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  • Report:  #1525067

Complaint Review: Melaleuca

Melaleuca Even after cancelling, they continued to charge my card Idaho Falls ID

  • Reported By:
    Diane — Dallas United States
  • Submitted:
    Tue, March 14, 2023
  • Updated:
    Tue, March 14, 2023

I contacted them numerous times in order to cancel a membership. The representatives (I spoke to 3 different ones) just giggled and gave me a link to supposedly "cancel" my membership. The link never worked. They buy time so they can say you didn't cancel in time and they continue sending out orders and charging your card. Then even if you call them and tell them not to ship anymore orders and that the link they originally gave you is still not working, they come back at you that they cannot cancel any orders because they are already being processed! You tell them that you will file a chargeback and they don't care, they still send out orders and charge your card. 

I have had to file fraud charges with my bank and then this company, after being told to cancel any shipments BEFORE being sent out, they will still send them then they want to charge you a $10 label fee for you to return the shipments that you told them not to send out in the first place. They are a shady company and I do not recommend them at all. 

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