Complaint Review: Mercedes Benz Of Encino (formerly Auto Steigler)

I am a Colorado resident and wanted to buy a MB from a state without snow. I called MB Encino and stipulated that I would only buy if I did not have to pay CA sales tax as CO is much less and I live there. I was told "no problem" and given a spiffy little sticker to put on my windshield until I registered the vehicle with CO and get CO tags. Paid cash. I was told the ownership papers would be sent to me after processing through CA Dept of Motor Vehicles. I drove to CO and waited and waited. Finally, I called and was told by the Finance Guy, a guy who looks like he lifts weights daily and seemed very pleased with himself that I would have to pay $1500 sales tax to CA before they would send the pink slip. I told him that this was not the deal and he said in effect "too bad". I asked to speak to his boss but he said it goes no higher than himself. I fortunately paid by Mastercard and waited until I got the pink slip before I disputed the charge. I sent all my documents to Mastercard and won the dispute. I sent a letter to John Steigler as well the manager of MB Encino. No response. Never ever will I trust these guys. Keep all your documents and use a credit card if you suspect any funny business. Mastercard has more lawyers than MB. My MB days are over forever.

Ddbpapa
Pagosa Springs, Colorado
U.S.A.