 Chevrolet Impala car as driven by Jeff Gordon, model #26 Ford Fusion car as driven by Jamie McMurray, model #27 Toyota Camry car as driven by Jacques Villeneuve, Mike Skinner, Johnny Benson, model #28 Ford Fusion car as driven by Travis Kvapil, model #29 Chevrolet Impala car as driven by Kevin Harvick, model #31 Chevrolet Impala car as driven by Jeff Burton, model #33 Chevrolet Impala car as driven by Scott Wimmer, Ken Schrader, model #34 Chevrolet Impala car as driven by John Andretti, Jeff Green, Tony Raines, Brian Simo, Chad Chaffin, model #37 Chevrolet Impala car as driven by Eric McClure, model #38 Ford Fusion car as driven by David Gilliland,
model #40 Dodge Charger car as driven by Dario Franchitti, David Stremme, Ken Schrader, Sterling Marlin, Jeremy Mayfield, model #41 Dodge Charger car as driven by Reed Sorenson, Scott Pruett, model #42 Dodge Charger car as driven by Juan Montoya, model #43 Dodge Charger car as driven by Bobby Labonte, model #44 Toyota Camry car as driven by Dale Jarrett, David Reutimann, model #45 Dodge Charger car as driven by Kyle Petty, Chad McCumbee, Terry Labonte, Boris Said, model #46 Dodge Charger car as driven by Carl Long, model #47 Ford Fusion car as driven by Marcos Ambrose, model #48 Chevrolet Impala car as driven by Jimmie Johnson, model #49 Toyota Camry car as driven by Ken Schrader, Chad McCumbee, model #50 Chevrolet Impala car as driven by Stanton Barrett, model #55 Toyota Camry car as driven by Michael Waltrip, model #57 Chevrolet Impala car as driven by Norm Benning, model #60 Ford Fusion car as driven by Boris Said, model #66 Chevrolet Impala car as driven by Scott Riggs, Max Papis, model #70 Chevrolet Impala car as driven by Jeremy Mayfield, Johnny Sauter, Ken Schrader, Max Papis, Jason Leffler, Scott Riggs, Tony Raines, model #77 Dodge Charger car as driven by Sam Hornish Jr., model #78 Chevrolet Impala car as driven by Joe Nemechek, model #83 Toyota Camry car as driven by Brian Vickers, model #84 Toyota Camry car as driven by A.J. Allmendinger, Mike Skinner, model #87 Chevrolet Impala car as driven by Kenny Wallace, model #88 Chevrolet Impala car as driven by Dale Earnhardt Jr., model #96 Toyota Camry car as driven by J.J. Yeley, P.J. Jones, Brad Coleman, model #99 Ford Fusion car as driven by Carl Edwards.
Megatech model toys president Peter Winston, you still have not addressed the ripoff report. Three quarters of a year and a child has been without a birthday present all that time, all because Megatech model toys product was chosen as a present. I put faith in a Megatech model RC toys product for my child's birthday and Megatech model toys didn't come through, for a simple birthday present. I put faith in Megatech model toys lead service Jon Lodato to come through for us and do right when a birthday had been destroyed by the Megatech RC model toys product. Jon Lodato failed. All the other staff at Megatech RC model toys failed us too. Megatech RC model toys actively worked against the customer. Megatech RC model toys president Peter Winston was contacted on day one, with a birthday photo and has never provided the courtesy of a reply. Megatech RC model toys president Peter Winston and Megatech RC model toys vice president David Deans and Megatech model toys Jon Lodato and the rest of the Megatech RC model toys staff are ignoring this ripoff report. Ignoring a customer that put faith in their product and purchased it, even after seeing a bad review when I compared / comparison shopped, the customer still put faith in the company.
I liken it to someone having a medical issue and needing help.
A person comes by.
You have no alternative, you need help, you put faith in humanity.
You've all read the stories about what happened next, how the faith didn't pan out.
If I was going to consider purchasing another Megatech RC model toy, I would seriously have to consider it being another product failure. I would have to consider, would I be the customer Megatech RC model toy treated fairly, or would I be the customer Megatech RC model toy treated like dirt (as Megatech RC model toy did with myself and child)? How would I know which manner of service they would provide? How does Megatech RC model toy determine which customers deserve to be treated like dirt? Most companies where I've had a product failure haven't generated these type of thoughts, as they've gone above and beyond and solved the problem with no BBB or Ripoff Report. Megatech RC model toy worked differently and against this customer, and I've read they have worked against others such as ToysRus' Joe's Mamma.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
My faith in Megatech RC model toys company, president Peter Winston, didn't pan out at all. I've been mugged.
#47Author of original report
Sun, August 17, 2008
We wish we had a working model blimp just like the ones we have seen at the NASCAR racing tracks. Megatech model toys president Peter Winston, wouldn't your family or your child love to be using a radio controlled RC model NASCAR race day blimp or airship, pretending it was hovering over a NASCAR racetrack. It is a pity your Megatech model toys company ripped us off and provided us with 2 duds right out of the box. We would have loved to have been flying one, possibly with RC models of any of the following RC NASCAR RC model RC race RC cars:
00, Michael Waltrip Racing, Michael McDowell, David Reutimann, Mike Skinner, Toyota Camry
01, Dale Earnhardt Inc, Regan Smith, Ron Fellows, Chevrolet Impala
02, Brandon Ash Racing , Brandon Ash, Dodge Charger
07, Richard Childress Racing, Clint Bowyer, Chevrolet Impala
08, E&M Motorsports, Carl Long, Burney Lamar, Tony Raines, Johnny Sauter, Dodge Charger
09, Phoenix Racing, Sterling Marlin, Max Papis, Chevrolet Impala
1, Dale Earnhardt Inc, Martin Truex Jr., Chevrolet Impala
2, Penske Racing, Kurt Busch, Dodge Charger
5, Hendrick Motorsports, Casey Mears, Chevrolet Impala
6, Roush Fenway Racing, David Ragan, Ford Fusion
7, Robby Gordon Motorsports, Robby Gordon, P.J. Jones, Dodge Charger
8, Dale Earnhardt Inc., Aric Almirola, Mark Martin, Chevrolet Impala
9, Gillett Evernham Motorsports, Kasey Kahne, Dodge Charger
10, Gillett Evernham Motorsports, Patrick Carpentier, Terry Labonte, Dodge Charger
11, Joe Gibbs Racing, Denny Hamlin Toyota Camry
12, Penske Racing, Ryan Newman, Dodge Charger
15, Dale Earnhardt Inc, Paul Menard, Chevrolet Impala
16, Roush Fenway Racing, Greg Biffle, Ford Fusion
17, Roush Fenway Racing, Matt Kenseth, Ford Fusion
18, Joe Gibbs Racing, Kyle Busch, Toyota Camry
19, Gillett Evernham Motorsports, Elliott Sadler, Dodge Charger
20, Joe Gibbs Racing, Tony Stewart, Toyota Camry
21, Wood Brothers Racing, Marcos Ambrose, Bill Elliott, Jon Wood, Johnny Sauter, Jeff Green, Ford Fusion
22, Bill Davis Racing, Dave Blaney, Toyota Camry
24, Hendrick Motorsports, Jeff Gordon, Chevrolet Impala
26, Roush Fenway Racing, Jamie McMurray, Ford Fusion
27, Bill Davis Racing, Jacques Villeneuve, Mike Skinner, Johnny Benson, Toyota Camry
28, Yates Racing, Travis Kvapil, Ford Fusion
29, Richard Childress Racing, Kevin Harvick, Chevrolet Impala
31, Richard Childress Racing, Jeff Burton, Chevrolet Impala
33, Richard Childress Racing, Scott Wimmer, Ken Schrader, Chevrolet Impala
34, Front Row Motorsports, John Andretti, Jeff Green, Tony Raines, Brian Simo, Chad Chaffin, Chevrolet Impala
