Complaint Review: Member Works Incorporated

I have access to my bank account on-line. I noticed a withdrawal from my account for $119.95. I immediately asked my husband if he charged anything for that amount because I did have any ideal what the charge was for.

The next day I did some research using the toll free number that showed up with the debit...Well the number was for the company Member Works Incorporated. Apparently in 1999 I had signed up for a trial period program called "Essentials".

Well of course I do not remember signing up for this nor did I ever received anything from this company. You see they had an address that I had not lived at for 5 years... But as I drilled more into this the company had been taking money out of my account for the last 5 years totaling approx $500.00.

I had talked to several people and asked them how they could have taken money but I never received anything from them at all..not even a supposed membership card.

Please beware I learned my lesson the hard way.. as a consumer I did not know a company had any right to withdraw funds from my account WITHOUT CONSENT..I did call and after some threats my funds were refunded. However I am still waiting for a letter in writing to close out this supposed account so that they no hopefully they can no longer withdraw money from my account..

Linda
Illinois
U.S.A.