Membership Services, Hopkins MN, WC Value Plus-V, ??? A non-descriptive third party company with no licensing nomenclature and a complete lack of Knowledge!!! of the companies they are representing Hopkins Minnesota
I discovered that I was being charged by {Mmembership services} for some type of service from WC-Value Plus-V at the rate of $20 or $40 per month. The bills were irregularly sent to my credit card company. Upon calling the # provided (1-800-475-1942, supposedly Membership Services), I was informed by a customer service rep, Charity - 44963 that she would cancel my account and no further charges would be assessed.
When asked for a refund, she stated that she had no authority to do this, but would send me a letter or form explaining what iI! had to do to get my money back. I then asked for the originating company's address or telephone # and was informed that they had no way to tell me. I then requested a supervisor.
After a short period, Paul - 45080 answered and stated he was a supervisor. Again I asked for a telephone # or address for ValuePlus. He stated he had no way of knowing. When I asked for the return address on the check that Vlue Plus sent them for handling their account, Paul stated that he had no way of knowing. I then asked for a manager or boss as well as other questions, Paul informed me that he had no manager, that he wasn't owner, that the company had no owner, that the company had only a board of directors, that he was not allowed to give out their names, that Membership services had no street address and that he had no idea if the company was incorporated, DBA , etc. or if it was even licensed. He then told me I was asking "erroneous" questions and just did not like the answers.
I agreed with last part. I believe at this point he was tiring of me. After researching the web and finding other people with the exact same problem, I am beginning to believe that this may be some type of scam. Low charges to credit cards, Cancel when questioned (very easily cancelled) and give a refund if paperwork is followed through. Knowing the payout rate rate on standard rebates, and correlating it to this plan, a person could make a fortune and never get caught. Law enforcement would not have the time to pursue based on per capita loss.
I am awaiting my forms and will follow up upon completing the next step in their process. I hope I get my small amount back and I will do everything in my power to find out the truth about this company and stop them if they are cheating people.
Skip
Decatur, Georgia
U.S.A.
1 Updates & Rebuttals
Emma Mardanlou
Van Buren,Arkansas,
United States of America
Adding on
#2Consumer Comment
Wed, October 27, 2010
Today I checked my banking account, and was curious as to why $24.95 was being taken out of my account. I called the number that was with the charge. Firsy, Charity told me that they were a membrship service (in which I have NEVER used), then she told me that I gave them information on why they started debiting my account. Then she told me they have only done it once before (in which my account shows more times than that). That money from my account! EVERYTHING Skip has said in this report was EXACTLY how my phone call today, except they gave me a fake address! I will send this "address" a letter demanding my refund. This is ridiculous! I told Paul (the second supervisor after the first one hung up on me) that I was calling in 10 days to verify if I have or have not recieved my letter. Let's tackle this scam!
Emma M, Arkansas