37, Front Row Motorsports, Eric McClure, Chevrolet Impala
38, Yates Racing, David Gilliland, Ford Fusion
40, Chip Ganassi Racing, Dario Franchitti, David Stremme, Ken Schrader, Sterling Marlin, Jeremy Mayfield, Dodge Charger
41, Chip Ganassi Racing, Reed Sorenson, Scott Pruett, Dodge Charger
42, Chip Ganassi Racing, Juan Montoya, Dodge Charger
43, Petty Enterprises, Bobby Labonte, Dodge Charger
44, Michael Waltrip Racing, Dale Jarrett, David Reutimann, Toyota Camry
45, Petty Enterprises, Kyle Petty, Chad McCumbee, Terry Labonte, Boris Said, Dodge Charger
46, Carl Long Racing, Carl Long, Dodge Charger
47, JTG Racing, Marcos Ambrose, Ford Fusion
48, Hendrick Motorsports, Jimmie Johnson, Chevrolet Impala
49, BAM Racing, Ken Schrader, Chad McCumbee, Toyota Camry
50, SKI Motorsports, Stanton Barrett, Chevrolet Impala
55, Michael Waltrip Racing, Michael Waltrip, Toyota Camry
57, Norm Benning Racing, Norm Benning, Chevrolet Impala
60, No Fear Racing, Boris Said, Ford Fusion
66, Haas CNC Racing, Scott Riggs, Max Papis, Chevrolet Impala
70, Haas CNC Racing, Jeremy Mayfield, Johnny Sauter, Ken Schrader, Max Papis, Jason Leffler, Scott Riggs, Tony Raines, Chevrolet Impala
77, Penske Racing, Sam Hornish Jr., Dodge Charger
78, Furniture Row Racing, Joe Nemechek, Chevrolet Impala
83, Red Bull Racing, Brian Vickers, Toyota Camry
84, Red Bull Racing, A.J. Allmendinger, Mike Skinner, Toyota Camry
87, Furniture Row Racing, Kenny Wallace, Chevrolet Impala
88, Hendrick Motorsports, Dale Earnhardt Jr., Chevrolet Impala
96, Hall Of Fame Racing, J.J. Yeley, P.J. Jones, Brad Coleman, Toyota Camry
99, Roush Fenway Racing, Carl Edwards, Ford Fusion
Megatech model toys president Peter Winston, you still have not addressed the ripoff report. Three quarters of a year and a child has been without a birthday present all that time, all because Megatech model toys product was chosen as the present. I put faith in a Megatech model RC toys product for my child's birthday and Megatech model toys didn't come through, for a simple birthday present. I put faith in Megatech model toys lead service Jon Lodato to come through for us and do right when a birthday had been destroyed by the Megatech RC model toys product. Jon Lodato failed. All the other staff at Megatech RC model toys failed us too. Megatech RC model toys actively worked against the customer. Megatech RC model toys president Peter Winston was contacted on day one, with a birthday photo and has never provided the courtesy of a reply. Megatech RC model toys president Peter Winston and Megatech RC model toys vice president David Deans and Megatech model toys Jon Lodato and the rest of the Megatech RC model toys staff seem to have been actively ignoring this ripoff report.
Actively ignoring a customer that put faith in their product and purchased it, even after seeing a bad review when I compared / comparison shopped, the customer still put faith in the company.
I liken it to someone having a medical issue and needing help.
A person comes by.
You have no alternative, you need help, you put faith in humanity.
You've all read the stories about what happened next, how the faith didn't pan out.
My faith in Megatech RC model toys company, president Peter Winston, didn't pan out at all. I feel like I've been mugged, all because I put faith in Megatech RC model toys company for the most special birthday for my child.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
I haven't heard from you yet Megatech Radio Control toys president Peter Winston.
#47Author of original report
Fri, August 15, 2008
Peter, here are a few other names. You're sure to have played with a few of them.
Armstrong Whitworth AW16, Armstrong Whitworth Scimitar, Blackburn B-25 Roc, Boulton Paul Defiant, Bristol Beaufighter, Bristol Blenheim, Fairey Fox, Gloster F5/34, Gloster F9/37, Gloster Gauntlet, Gloster Gladiator, Hawker Fury, Hawker Hurricane, Hawker Nimrod, Hawker PV3, Martin Baker MB2, Supermarine Spitfire, Supermarine Type 224, Westland COW Gun Fighter, Westland Whirlwind.
I haven't heard from you yet Megatech Radio Control toys president Peter Winston. My birthday child (Mid Nov 2007) is still waiting for a birthday present and it's now Aug 15th 2008. Is this how you and Megatech model RC toys treat children for birthdays and christmas?
Our's didn't make a great RC birthday gift or a great RC christmas gift. It didn't make a best RC birthday gift or a best RC christmas gift. Megatech RC toy models won't be making RC birthday gift ideas or RC christmas gift ideas for us this year as Megatech RC toy models have been such a bad company to us. Companies this bad are rare. Official Harry Potter books may be available for Christmas 2009 so we may want to build a collection.
As always Megatech Radio Controlled RC model toys President Peter Winston, it is time to read your Ripoff Report. You have denied a child a birthday and christmas present by ignoring this Ripoff Report. Why do you do this to a child Peter Winston Megatech Radio Controlled RC model toys President?
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
A child without a birthday present for 3/4 year. Megatech RC model toys staff had been unable to resolve the problem.
#47Author of original report
Mon, August 11, 2008
3/4 of a year and Megatech RC model toys staff has been unable to resolve the problem. A child without a birthday present for 3/4 of a year. The child has been recently asking to use the item, but the child has to wait for Megatech RC model toys to resolve this ripoff report.
2 dud Megatech model toy products "right out of the box", as Megatech RC model toys President Peter Winston proclaims.
Why would a company want to be involved in denying a birthday present to a child?
Why would a company later send a replacement dud product to the child secretly to arrive exactly at Christmas day (even though the parent had asked for a status on shipment and told nothing was in the mail, when shipping records show there was something in the mail). Not just a dud, but had flaws beyond the show stopping failure that was able to be fixed. Why would a company send something like that to a child?
I h o p e n o b o d y e l s e h a p p e n s t o h a v e h a d t h i s t y p e o f p r o b l e m, w h e r e a r e p l a c e m e n t d i d n't w o r k.
Megatech RC model toys warranty scam had my warranty run out in no time. In fact the Megatech RC model toys VP David Deans proclaimed to us he would charge us his nice repair costs next time even though our warranty wasn't at that time expired. Megatech RC model toys can't wait for your warranty to expire so they can assist you with their warranty fee schedule.
Remember we received 2 duds. They never worked.
Megatech RC model toys had the 90 day warranty running for around 2 weeks before we even opened the box and discovered a dud.
Megatech RC model toys messed around with shipping us a label and Jon Lodato adamantly wouldn't stop the 90 day warranty clock from running, wasting 10's of days and 10's of days of that tiny warranty. Another ripoff reporter indicated shipping delay issues and the warranty. Could Megatech model toys be deliberately wasting people's warranty away by deliberately failing mail shipments, to get them to the after warranty fees?
