Complaint Review: meineke car car San bernardino

When in to get motor mount replaced. And ended up with idle issue.after car was done was thold they needed to test drive standard .so after test drive was told they needed to fix idle it was a lil high I said it was fine when I arrived he said yea I know don't worry.

After about 30min was asked if I could leave car there for a little longer because they were having problems locating the issue so I said fine how long . he said not sure we will call you in a couple of hrs to come pick it up.

Received call to get car when I arrived was told by manager Ozzy that they did what they could but can't figuar out the issue and was told I need to take to someone els with more knowledge about Hondas I ask who's going to pay for that extra expence he said let's find out what it is first if its something we did we will but if its something mechanical then it nothing we did .

It was to late to find anyone on sat. Let alone it was a holiday weekend so week end plans ruined. No car it was drivable but idle was way to high to feel as if it was safe. 

Found a Honda mechanic at the cost of 80 dollars to look at car after about 20 min was called to car n was told the issue. It was the vacuum lines above the mount that was replaced were in the wrong order and were causing a constant vacuum on the idle regulator.

Called Meineke explains the issue to the manager Ozzy and told him him mechanic replaced them in wrong order after mount replacment. Only to be told I didn't see him do it so I can't say it was our fault and that he don't know what to tell me.

So I'm out the 100 dollars for the mouth that wasn't in right. Lost a holiday week end. And additional 80 dollars for another mechanic to put vacuum line back in correct order. No extra parts needed. 

That's how I was ripped off by Meineke car care .what a joke of a place not one knowledgeable mechanic in the whole place ......