Complaint Review: Men's Medical Clinic

Stay away from Men's Medical Clinic.  Their treatment didn't work for me, and on the advice of their resident physician, I consulted my Board-Certified Urologist, who rolled his eyes when I mentioned "Men's Medical Clinic".  BTW, reading his CV, it would appear that Dr. Hornsby is certified as an ER doctor, not a urologist.  

After the medication failed to work, and two other meds were attempted (which also failed), I was told by "Chris" in Detroit thqt a refund was forthcoming.  When nothing was produced, I called tha home office, and spoke to "Colleen", who also promised a refund.  Nothing.  I sent a letter to Dr. Hornsby - nothing.  I talked with "Jonathon" at their home office who promised to investigate and email me the results.  Nothing.  Colleen will not pick up the phone.

Helluva way to run a company.  Either the staff has been trained to disrespect clients, or they are simply inept and unable to do their job.  In either case, it doesn't speak well for Dr. Hornsby or his company