Complaint Review: Meineke

I was towed in to Meineke in Farmington MO with a fuel pump that went out as I was on my way home from an out of town work trip. They got me in and back on the road however the fuel gage didn't work properly. Instead of traveling 2hrs away back to the original shop they let me go to the Meineke right down the road from my house. They replaced the fuel pump with a new one but it didn't work right either. They put a 3rd one in and it leaked gallons of gas out of the fuel pump when I went to fill up but the fuel gage finally worked. I went back for a 4th fuel pump and no more leaks but the fuel gage didn't work again.

I decided to go to another Meineke near my home in Oakville they did not replace a fuel pump but said that I was missing a sensor and asked if I was having gas leaks. I hadn't had a leak from the pump in weeks but after leaving the Oakville location headed out of town for vacation I was flagged down on the highway saying I was leaking something. The leak was astronomical and now I was stranded on side of the highway with my whole family.

I contacted corporate and they said I had to go back to the original shop 2hrs from my home and drop it off and come back after they looked at it. I felt that each time I went back to any given Meineke my truck just got worse.

My summary is that they knew the issue all along but one of their guys failed to put the fuel pressure regulator back on during one of my visits and they didn't want to admit it. Instead they jeapordized my entire families safety over a $100 part. So from each shop to Meinekes corporate office I feel they are all crooks.