Complaint Review: Membership Services

I noticed an unauthorized charge to my bank account today. When I contacted my bank, I was told that the only information they had regarding the charge was a phone number.

When I called the number, I had trouble getting through. The line stayed busy and I was cut off once. When I finally got through, the guy wanted my first and last name, which I refused to give unless I received reasonable assurance that the company charging my account was legitimate.

I did not receive that assurance. He said that Membership Services does business for hundreds of companies, but did not name any. When I asked for an address, he gave me a post office box. I told him that I did not want a P.O. Box, I wanted an actual street address, which he refused to give.

I asked him for his name. He said that his name was Jacob, but refused to give me his last name. I asked to speak to his supervisor. He said that he was a supervisor. I asked if he had a supervisor. He refused to allow me to speak with anyone else. At that point, I ended the conversation and looked up the company at Rip Off Report.

Stacy
Fort Mill, South Carolina
U.S.A.