Megatech model toys never stopped my warranty running while the Megatech model toy was in shipping and repair.
Every time I addresses this problem (from the very 1st contact), Megatech was staunch in their 90 day warranty period.
Again, I haven't received a working product and my warranty has expired. What a scam company Megatech RC model toys is.
It's August 11th and stores are already loading shelves with Christmas items.
I would recommend to anyone considering the Megatech model toy we purchased to not purchase it before December 24th, because the warranty runs for your purchase date and Jon Lodato from Megatech model toys can't be talked out of it. A birthday day or Christmas day counts for nothing at Megatech model toys. Purchase date is the warranty start date.
Your Megatech model toy may be purchased on the internet and may be in shipping procesing for up to a week and in the mail for a week. To Megatech model toys that would be 14 days of your 90 day warranty gone, even though you didn't even have the product and could prove it wth a UPS mail tracking ID.
Although Megatech model toys seems to be able to get away with this harsh warranty, it is certainly not consumer oriented or customer number 1 based. It is in reality a warranty scam against consumers.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech does instead know how to use the BBB, and to actually make themselves look good through a child's pain.
#47Author of original report
Thu, August 07, 2008
In either the first report or one of my updates I mentioned I was primed.
I want to ensure the readers that this doesn not indicate I was out of control or anything like that.
I was "internally" angry, but was business like with Megatech in their recorded phone meeting/conference call.
After waiting patiently for a reply from Megatech regarding the Christmas day Megatech (DUD) product failure and the status of the compensation, patiently enough to wait until the 8th of January, I contacted them again and received a phone call from Tony Williams who changed everything: Suggesting I pay to return the product. He said Mr. Jon Lodato was no longer handling situation and I couldn't speak to him. He suggested I accept a lesser offer. He said he was removing Mr. Jon Lodato's agreement from the table.
I was internally angry now.
I had simply received 2 Megatech duds right out of the box, one of these certified as working by Tony Williams. Certified to work on Christmas day. Shipped secretly (I'd asked for status) to arrive for Christmas day. A product that didn't work on Christmas day. A product with contacts that wouldn't contact shipped secretly to arrive on Christmas day. Double verified as fully working? It doubly didn't work, as after I repaired the contacts it still had another problem.
So I was internally angry at hearing Tony Williams and said I would not work with him as he did not know the Lodato firm handshake agreement to the child.
I was internally angry.
Jon Lodato called shortly after with his recorded phone meeting with his band of silent Megatech witnesses.
I stated in the report or updates I was PRIMED for this meeting. This simply meant I was internally angry. I'm sure I didn't sound very happy, but I was business like, or as business like as it's possible to be after what Megatech was doing to my childs birthday present and myself.
So do not think this is a crazy person giving Megatech a hard time now or that he must have been horrible to them in the meeting. No. I initially thought ToysRus's Joe's Mamma's comments could 50/50 be a crank, but it didn't take very long working with Megatech to see the same Megatech customer service problems unfolding with myself. If you ever read any comments related to Megatech, give the crank sounding author the benefit of the doubt, no matter how unreal it sounds. These Megatech staff know what they're doing. Bad service must be in their genes.
Megatech has (and has had more now expired) cases listed at the BBB. As you can tell from this case (which is misleadingly part of their BBB "satisfactory" rating) the simple existance of a BBB case indicates the company was giving the customer such a difficult time they felt no alternative than to contact the BBB, and this always reeks of a bad company. Any company has the ability to work out something to keep a customer happy. There are companies that take pride in keeping a clean sheet at the BBB, or if something does make it to the BBB it's made satisfactory to both parties and the BBB. Megatech isn't achieving either of these. Megatech does instead know how to use the BBB, and to actually make themselves look good through a child's pain. AND, yes BBB New Jersey, you allowed this to happen and gave it a "satisfactory" seal of approval. BBB New Jersey, you took our complaint, logged it as another BBB business statistic that you use and sell (PIMP may be a better term, as you hide the details - it's shady, not open), as BBB credibility. BBB New Jersey, you use a child's pain for credibility!!!!! Don't you see what you're doing? Don't you see why it's terrible that the records aren't viewable by the general public?
Again. BBB New Jersey, you use a child's pain for credibility!!!!!
and again, BBB New Jersey, you use a child's pain for credibility!!!!!
and yet again, BBB New Jersey, you use a child's pain for credibility!!!!!
... and yes folks, I'm internally angry at the BBB too along with a few external keystrokes related to them over here at Megatech central !!!!
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
This is Ripoff Report Megatech President Peter Winston. This is the place for people and Company Presidents that Ripoff children.
#47Author of original report
Wed, August 06, 2008
