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  • Report:  #1192612

Complaint Review: Menards

Menards Menard Inc. Did not receive rebate that shows on status it issued Eau Claire, Wisconsin 54703 Nationwide

  • Reported By:
    fredT — Hoffman Estates Illinois
  • Submitted:
    Tue, December 02, 2014
  • Updated:
    Tue, December 02, 2014

I sent my rebate forms to Menards on time and after 3 month did not receive it. I checked the rebate status and shows it paid on Melrose park Menards store that I never been their. Menards guest service did not help for find who cash it and I did not receive the rebate at all. It might be stolen during of delivery by post office that I do not know about that or something else happen. please see these emails:

Ray,
 
My rebate card stolen during the mail delivery because the card shows the amount $72.12 on card surface. It did not come to my home at all.
 
I like to find they guy by your help to look at the security camera in Melrose park Menard store. It might be stolen in post office that I have to proof with your help.
 
Thanks,
Faramarz  


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On Tuesday, December 2, 2014 11:45 AM, "Menard, Inc. - Guest Services" <guest@menard-inc.com> wrote:


Faramarz,
 
I’m sorry. If you feel your property has been stolen, please file a report with your local Police department.
 
Thank you,
Ray
 
Ray,
 
My rebate card stolen during the mail delivery because the card shows the amount $72.12 on card surface. It did not come to my home at all.
 
I like to find they guy by your help to look at the security camera in Melrose park Menard store. It might be stolen in post office that I have to proof with your help.
 
Thanks,
Faramarz  
 
On Tuesday, December 2, 2014 11:45 AM, "Menard, Inc. - Guest Services" <guest@menard-inc.com> wrote:
Ray,
 
The police department informed "it is not come to my property therefore is not mine. "
 
The police department also says this is Menard fault because they did not put the card inside the envelope to cover the amount from stolen prohibit.
 
Are you suggest I get lawyer  to lawsuit this case in the court for Menards fault? 
 
Thanks,
Faramarz
 
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