Complaint Review: MemberWorks - MWI

I have no idea who this company is or where they recieved my credit card information. I contacted the NJ Attorney General, who contacted the NE Attorney General. I received a letter July 6, 2004 from the NE Attorney General asking if the refund (I never should have been charged in the first place) is sufficient. This is my reply to the NE Attorney General & a letter sent to them by MWI.

There are many flaws in the letter dated June 30, 2004 provided to you by Memberworks.

1. I never ordered anything on April 7, 2004 from an infomercial. When I questioned them regarding how they recieved my information, they informed me I ordered something from a telemarketer. I rarely order anything from a telemarketer or infomercial & have never heard of Triton. Until April 22, 2004, I never heard of 24Protect Plus or any services from this company. I recieved something in the mail regarding the 24 ProtectPlus & cancelled immediately.

2. When I contacted the company on April 22, 2004, I asked to be removed from all their programs, since I read on the internet this company has a tendancy to charge people for unknown & unwanted services. The Memberworks operator stated I was only signed up for 24Protect Plus & the company they didn't have my credit card. They removed me immediately, according to the operator.

Because of what I read on the internet about this company, I immediately contacted the NJ Attorney General & the US Federal Trade Commission. I have no idea who this company is, how they recieved my information, or what services or goods they provide. Because this company removed $139.00 & I was unaware (according to the employee of Memberworks, I was not to be billed & they didn't have my card number, anyway) of any charges, let alone $139.00, I bounced a check. The fee for this check is $33.00 & this company should remit $33.00 to my credit card immediately. The $139.00 was remitted to my account on June 30, 2004.

My ex wife, Deborah A. Wetzel of Pleasant Valley, NY & her sister, Hattie L. Wetzel of Millville, NJ, have committed ID fraud in the past using my name, address, e-mail address, etc. They could have done this to Memberworks & me. If Memberworks somehow recieved my name & information from someone else, I would like this information so I can stop these people from causing grief to legitimate companies & me.

If you have any questions or further information, please don't hesitate to contact me. Thank-you for your assistance in this matter.

Mark
Pitman, New Jersey
U.S.A.