Meineke Charged Five time for the Part cost compared to the local retailer Hudson New Hampshire
They indicated that i need a intake gasket replacement. So i agreed, they charged me 5 hours of labor for the job which is some what justified. However they charged me $254 for the gasket. Which ranges from $50-$80 at the local auto zone, NAPA, and Dealer store. It is just a rubber gasket assembly....They also charged me $88.00 for diagnostic fee for finding out that my blower resistor was bad because fan did not work. They never told me up front that they were going to do that or had me sign a quote. I ended up getting fixed the same day i brought it in. I feel that they should not have charged me the diagnostic fee along when i got it fixed on the same day from them. It was a complete rip Off.
Drdang
Londonderry, New Hampshire
U.S.A.
2 Updates & Rebuttals
Drdang
Londonderry,New Hampshire,
U.S.A.
******UPDATE*****
#3Author of original report
Thu, March 27, 2008
In this case a little communication with the store manager went a long way. I should have spoken to them before. It turned out there was misinterpretation of the bill on my part due to lack of communication. The store manager Marc called me and wanted to resolve all the matters and concerns. He was very courteous and took the matter quickly in his hand with a very professional manner. They have certainly impressed me and took care of my issues quickly. I will continue to do business with them and I now highly recommend their shop.
Drdang
Londonderry,New Hampshire,
U.S.A.
Meineke, Hudson NH resolved my concerns in a professional and courteous manners.
#3Author of original report
Thu, March 27, 2008
In this case a little communication with the store manager went a long way. I should have spoken to them before. It turned out there was misinterpretation of the bill on my part due to lack of communication. The store manager Marc called me and wanted to resolve all the matters and concerns. He was very courteous and took the matter quickly in his hand with a very professional manner. They have certainly impressed me and took care of my issues quickly. I will continue to do business with them and I now highly recommend their shop.