Megatech President Peter Winston, do you remember those days as a youngster, model magazines and model catalogs chocked full of model ships, model airplanes, model trains, model warefare equipment, model cars, model vehicles and model spaceships. I liked them all but liked the ships best. Planes are normally peoples favorites and I presume it is what you prefer and like the Megatech models. There was such a great selection of models from planes such as these:
A-1 Skyraider, A-25 Helldiver, A-26 Invader, A-26 Invader, A-31 Vengeance, A-32 Buccaneer, A-34 Buccaneer, Acme Sierra, Aero Ae 50, Aero Ae-45, Aero Commander 500, Arocentre NC 1080, Aeronca Defender, Aeronca L-16, Aeronca L-3, Aeronca TG-5, AF Guardian, Aichi B7A, Aichi E13A, Aichi E16A, Aichi M6A, Airspeed Cambridge, Airspeed Fleet Shadower, Airspeed Horsa, AJ Savage, Alekseyev I-211, Alekseyev I-215, Allied Aviation LRA, AM Mauler, Ambrosini SAI.207, Ambrosini SAI.403, Ambrosini SS.4, Amerika Bomber, Antonov A-40, Antonov A-7, Arado Ar 231, Arado Ar 232, Arado Ar 234, Arado Ar 240, Arado E.555, Archangelski Ar-2, Armstrong Whitworth A.W.52, Armstrong Whitworth Albemarle, Arsenal O.101, Arsenal VB10, Arsenal VG 70, Arsenal VG 90, Arthur Sack A.S.6, AT-10 Wichita, AT-21 Gunner, Auster AOP.6, Auster Avis, Avia S-199, Avro 707, Avro Athena, Avro Lancaster, Avro Lincoln, Avro Shackleton, Avro York, B-17 Flying Fortress, B-26 Marauder, B-29 Superfortress, B-32 Dominator, B-34 Lexington, B-45 Tornado, B-47 Stratojet, B-50 Superfortress, Bachem Ba 349, Battle of Kansas, Baynes Bat, Bell 201, Bell 47, Bell H-12, Bell X-1, Bell XP-52, Bell XP-76, Bell XP-77, Bell XP-83, Bellanca YO-50, Bereznyak-Isayev BI-1, Beriev Be-4, Bisnovat 5, Blackburn B-20, Blackburn B-54, Blackburn Firebrand, Blackburn Firecrest, Blohm & Voss BV 155, Blohm & Voss BV 222, Blohm & Voss BV 238, Blohm & Voss BV 40, Blohm & Voss P.178, Bockscar, Boeing B-17, Boeing B-29, Boeing B-47, Boeing B-54, Boeing C-75, Boeing KB-29, Boeing XF8B, Bolkhovitinov S, Boulton Paul Balliol, Boulton Paul P.92, Bratukhin Omega, Breda-Zappata BZ.308, Breguet Deux-Ponts, Brewster XA-32, Bristol Brigand, Bristol Buckingham, Bristol Buckmaster, Bristol Sycamore, BTD Destroyer, C-108 Flying Fortress, C-119 Flying Boxcar, C-124 Globemaster II, C-46 Commando, C-47 Skytrain, C-48 Skytrain, C-49 Skytrain, C-50 Skytrain, C-51 Skytrain, C-52 Skytrain, C-54 Skymaster, C-74 Globemaster, C-76 Caravan, C-82 Packet, C-87 Liberator Express, C-97 Stratofreighter, CANSA C.6, CANT Z.1018, CANT Z.1018, CANT Z.511, Caproni Ca.165, Caproni Ca.314, Caproni Ca.316, Caproni Campini N.1, Cessna AT-17, Cessna C-77, Cierva W.9, Comparison of P-80 variants, Consolidated R2Y, Consolidated Vultee XP-81, Consolidated XA-44, Consolidated XPB3Y, Convair B-36, Convair XB-46, Convair XB-53, Convair XC-99, Convair XF-92, Curtiss A-40, Curtiss AT-9, Curtiss XBTC, Curtiss XP-46, Curtiss XP-62, Curtiss XP-71, Curtiss XSB3C, Curtiss YP-60, Curtiss-Wright CW-22, Dassault MD 315 Flamant, Dassault Ouragan, De Havilland Canada DHC-1 Chipmunk, De Havilland DH 108, De Havilland Hornet, De Havilland Mosquito, De Havilland Vampire, De Havilland Venom, DFS 194, DFS 228, DFS 346, Dornier Do 212, Dornier Do 214, Dornier Do 217, Dornier Do 317, Dornier Do 335, Douglas A-33, Douglas DC-6, Douglas Skyrocket, Douglas Skystreak, Douglas XB-19, Douglas XB-31, Edo OSE, English Electric Canberra, Enola Gay, F-82 Twin Mustang, F-84 Thunderjet, F-84F Thunderstreak, F-86 Sabre, F-94 Starfire, F2G Corsair, F2H Banshee, F3D Skyknight, F4U Corsair, F6F Hellcat, F6U Pirate, F7F Tigercat, F7U Cutlass, F8F Bearcat, Fairchild XNQ, Fairey Barracuda, Fairey Fantme, Fairey Firefly, Fairey Fulmar, Fairey Gannet, Fairey P.4/34, Fairey Spearfish, Fairey Swordfish, FH Phantom, Fiat G.46, Fiat G.55, Fiat RS.14, Firestone 45, FJ Fury, FJ-1 Fury, Fleetwings BT-12, Fletcher FBT-2, Flettner Fl 282, Focke Achgelis Fa 330, Focke-Wulf Fw 191, Focke-Wulf Fw 300, Focke-Wulf Fw Triebflgel, Focke-Wulf Project I, Focke-Wulf Project II, Focke-Wulf Project III, Focke-Wulf Project VII, Focke-Wulf Project VIII, Focke-Wulf Ta 152, Focke-Wulf Ta 153, Focke-Wulf Ta 154, Focke-Wulf Ta 183, Focke-Wulf Ta 283, Focke-Wulf Ta 400, Folland Fo.108, Fouga CM.10, FR Fireball, General Airborne Transport XCG-16, General Aircraft Fleet Shadower, General Aircraft GAL.47, General Aircraft GAL.56, General Aircraft Hamilcar, General Aircraft Hotspur, General Aircraft Owlet, Gloster E.1/44, Gloster E.28/39, Gloster Meteor, Gppingen G 9, Gotha Go 242, Gotha Go 244, Gotha Go 345, Gotha Ka 430, Gribovski G-11, Grumman XP-50, Grumman XTB2F, Grumman XTSF, Hafner Rotabuggy, Handley Page Basic Trainer, Handley Page Hastings, Handley Page Manx, Handley Page Marathon, Hawker Hart, Hawker P.1052, Hawker Sea Fury, Hawker Sea Hawk, Hawker Tempest, Hawker Tornado, Heinkel He 162, Heinkel He 177, Heinkel He 219, Heinkel He 274, Heinkel He 277, Heinkel He 280, Heinkel He 343, Heinkel Lerche, Henschel Hs 130, Henschel Hs 132, Heston JC.6, Horten h*o 229, Horten h*o XVIII, Howard UC-70, HRP Rescuer, HU-16 Albatross, Hughes D-2, Hughes H-4 Hercules, Hughes XA-37, Hughes XF-11, Hughes XP-73, Hurel-Dubois HD.10, Htter H 136, Htter H 211, Ilyushin Il-10, Ilyushin Il-2, Ilyushin Il-28, Ilyushin Il-30, Ilyushin Il-6, JRM Mars, Junkers EF 132, Junkers Ju 187, Junkers Ju 188, Junkers Ju 252, Junkers Ju 287, Junkers Ju 288, Junkers Ju 290, Junkers Ju 322, Junkers Ju 352, Junkers Ju 388, Junkers Ju 390, Junkers Ju 390, Junkers Ju 488, Junkers Ju 86, Junkers Ju 88, Junkers W 34, Kaiser-Fleetwings A-39, Kawanishi Baika, Kawanishi H8K, Kawanishi K-200, Kawanishi N1K, Kawasaki Ki-100, Kawasaki Ki-48, Kawasaki Ki-56, Kawasaki Ki-61, Kawasaki Ki-96, Kayaba Ka-1, Kayaba Ku-2, Kayaba Ku-3, Kayaba Ku-4, Kellett XR-8, Klemm Kl 151, Klemm Kl 35, Kobeseiko Te-Go, Kokusai Ki-59, Kokusai Ki-76, Kokusai Ku-7, Kokusai Ku-8, Kolesnikov-Tsibin KC-20, Kyushu J7W, Kyushu K11W, Kyushu Q1W, L-15 Scout, L-2 Grasshopper, Landgraf H-2, Lavochkin La-11, Lavochkin La-126, Lavochkin La-15, Lavochkin La-150, Lavochkin La-168, Lavochkin La-200, Lavochkin La-5, Lavochkin La-7, Lavochkin