members4.easykits support.easykitssecure2.safeordersystem Charged my credit card 77.00 more and did not ask Internet
I thought I was getting to make some extra money online to help out my husband because I am Disabled. Ha Ha I signed up for the program for $4.95 then $39.00 I was ok with this. Tried to sign in to members4.easykits.org and could not get in. Tried to talk to chat online and did not get any answer. Went to my credit card and now they are trying to get another $77.00 out of me. I think this is a scam for people that just want to try and make some extra cash.
1 Updates & Rebuttals
Mark Allen
Alabama,United Kingdom
Company response
#2UPDATE Employee
Tue, January 05, 2016
Hello
I’m sorry for your experience.
We never charge any amount without the customer prior consent!
We have a 24/7 Customer Service center by helpdesk, chat and phone:
Helpdesk and Chat: http://support.easykits.org
Phone: 1-888-889-4991
Contact our customer service and they will show you a purchase proof, with all charged amounts specified, including the IP address from which the purchase was made.
Never the less, we have 180 days (6 month) money back guarantee “no questions asked” policy, so within this period you can ask and get an immediate refund. Please note that although we issue the refund immediately, the refund will be shown in your credit card statement/bank statement within 7-10 business days.
I recommend you to contact us and ask for a refund rather than issue a dispute or ask for a chargeback via your card issuer, because many payment processors manage a joint “black list” of customers who issued a dispute and these customers are blocked from purchasing via these processors in the future. Therefore, issue a dispute only after you tried to contact the seller first.
A Clarification: This is not a “work from home” program. We don’t provide jobs, employment or business opportunities. This is an education program in which you become a member and gain access to a lot of courses and tutorials.
Mark Allen, UK