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  • Report:  #317518

Complaint Review: Members Edge Voice Mail

Members Edge Voice Mail Automatic sign up when taking a survey Teaneck New Jersey

  • Reported By:
    Enfield Connecticut
  • Submitted:
    Thu, March 13, 2008
  • Updated:
    Thu, March 13, 2008
  • Members Edge Voice Mail
    492-c Cedar Lane #396
    Teaneck, New Jersey
    U.S.A.
  • Phone:
    800-736-7500
  • Category:

Back in July of 2007 I took a survey to get a $25.00 gift card to Target. Being a new mother of twins I figured this could come in handy for the babies necessities. Since I was busy with the twins my husband took over the finances and did not notice the extra charge to Members Edge on our AT&T bill. Recently I took on this responsibility and called Members Edge to inquire what it was all about.

The rude lady I spoke with said that it was signed up by taking the above mentioned survey. I told her that I never used the service and did not want it and I expected a refund. She said no refunds were to be given. I also asked for proof that I signed up for it which she could not provide. I cancelled the service and also spoke with AT&T to make sure that there would not be any more deductions made.

I was negligent in not noticing the additional charges to my phone bill but I do not see how this can be legal. Also shame on Target for being a sponsor to this scam.

Kimberly
Enfield, Connecticut
U.S.A.

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