La-9, Lavochkin-Gorbunov-Goudkov LaGG-3, Lippisch DM-1, Lippisch P.13, Lippisch P.13a, Lippisch P.13b, Lippisch P.15, Lippisch P.20, Lockheed B-37, Lockheed Constellation, Lockheed Ventura, Lockheed XB-30, Lockheed XF-90, Lockheed XP-49, M class blimp, Macchi C.202, Macchi C.205, Maeda Ku-1, Maeda Ku-6, Martin XB-27, Martin XB-48, Martin-Baker MB 3, Martin-Baker MB 5, Meridionali Ro.63, Messerschmitt Me 109TL, Messerschmitt Me 163, Messerschmitt Me 209-II, Messerschmitt Me 210, Messerschmitt Me 261, Messerschmitt Me 262, Messerschmitt Me 263, Messerschmitt Me 264, Messerschmitt Me 265, Messerschmitt Me 309, Messerschmitt Me 310, Messerschmitt Me 321, Messerschmitt Me 323, Messerschmitt Me 328, Messerschmitt Me 329, Messerschmitt Me 409, Messerschmitt Me 410, Messerschmitt Me 509, Messerschmitt Me 609, Messerschmitt Me P.1101, Messerschmitt Me P.1106, Mikoyan-Gurevich DIS, Mikoyan-Gurevich I-211, Mikoyan-Gurevich I-250, Mikoyan-Gurevich I-270, Mikoyan-Gurevich MiG-1, Mikoyan-Gurevich MiG-15, Mikoyan-Gurevich MiG-3, Mikoyan-Gurevich MiG-8, Mikoyan-Gurevich MiG-9, Miles Libellula, Miles M.20, Miles M.30, Miles M.52, Miles Mercury, Miles Messenger, Miles Monitor, Mitsubishi A7M, Mitsubishi J2M, Mitsubishi J8M, Mitsubishi Ki-202, Mitsubishi Ki-67, Mitsubishi Ki-83, Mitsubishi Q2M, Mizuno Shinryu, Mustang X, N2T Tutor, Nakajima B6N, Nakajima C6N, Nakajima G10N, Nakajima G8N, Nakajima J1N, Nakajima J5N, Nakajima J9Y, Nakajima Ki-115, Nakajima Ki-116, Nakajima Ki-201, Nakajima Ki-44, Nakajima Ki-84, Nakajima Ki-87, Nardi FN.316, Naval Aircraft Factory XN5N, Nord Noratlas, Nord Noroit, North American A-27, North American A-36, North American O-47, North American P-64, North American XB-28, North American YF-93, Northrop N-1M, Northrop N-9M, Northrop XP-79, Northrop YB-35, Northrop YB-49, O-52 Owl, OH-23 Raven, Ohka, OKB-1 EF 140, P-2 Neptune, P-51 Mustang, P-59 Airacomet, P-61 Black Widow, P-63 Kingcobra, P-75 Eagle, P-80 Shooting Star, P4M Mercator, P5M Marlin, Percival Prentice, Percival Prince, Petlyakov Pe-3, Petlyakov Pe-8, Piasecki H-21, Platt-Le Page XR-1, Polikarpov I-185, Polikarpov ITP, Polikarpov Po-2, Preproduction B-24, PV-1 Ventura, PV-2 Harpoon, R4D Skytrain, R5D Skymaster, R6V Constitution, RB Conestoga, Reggiane Re.2001, Reggiane Re.2005, Reid and Sigrist R.S.3, Republic XP-72, Ryan Navion, Saro Skeeter, Saunders-Roe SR.A/1, Savoia-Marchetti SM.105, Savoia-Marchetti SM.84, Savoia-Marchetti SM.84, Savoia-Marchetti SM.95, SB2A Buccaneer, SB2C Helldiver, SCAN 20, Schweizer cargo glider designs, Scottish Aviation Pioneer, Shcherbakov Shche-2, Short Seaford, Short Shetland, Short Stirling, Short Sturgeon, SIAI-Marchetti SM.102, Sikorsky H-19, Sikorsky H-5, Sikorsky R-4, Silbervogel, Slingsby Hengist, SNCAC Martinet, SNCASO SO.6000 Triton, Stinson L-13, Stinson Vigilant, Sud-Ouest Bretagne, Sukhoi Su-1, Sukhoi Su-10, Sukhoi Su-12, Sukhoi Su-15, Sukhoi Su-17, Sukhoi Su-2, Sukhoi Su-5, Sukhoi Su-6, Sukhoi Su-8, Sukhoi Su-9, Supermarine Attacker, Supermarine Seafang, Supermarine Seafire, Supermarine Seagull, Supermarine Spiteful, Supermarine Swift, Supermarine Type 322, T-28 Trojan, T-33 Shooting Star, T-34 Mentor, T-35 Buckaroo, Tachikawa Ki-54, Tachikawa Ki-74, Tachikawa Ki-77, Tachikawa Ki-94, Taylorcraft Auster, TB2D Skypirate, TBF Avenger, TBY Sea Wolf, TM-61 Matador, Tucker XP-57, Tupolev Tu-12, Tupolev Tu-14, Tupolev Tu-2, Tupolev Tu-4, Tupolev Tu-80, User:Davegnz/P-61 Black Widow, Vickers Type 432, Vickers Valetta, Vickers Windsor, Victory Bomber, Vought V-173, Vought XF5U, Vought-Sikorsky VS-300, Vultee XA-41, Vultee XP-54, Waco C-62, Waco C-72, Waco CG-13, Waco CG-15, Waco CG-3, Waco CG-4, Waco ZQC-6, Westland Dragonfly, Westland Welkin, Westland Wyvern, X-4 Bantam, XA-38 Grizzly, XB-33 Super Marauder, XB-38 Flying Fortress, XB-39 Superfortress, XB-41 Liberator, XB-42 Mixmaster, XB-43 Jetmaster, XB-44 Superfortress, XC-120 Packplane, XF-12 Rainbow, XF-85 Goblin, XF-87 Blackhawk, XF-88 Voodoo, XF-91 Thunderceptor, XF2R Dark Shark, XF5F Skyrocket, XFL Airabonita, XP-55 Ascender, XP-56 Black Bullet, XP-58 Chain Lightning, XP-67 Bat, XP-68 Tornado, XPBB Sea Ranger, Yakovlev EG, Yakovlev Yak-1, Yakovlev Yak-11, Yakovlev Yak-14, Yakovlev Yak-15, Yakovlev Yak-17, Yakovlev Yak-18, Yakovlev Yak-19, Yakovlev Yak-23, Yakovlev Yak-25, Yakovlev Yak-3, Yakovlev Yak-30, Yakovlev Yak-4, Yakovlev Yak-50, Yakovlev Yak-7, Yakovlev Yak-9, YB-40 Flying Fortress, YC-122 Avitruc, YC-125 Raider, Yermolayev Yer-2, Yokosuka D4Y, Yokosuka K5Y, Yokosuka MXY5, Yokosuka MXY8, Yokosuka MXY9, Yokosuka P1Y, Yokosuka R2Y, Yokosuka Tenga, Youngman-Baynes High Lift.
Maybe you're too young for this era Peter Winston, but Peter, alowing your company to Ripoff my child like you're doing is terrible. You know the two products I received from Megatech were DUDS right out of the box, and you know your staff worked against this child's birthday present and Christmas too. You have the birthday photo delivered to you on the birthday in Fall 2007. You ignored it and didn't respond at all, as you ignore us now. You company ignored me in the BBB when I took you there for mediation, but Megatech is experienced in BBB, knows how it works, knows the BBB does nothing and Megatech doesn't have to mediate with the customer or the BBB because the BBB is in reality useless.
This is the Ripoff Report Megatech President Peter Winston. This is the place for people and Company Presidents that Ripoff children. You have ripped off my child. This is why you are on Ripoff Report. I wouldn't waste my time if it wasn't the case. I opened 2 Megatech packages (with knowledge in the back of my mind that a ToysRus Joe's Mamma had been Ripped off by you) and they were both complete DUDS right out of the box.
You will not agree to a legally bound witnessed opening of your 2nd certified replacement box, and I can't open it because you don't agree, and because you broke your firm handshake agreement of compensation.
This is the Ripoff Report Megatech President Peter Winston. This is the place for people and Company Presidents that Ripoff children. You have ripped off my child. It's the place for Toy manufacturers that Ripoff children. MEGATECH.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
How can Megatech and Peter Winston be so horrifically terrible. Horrible people and a horrible company. Customer service treated us terrible
#47Consumer Comment
Tue, August 05, 2008
Megatech Peter Winston, don't you remember what it was like to play with play with models of the old navy ships such as: Bismarck, Tirpitz, Gneisenau, Scharnhorst, Schlesien, Schleswig-Holstein, HMS Prince of Wales, HMS Ark Royal, HMS Malaya, HMS Duke of York, HMS Hood, HMS Centurion, HMS Howe, HMS Repulse, HMS Prince of Wales, HMS Queen Elizabeth, HMS Anson, HMS Nelson, HMS Barham, HMS Rodney, HMS Warspite, HMS Resolution, HMS Revenge, HMS King George V, HMS Royal Oak,HMS Ramillies, HMS Royal Sovereign, Yamato, Musashi, Kongo, Hiei, Kirishima, Kongo, Haruna, Yamashiro, Fuso, Nagato, USS South Dakota, USS Washington, Marat, Oktyabrskaya Revolutsiya, Jean Bart, Courbet, Centurion, USS Alabama, USS Arizona, USS Arkansas, USS California, USS Colorado, USS Idaho, USS Indiana, USS Iowa, USS Maryland, USS Massachusetts, USS Mississippi, USS Missouri, USS Nevada, USS New Jersey, USS New Mexico, USS New York, USS North Carolina, USS Oklahoma, USS Pennsylvania, USS South Dakota, USS Tennessee, USS Texas, USS Utah, USS Washington, USS West Virginia, USS Wisconsin, USS Wyoming, Graf Zeppelin, Flugzeugtrger B, Seydlitz, Ltzow, Zerstrer, Ltzow (ex-Deutschland), Admiral Graf Spee, Admiral Scheer, Admiral Hipper, Blcher, Prinz Eugen, Emden, Knigsberg, Karlsruhe, Kln, Leipzig, Nrnberg, Leberecht Maas, Georg Thiele, Max Schultz, Richard Beitzen, Paul Jacobi, Theodor Riedel, Hermann Schoemann, Bruno Heinemann, Wolfgang Zenker, Hans Lody, Bernd von Arnim, Erich Giese, Erich Koellner, Friedrich Ihn, Erich Steinbrinck, Friedrich Eckoldt, Diether von Roeder, Hans Ldemann, Hermann Knne, Karl Galster, Wilhelm Heidkamp, Anton Schmitt, Mwe, Falke, Greif, Kondor, Albatros, Seeadler, Wolf, Iltis, Jaguar, Leopard, Luchs, Tiger, Orion, Atlantis, Widder, Thor, Pinguin, Stier, Komet, Kormoran, Michel, Coronel, Hansa. If I've missed any I'll try to post them as I really liked model ships model sailing ships and model battleships, but I also used to play with model planes, model tanks, model rockets and the like.
I never played with model Airships as I didn't see them in the stores. I had plans to make a hot air balloon, but was always too busy with other things, moving into model rocketry and model missiles. It would have been great to have a model airship or blimp back in those days. It would be great for my child to have had a working model Airship on his fall 2007 birthday, but you and your company work against model enthusiasts. Peter Winston, look at what you and your company Megatech International have done to this child and this customer. Provided us HELL and 2 duds right out of the box. Your statement is "works right out of the box", but in my experience, not 1 but 2 (and one of them certified as perfect), Megatech products are complete duds right out of the box and the Megatech staff work against this customer (and ToysRus Joe's Mamma, so it's not just me). Megatech should not be in the toy model business treating customers like this. Really terrible.
Mr. President Peter Winston, read the ripoff report if you can muster an eye muscle for the benefit of a Fall 2007 birthday child that you have the photo of on the child's birthday. Sent to you on that very day. The first dud right out of the box. Why do you promote these kind of products, that ruin childrens special days? You ruined not only our child's birthday, but that dud you sent us as a replacement ruined Christmas day too, and you kept it quiet it was being sent too. Megatech.
How can you people live with yourselves ruining a child's birthday and Christmas, and we're 3/4 of a year on from the birthday, coming up to the next birthday.
How can Megatech and President Peter Winston be so horrifically terrible. Horrible people and a horrible company. Customer service treated us terrible.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
It's not right that Megatech keeps your recorded phone conference hidden away from an independent ear.
#47Author of original report
Sun, August 03, 2008
Megatech Jon Lodato,
It's not right that Megatech keeps your recorded phone conference hidden away from an independent ear.
It's not good that Megatech will not agree to a legally bound witnessed opening of the 3rd package you sent us.
It's just no good Megatech.
Why would Megatech make offers? Why does Megatech take them away? Why does the Megatech's nasty VP David Deans ignore us and completely reduce the offer, almost removing it and bully it on us without approval?
Why does Megatech pick on a customer? I'd say is it just me?, but we know of the ToysRus Joe's Mamma report and others too, so this customer service must be built into Megatech genes.
After destroying a child's birthday, the replacement Megatech product failure destroyed Christmas. The child still has no Fall 2007 birthday present.
What kind of monstrous company would allow this to happen?
MEGATECH
Jon Lodato, Tony Williams, Megatech VP David Deans and the President Peter Winston.
All of Megatech would allow this to happen to a child.
Have they ever asked themselves, maybe we might have made a mistake in our judgement?
Megatech has treated the child monstrously, unlike any toy manufacturer on the planet.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Come on Jon Lodato, let's listen to that recorded phone meeting you kept !!!!!!!!
#47Author of original report
Sun, August 03, 2008
Megatech's Jon Lodato, don't you see, either you play your recorded phone meeting or you've failed Megatech. You can't go against this Ripoff Reporter's text published worldwide and hide the recorded phone meeting. That simply admit's Megatech is messing a customer around.
Come on Jon Lodato, let's listen to that recorded phone meeting you kept. Where you were making increasing offers to keep me from taking the problem outside of Megatech control.
I didn't take the offers as I didn't trust you, and in addition, they weren't good enough.
So I took the problem to the BBB and you ignored the customer that took you there. Near the end of the BBB farce, in comes VP David Deans who bullies his much lesser, non agreed upon ideas of a solution onto us.
So Megatech, how can you agree on something, then make a slightly better offer, but when it goes out of your control, remove the agreements and offers?
Does this sound fair?
Does this sound like some brat that's not getting their way?
Does this sound business like?
Does this sound like a business I'd recommend to anyone?
Does this sound like a manufacturer?
Does this sound like a Toy Manufacturer?
Does this sound like anyone that should be in the Toy business?
Jon, you had an agreement that Megatech broke.
Do you not stand by your Megatech agreements?
Shouldn't the other members of Megatech stand by your agreement?
Come on Jon Lodato, let's listen to that recorded phone meeting you kept. Where you were making increasing offers to keep me from taking the problem outside of Megatech control.
I'd be happy to listen in with Ripoff Report's Ed or one of his high level staff members. Privately, as Megatech did a dirty and primed me 30 mins before the meeting took place, so I was fuming. We can have a brief discussion regarding what you were trying to do in it.
In fact, Lets invite in President Peter Winston, VP David Deans, fixer upper Mr. Tony Williams, Creative Director Chris Chianelli, and as many of the Megatech employees that'll fit in your conference room, I bet you have a dandy one. Have some (birthday) cake for everyone, a special break/day for all your workers. Oh, go on President Peter Winston, I'll let you conference in all your Chinese co-workers too.
Jon Lodato, have you for one moment since your agreement was broken by Megatech, considered that this customer might just have received 2 duds right out of the box? You were contacted immediately. I mean it wasn't a week later or anything like that. You knew immediately. VP Peter Winston was actually the first to know, with a birthday photo for crying out loud. You have every reason to believe these were duds right out of the box.
John Lodato, you have all this information, proof etc, you have a customer that wouldn't be wasting his time writing if he didn't receive 2 duds right out of the box.
Has Jon Lodato ever considered any of this?
Jon Lodato, have you ever considered my child still doesn't have a fall 2007 birthday present?
Do you have kids? Did their presents work on their birthday? Did their presents work on Christmas? Well Megatech products managed to fail on both days for us!!!!!, and you Jon Lodato were fully involved in the Christmas failure.
Jon, have you ever considered the proof regarding what was returned to Megatech wasn't the same as Mr. Tony Williams described? What you diagnosed over the phone wasn't the same as Mr. Tony Williams described.
Have you ever considered there may be a good reason for this?
Jon Lodato, the problems with my Megatech Airship 1 and Area 51 blimps were clear and with some proof. But lets look at a more difficult scenario. How would I have been treated If I were a customer where there is no proof, one of those unsure type problems. Most good customer service oriented companies treat these cases as a cost of doing business, as they would rather have satisfied customers. They certainly wouldn't want to be bashing a customer with a real problem. My problem is clear as outlined, and words can't describe how Megatech has acted towards me. I don't even want to think about taking an iffy problem to Megatech.
Out of interest, which vendor provided Megatech customer service training? You all come out with the same "case/matter closed", so it's either passed through the Megatech genes or some vendor is inflicting this bad service on the USA.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech - Let's listen to that tape you recorded!!!!!
#47Author of original report
Sat, August 02, 2008
I remember John Lodato making a big production of recording the telephone meeting I had with him and his band of silent witnesses in his office.
When I was working with the BBB (you weren't) I suggested the BBB and myself be conferenced in to listen to that recording, but you ignored that and the BBB couldn't anyway.
I suggest you contact Ripoff Report's Ed or one of his high level helpers to see if they can be in the place of the BBB and be an indipendent person listening to that tape. You could pay them for their time, as time is money (as is the this time spent on the Ripoff Report), or I might even be willing to pay.
If Megatech is open and honest it would do this. They would show they are right and the customer is wrong, but they can't.
Let's listen to that tape you recorded!!!!! Remember, the one after Anthony Williams phone call where he had me fuming because he had denied Jon Lodato's agreement.
Megatech has been very very very very Bad towards this customer.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech ignored the BBB, but they have no credibility. Megatech ignores Ripoff Report, but that's suicidal.
#47Author of original report
Wed, July 30, 2008
The child has been wanting to play with the birthday present recently, but because the 2 Megatech products I opened were both duds right out of the box, and because the Megatech staff worked against the customer so badly the child can't play with the mid-November birthday present. 3/4 year battling for pete's sake.
Megatech ignored us in BBB mediation, and I discovered BBB mediation was in fact a farce. Megatech did and said whatever it wanted and ignored the customer. They knew the BBB can't do anything. They knew that by simply forcing an unagreed upon shipment (what they wanted to be an acceptable solution) to us they received the gold star of BBB approval, quote: "BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.". Megatech's reliability report currently lists, quote: "The company has a satisfactory record with the BBB", even with everything I've listed from it (above). I have no idea what lurks behind the 10 problems (2 just expired - why let them expire, just let the reader look at posting dates to determine if the company has changed its ways). It is impossible to determine what is actually behind a BBB reliability status, and that in reality makes the BBB service almost worthless. Why bother issuing a status if you the BBB say you can't really do anything to mediate, you can see the company is lying, but you simply have to follow a written procedure that harms the customer and the BBB's credibility.
I wrote to the BBB:
I feel there must have been a mistake. I have presented my case. I've proved they are lying, Even with their own text and words, quote: A button jammed (but their are 2 buttons and none worked) . They haven't addressed anything related to why I brought them to the BBB table, and have ignored all comments. I feel like I've gone to a lot of trouble, and all that effort went to making Megatech smell like roses. All my work to generate a true reflection of the Megatech rotten internals so that the general public has a warning, is all for nothing.
Can you please explain to me how you came to your decision?
Basically the BBB indicated there is nothing they can do.
It is not mediation. BBB just records the text, they don't have to comprehend it. So it's you against the company as it was before, and if the company is a bully like Megatech, you can come out losing, generating a better looking BBB record for Megatech - reliability report quote "the company made a reasonable offer to resolve the issues". Ha Ha.
So I discovered Ripoff Report which does almost everything the BBB should be doing with its customer information. Companies can't get away with treating customers like dirt here and they can't hide from their problems, it's suicidal to do so.
The Megatech staff Jon Lodato, Tony Williams and VP David Deans have acted in the worst possible ways towards this customer, and I don't see them as viable options to work with this customer again. I don't think genuine customer service is in Megatech genes. This leaves the Megatech President Peter Winston who I have never heard from, but he is true to Megatech genes. He was the first person contected by me (on day 1) and he never responed, and he has ignored all my communications since.
As always Megatech President Peter Winston, it's time to read and resolve the Ripoff Report.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech's President Peter Winston will as usual ignore the child that wants to play with the Mid-November2007 birthday present.
#47Author of original report
Mon, July 28, 2008
The child wanted to play with the birthday present again today.
The defective one is very flat. I can't open the replacement because Megatech VP David Deans didn't send the agreed compensation and isn't willing to have a witnessed package opening. The prior 2 packages, one of them Megatech sealed and double checked/signed, were both duds, failing to work right out of the box. Megatech's VP David Deans, Jon Lodato and Mr. Williams all suggest I am to blame.
I'm not to blame. The Megatech product's were. They were duds right out of the box. Just look at the photos. Megatech shoddily manufactured products.
They have treated this customer very very very badly for nearly 3/4's of a year.
They have treated the Mid November 2007 birthday child, hmmm, are their any words to describe how badly these schoolyard bullies have treated the child, denied what they agreed upon, and act as gods above fairness. A TOY manufacture for crying out loud treating people like this.
Megatech clearly seems experienced in this type of activity with ToysRus' Joe's Mamma and a ripoff reportee receiving the same terrible treatment.
You would almost think this incredibly horrible Megatech treatment was built into Megatech genes. The same wording comes out of them all case/matter closed, regularly.
Megatech's President Peter Winston will as usual ignore the child that wanted to play with the Mid November 2007 birthday present.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech Peter Winston, the child can't play because Megatech's Jon Lodato went against his firm handshake agreement.
#47Author of original report
Sat, July 26, 2008
I confirmed the e-mail address for Peter Winston at several locations. In the process, at a forum I opened, I noticed another choice comment that closed the threads that Peter Winston was communicating in. It's not the first forum I've seen with a choice comment.
The child was wanting to play with the airship today.
This can't happen because of Jon Lodato going against his firm handshake agreement.
Megatech has done a lot wrong in this problem.
Megatech seems to think ignoring the problem is the best option.
Why is Megatech in the toy model business when it doesn't care about a child.
Peter, haven't you read this yet? Do you not understand the problem?
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
I now estimate the ripoff report just Landed right in Megatech's President Peter Winston or his secretary's inbox.
#47Author of original report
Tue, July 22, 2008
I have the e-mail address for the Megatech VP, David Deans, that fought against us so horribly. We were never working with him anyway, but with Jon Lodato. Regardless, we had to switch communications to the President Peter Winston. I decided to build an e-mail address for Peter the Megatech President based on the Megatech VP's e-mail address (I'll not publish those addresses). I resent the e-mails I've been trying to send over the last few days, but I also sent it to the address I estimate is Megatech President Peter Winston's e-mail address.
The other 2 addresses failed as they have been failing.
Peter's did not fail.
I now estimate the ripoff report has Landed, and it's right in Peter or his secretary's inbox.
It's a real shame Megatech treats a family in this way. All this time spent working on the ripoff report that could be better spent playing with toys with my children, but Megatech seems to prefer not to honor this family with the reality of the problem. Megatech prefer to ignore the reality.
Peter, it's time to address this ripoff report.
Our problem won't go away until you fix the problem.
Lodato has all the details, just call him in to talk to you.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech President Peter Winston has still not responded to the Ripoff Report.
#47Author of original report
Tue, July 22, 2008
Possible cause for the e-mail error:
Numeric Code: 5.2.2
First Available: Exchange 2000 Service Pack 3 (previously 4.2.2 in earlier release).
Possible Causes: The recipient's mailbox is over its storage limit.
Troubleshooting: Verify the mailbox storage and the queue storage quota limit.
At least the Customer and Ripoff Report are on top of the e-mail problems at Megatech International....
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
No reply from Megatech, and I get an error when e-mailing Megatech.
#47Author of original report
Mon, July 21, 2008
Megatech's e-mail system has been very problematic during the course of this problem. E-mail addresses that worked, don't work the next day etc.
I tried to forward my last update to Megatech but the e-mail returned something like the following:
Final-Recipient: ?;donotreply@megatech.com
Action: failed
Status: 5.2.2
X-Display-Name: Automated - DO NOT REPLY
I tried again.
The e-mail addresses they have listed on their website provide this message to me.
Does anyone know what this reply/status means?
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech President Peter Winston photo description of product. He has not replied to our problems.
#47Author of original report
Sat, July 19, 2008
I have contacted Megatech twice recently for assistance from Megatech President Peter Winston. Megatech's President Peter Winston has not replied to me.
Returning to the problem, I have a few interesting observations regarding it.
When sending out a new replacement product most companies simply grab a box from the shelf, pack it and ship it. Why does Megatech go to the trouble of double testing and double sign offs on the seal? I know you can say it's to provide ultimate assurance, but think about it. If it was manufactured well it would save you all those staff costs and the time and effort.
Also, and this especially relates to Joe's Mamma's ToysRus problem and the crash warranty Megatech tried to rip her off with, this blimp product is not like a flying plane or helicopter that can easily be damaged, even by an experienced pilot. The Blimp goes slow and it has a gigantic cushion of helium filled balloon which for the most part protect the working parts from miscalculated maneuvers. In theory, this product should last much longer than most other RC products that are subject to vastly harsher environments and potential crashes, and longer than a large percentage of kids toys for that matter.
Below in the photo I took of the Megatech Airship 1 and Area 51 blimp's box you see Megatech President Peter Winston's description of the product.
I'll read each sentence:
Megatech products come ready-to-run and ready for fun!
I'm sorry Peter, we've tried to run 2 of your products and none were ready-to-run or ready for fun!
We manufacture the easiest to use, most advanced technology radio control products in the world.
Peter, did you give all your Chinese co-workers each a big box of quality candy for Christmas?
The Airship 1 and Area 51 blimps provide hours of indoor and outdoor fun for kids and adults alike.
Peter, I planned it to be for indoor fun over wintertime but the product and its replacement that you sent didn't work at all right out of the box. It's now the middle of summer because your staff have fought us all the way. It has been no fun for a child or father.
They are so easy to control and perfect for parties, sports events and just plain fun!
I can confirm, not once but twice, this product was not perfect for a party or Christmas, and it hasn't been fun yet.
I certainly would not risk taking one of the 4 products I or ToysRus' Joe's Mamma received to a sports event where fans are relying on it working. There could be a riot or hooliganism when it failed.
If you are looking for quality and performance right out of the box, I invite you to experience Megatech innovation.
In my and ToysRus Joe's Mamma's experience this is not a quality product. They have not performed. They didn't even work right out the box.
The future of RC!
Peter, I expect much better things in the near future.
Peter, it's time to review this problem.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Attn: Peter Winston. Ripoff Report. RC Airship 1 and Area 51 blimp combo not work.
#47Author of original report
Fri, July 11, 2008
Attn: Peter Winston
Dear Peter,
I sent you information a week ago. I have not received a status update. Can you please send your status.
Thank you.
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Megatech President Peter Winston should act as a fresh mind to evaluate how staff have handled the current Megatech problem.
#47Author of original report
Fri, July 04, 2008
I have not had the courtesy of an acknowledgment or reply from Megatech. Today is the 4th of July, and the Megatech staff will be having the day off and having fun I'm sure. A rest from all the effort they put in at work. Megatech hasn't had my Ripoff Report for very long, at least not many days.
During those days I've thought about the situation. It's clear Mr. Jon Lodato, VP Mr. David Deans and the others have been working hard against working with the customer. It's clear they have lost sight of the problem. It's clear it would be hard for them if they had to work with the customer.
Megatech President Peter Winston should take over as a fresh mind to evaluate how staff have handled the current Megatech problem. Peter, just take a top level view at first:
The customer's airship worked for 000000.000000000 to infinity, minutes.
The replacement airship worked for 000000.000000000 to infinity, minutes.
Not all the agreed replacement / compensation was sent to the customer.
Megatech broke the compensation agreement.
Megatech has blamed the customer for the problems.
Megatech indicates the customer had received good use of their 90 day warranty, having 000000.000000000 to infinity, minutes of it left. The warranty we paid for is gone, and we haven't had any use of a working product.
The product destroyed a child's birthday.
The 2nd product destroyed a child's Christmas.
And there's a lot more...., which you can study Peter.
Peter, the compensation authorized on November 19th 2007was to compensate for a destroyed birthday earlier in that week. The compensation was an agreement, a firm handshake. That was at the very beginning of this long journey. A lot has happened since. A Christmas has been destroyed by another bad Megatech problem/product., but really Peter, the birthday and Christmas destruction pales in comparison to how we've been treated by Megatech. Read through all the documentation and see how you would feel if it were you who had received these products, if it were you who had their birthday and Christmas destroyed, if it were you who had to deal with the Megatech staff working hard against working with you, Peter, the customer. Four solid months of it, and another three having to rest, then determine what next and prepare it all. We're near the 8 months mark. Peter Winston, I ask you, is the compensation Megatech agreed upon on Nov 19th 2007 a suitable compensation now, for all that your Megatech staff have taken us through? My product cost around $50-00 plus $6 tax. I'd estimate the compensation on Nov-19-2007 would be around a $30-00. That was then. A lot has happened since then. That was $30 for a few days. We've had nearly 8 months of terrible annoyance and anguish generated by Megatech customer service. Does that compensation reflect this?
Peter Winston, President of Megatech. I suggest you review this. Judge if your staff are accountable for the problems. Judge if I am responsible for all this after receiving products that simply didn't work. Study this problem, the staff view and the customer account and determine if business transactions like this for myself and for Joe's Mamma at ToysRus is good Megatech business.
Have a happy 4th Peter, I really mean it, everyone deserves a happy day off, but when you arrive back at work on Monday, take a little time to review this problem.